Clinical Manager
Resume:
Brittani Hurd
**** ***** ***** ******, ** *****
*************@*****.***
SUMMARY OF QUALIFICATIONS
CUSTOMER SERVICE: HEATH CARE
Dedicated leader motivated by challenging positions that utilizes my formal training in a practical research setting to examine, evaluate, and provide solutions to Individuals. Devoted to learning new skills, techniques, and going the extra mile to accomplish tasks. Inspired by coaching and cultivating teams to materialize their talent. Additional expertise:
*Quality Assurance * Training staff members
*Sales Force * Microsoft Office Suite
*Research * Aseptic Techniques
* Project management *Documentation Audits
*Test results interpretation * Marketing Services
*Healthcare systems: Epic *Insurance: ICD-9/ICD10
Professional Experience
UNITED ALLERGY SERVICES July 2012- Current
CLINICAL ALLERGY SPECIALIST MANAGER
• Primarily responsible for the overall effectiveness of the immunotherapy processes including performance of quality allergy testing and preparation of allergen mixing process of medications.
• Functioning as a liaison between customers, physicians, and account managers to ensure quality assurance.
• Provide raw data documentation, evaluation and results interpretation.
• Performing job administration responsibilities, including status reports, monthly budgets, and peer evaluations
• Member of the leadership team. Involved in aspects of the strategic allergy marketing.
• Managing the laboratory and other staff members with minimal or no supervision.
• Hiring, interview, and training of potential candidates.
• Accomplish high performing teams by developing, coaching and training staff members.
• Responsible for laboratory maintenance, safety, labeling and inventory levels.
• Monitor clinical trials and progress of patients during different treatment levels.
• Identify training needs and organize training interventions to meet quality standards
• Implement and meet strategic goals and objectives of the company pertaining to assigned clinic productivity and revenue.
DR. MIJA JACKSON LEE MAY 2011- June 2012
OPTOMETRIC ASSISTANT
• Data management: examined, updated and sorted medical records
• Investigate customer complaints and non-conformance issues
• Analyzed data to identify areas for improvement in the quality system
• Effectively verified insurance and communicated coverage to patients.
• Performed daily sanitizing of office and supplies, as well as prepared exam rooms for examination.
• Accomplished lab work research of staining slides and identify specialized tissues with the use of Microscopes.
• Maintained printing, sorting, and distributing electronic referral fax requests.
• Enthusiastically provides customers with the highest quality products while adhering to company policy and HIPAA regulations.
• Outstanding interpersonal skills, customer service, leadership and organization skills; thrive within detail-oriented, deadline-driven environments.
Zale Corporation Seasonal 2008- 2010
DATA ENTRY CLERK
• Collaborated with team members to target metric goals and packaging of merchandise.
• Accurately entered ski numbers of merchandise into the formulating system.
• Audit ski numbers of merchandise to identify errors.
• Increased Product goals each week with rapid 10 keying daily.
• Highly proficient with a personal computer, Internet, and MS Office Suite. EDUCATION
BACHELORS OF SCIENCE
PRAIRIE VIEW A&M UNIVERSITY, PRAIRIE VIEW, TX 2007-2011 Bachelor of Science in Biology
Minor in Chemistry
Food Handlers Certificate 2017
ACCOMPLISHMENTS/ MEMBERSHIPS
• Give Knowledge program President Dallas, TX 2008- Current
• Hurd's Cuisine: Catering services CEO Dallas, TX 2017
• Prairie View A&M University Dallas Chapter scholarship recipient Dallas, TX 2010
• Optometry Club (secretary) 2009- 2010
• Optometry club Vice President Prairie View, TX 2010- 2012
• Campus Activity Board : Prairie View, TX 2008- 2011
• Big Brothers and Big Sister: Desoto,TX 2006-2011
• National Honors Society : Desoto, TX 2005-2007
• Peace maker (mediator): Desoto, TX 2005-2007
• Peer Assistant Leader: Desoto,TX 2006-2007
• Science Club: Desoto,TX 2005-2007
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