Medical Assistant

Selina Corro

**** ********* **. *** *****, NV ***18

Email: ************@*****.*** Phone: 510-***-**** Objective

I am seeking a well-established, competitive and challenging environment where I can maximize my program development and training skills and serve your organization and establish an enjoyable career for myself. Language

Bilingual in Spanish and English

Education & Certification

Medical Assisting Diploma Everest College San Francisco, CA May 2011

• Honor Roll GPA: 3.5

• OSHA HIPAA CPR Trained

GED Diploma San Francisco Community College, John Adams Campus San Francisco, CA Experience

Santa Rosa Medical Center Office Manager/ Medical Assistant Las Vegas July 2016- Present

• Consistently use of communication skills that demonstrate superior customer service, including quality, care, and concern with internal and external customers, Follow through with and disclose of patients’ information and protected health information

(PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards. Cross-trained in the back office and front office able to assist in all positions when indicated, answer, directs, and follows up on incoming calls. Calls patients as requested by the doctor, collect payments such as co-pays and patient account balances. Maintain an independent patient schedule or money log for the direct supervision of the doctor. Verify Insurances, scheduling patients, Update patient demographic information, patient record audits, enter "No shows", and performs "No Show" follow-up procedures. Answering incoming correspondence (faxes, mail, consult notes, test results, etc.).In charge of the completion of appropriate forms (DMV, disability, etc.). Complete Patient Communication forms and responds to patient complaints when necessary, Identifies and resolves daily department issues and concerns. Participate in the development of department policies and procedures.

• Office mentor, trainer, and resource by orienting new employees and coordinating staff and department resources. Assist with site marketing activities. Check for patients' arrival status and escorts patients from waiting area to exam rooms. Escorts patients to ancillary services as needed. Track specialty procedures/patient volume on a daily basis through software eClinicalWorks when indicated by the doctor. Anticipate the doctor's needs and carries out orders.

• Obtains, records, and reports vital signs and other pertinent patient information for the Doctor. Perform various procedures such as EKG, injections, breathing treatments, suture removals, urine pregnancy tests, urine dips and blood glucose testing. Medication administration within scope of practice and document administration of medications and procedures. Ensure proper documentation of medication administration and documentation procedures. Maintaining clean exam/treatment areas, specimen processing areas, and medical equipment and handles prescription refills as appropriate.

• Cleans and stocks exam rooms, treatment/procedure rooms, specimen processing areas, and nursing stations (responsible for supply orders).

• Instruct patient on a lab, radiology, and other procedure/testing preparations. Disclose visit closure with the patient by explaining next steps for lab, x-ray, RFS, DME, etc. Transfer of patient information between a site and referred specialists, hospitals, Urgent Care Centers, and ancillary testing facilities, etc. Forward all pre-op information to hospital or surgeons. Participate in scheduling specialty procedures (ultrasounds, x-rays etc.). Oasis Medical Associates Medical Assistant Las Vegas November 2015- March 2016

• As a Medical Assistant, I am responsible for Front and Back office duties

• Drug Administration and Dose, Medical Clinical Procedures, Patient Positioning, Specimen Collection/Processing, Sterilization Techniques, Wound Care, EKG, Vitals, Prescription refills.

• Taking a high volume of incoming calls, Messages, Faxing, Medical Records, Copying documents, Mailing, Calendar maintenance for patient scheduling and Doctor Meetings, Payroll, Paying Opening office mail, Supply orders, Data Entry, Filing, Copies, Verbal Orders.

Avencia Medical Center Medical Assistant Las Vegas July 2013- July 2014

• As a Medical Assistant, I am responsible for Front and Back office duties

• Drug Administration and Dose, Medical Clinical Procedures, Patient Positioning, Specimen Collection, Processing, Sterilization Techniques, Venipuncture and Blood Draws, Wound Care, Vitals.

• Taking a high volume of incoming calls/Messages, Faxing, Medical Records, Copying documents, Mailing, Calendar maintenance for patient scheduling and Doctor Meetings, Payroll, Paying Office Bills, Supply orders, Data Entry, Filing, Insurance verification, and co-pays.

Little Hearts Child Care Center Night Teacher Las Vegas September 2013- September 2014

• Assist staff with both long and short range activities in accordance with curriculum objectives, developmentally appropriate practice and program philosophy, maintain daily open communication with parents, Maintain Confidentiality, and Report any suspect abuse to a supervisor.

• Arrange a classroom environment in accordance to program goals and philosophy, Maintain a safe and healthy environment, Keep all appropriate records such as attendance and time sheets

• Attend to children's basic needs by feeding them, dressing them, changing their diapers, teaching basic skills such as coloring, shapes, numbers, letter recognition, personal hygiene, and social skills, Establish and enforce the rule for behavior, and procedure for maintaining order.

• I am also responsible for closing down the facility and making sure that everything is ready for the following morning there for I am to wash all dishes, clean kitchen, cleaning bathrooms, washing blankets, vacuuming rooms and taking out the trash. Sleep Telemedicine Services Operations Clerk Las Vegas February 2012- July 2013

• As an Operations Clerk, I am responsible for Confirmations and Scheduling or Rescheduling appointments for four different companies.

• Data Entry as assigned same day entry in TIGER and EMR, create and document appropriately on PAS, Verify patient Registration information in TIGER

• Taking incoming calls, Faxing, Copying document’s, Mailing, Calendar maintenance for scheduling and Oximetry downloads Sutter Health - Integrity Document Solutions, Inc. Operations Clerk San Francisco, CA December 2011- February 2012

• As an Operations Clerk, I was responsible for Document Printing, Document Scanning, Personal production tracking and reporting

• The project consisted of relocating patient records from a legacy system (All Scripts) to new HER system (EPIC)

• In this position, I was too with review and verify medical documentation that was relevant to the scope of the project and facilitating its transition to the new system.

St. Luke’s Hospital Medical Assistant Externship San Francisco, CA April 2011 - May 2011

• Pediatrics: Chart preparation, vitals, check in patients/registration, manage insurance documents

• Orthopedic: Remove sutures, vitals, stock rooms, wound care, braces, casts, reminder calls, charting, sterilization

• OB GYN: Set up rooms, vitals, Specimen Collection/ processing, basic lab test Volunteer

• Migrant Education Napa, CA

• 2011 San Francisco Marathon San Francisco, CA

• St. Luke’s Hospital San Francisco, CA

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