Medical Office

Tara J. Guanci

• ** County Street, Peabody, Massachusetts 01960 • 978-***-**** • **********@*******.***

Computer Experience

Currently using Windows 8 with Office 2010. Express Scribe transcriber software. Instant Text word expansion program. Experience with FTP (File Transfer Protocol) and encryption. Also proficient in using Compulink, an electronic record/scheduling/billing system for medical offices.

Summary of Qualifications

Excellent telephone and organizational skills. Demonstrated ability to supervise others. Able to work independently with little direction. Experienced in providing customer service expeditiously and courteously. Reliable and goal-oriented. Typing speed at approximately 72-75 WPM, without the use of a word expander.

Completed Bachelor Degree in the field of Sociology from Salem State College in the evening program in Spring 2001 while working full-time days.

Completed a diploma program with M-TEC which provided intensive training in anatomy, medical language, tests, procedures, human disease processes, laboratory data, and pharmacology. While in this program, I also learned the fundamentals of medical transcription, including how to prepare history and physical exams, SOAP notes, discharge summaries, consultations, reports in specialties such as radiology, and various surgical procedures. Currently, most of the medical transcription accounts worked for are psychological accounts.

Education

Graduated Spring 2001

Salem State College, Salem, MA

Bachelor’s Degree in Sociology with a Minor in Psychology.

Graduated September 2008

Medical Transcription Education Center, Inc., Distance Learning Program

Diploma in Medical Transcription via the Tier I Program.

Work Experience

November 2013 – Present

Executive Director, Betsy Lang, Peabody, MA,

LICSW

Learned and assisted with implementation of office software, Compulink, and current maintenance of same.

Daily billing to insurance companies and patient accounts.

Crediting accounts as insurance and private payments are received as well as keeping track of adjustments and deductibles on all patient accounts.

Scheduling appointments for current and new patients.

Ordering office supplies as needed.

Managing basic office duties such as phone calls, typing documents, etc., as necessary.

Assisting in implementation of any and all office protocol and managing any issues that arise in process.

November 2005 – Present

Self Employed, Guanci Transcription

Medical Transcription Service

Proprietor of small medical transcription business.

Oversee workflow between clientele (doctors) and independent contractors.

Manage accounts payable and receivable each month.

Implement new technology and software for clients at their location or from office, depending on client's needs.

Help new clients with selection and setup of their software and hardware needs to be able to utilize internet services with the FTP sites.

Maintain proper standards for keeping current with all HIPAA rules and regulations, including file encryption and data uploading to secure FTP site and LMR.

Manage the client's (Private Investigator) billing through the state's CPCS system and also in Word.

April 2011 – November 2011

Nursing Department Secretary, Habit OPCO

Opiate Addiction Treatment Center

Scheduled appointments for patients to see the on-site doctor for initial visits and for dosage changes, as well as appointments for blood work.

Assisted nursing staff with any clerical/administrative tasks as necessary.

Initiated and maintained files for doctor and PA records as necessary.

Performed urine drug testing as needed for new and current patients.

Ordering medical supplies as necessary.

January 2000 – November 2009

Receptionist/Secretary, Law Office of Raymond Buso, Salem, MA

Defense Attorney

Answered a four-line telephone.

Sorted mail and did various errands outside the office as needed.

Transcribed occasional dictations for various attorneys.

Typed legal letters, various motions, affidavits, interrogatories, and other legal paperwork.

Some light billing through the internet government billing system.

Witnessed and notarized various documents as needed.

(*Please note that there was a period between 2003-2005 that I was not working for extended maternity leave and rehired upon their request.)

October 1998 – December 1999

Counselor, HES Access, Peabody, MA

Temporary Shelter for Teenagers in Need

Responsible for the safety and well being of the teenagers who were temporarily residing at the shelter.

TCI trained, as well as first aid and CPR.

Administered medication when needed.

Transported children to various therapeutic groups (AA & CAB), and to various recreational activities.

Since February 1999, work focused on permanent overnight shifts.

May 1998 - September 1998

Office Manager, Cinema Service and Supply, Inc., Lynn, MA

Service and Supplier for Movie Theaters Throughout New England

Supervision of staff.

Duties included all aspects of running the office such as:

Accounts payable and receivable, and payroll.

Shipping and receiving.

All clerical duties including operating switchboard, filing, and ordering supplies.

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