Customer Service, communication, and organizational skills

Krista Masucci

*** ******* ******, *********, **, 08884

Cell: 848-***-**** * Home: 732-***-****

**********@*******.***

OBJECTIVE: Seeking challenging position where I can utilize my skills, experience, and enthusiasm in a challenging environment that promotes professional development. SKILLS: Exceptional communication, organizational, and interpersonal skills.

Proficient at prioritizing projects, multi-tasking, and meeting deadlines.

Knowledgeable in word processing and presentation software.

Work independently as well as in team settings.

Upholding confidentiality as well as a professional attitude.

Punctual and reliable.

High work ethic standards.

Creative and energetic.

Decisive and resourceful.

EMPLOYMENT: Nordstrom, Menlo Park Mall, Edison, NJ Full-time Salesperson, 9/2016 – Present

Build relationships with customers.

Achieved top 10 sales record.

Maintain high sales per hour ratio.

Follow-up with customers and maintain relationships after sales.

Assist customers with special requests and merchandise orders.

Process debit, credit, cash transactions, and gift card orders.

Maintain attractive, clean, and organized department. The Children’s Place, Menlo Park Mall, Edison, NJ

Part-time Retail Sales Associate, 2/2015 – 5/2016

Assisted customers with special requests.

Managed inventory and organized shipments.

Processed debit, credit, cash transactions, and gift card orders.

Replenished store inventory.

Trained and appraised new employees.

Answered inquiries from customers and other stores.

Maintained attractive, clean, and organized store.

Contacted alternate stores for merchandise inventory status. EDUCATION: Middlesex County College, Edison, NJ

Associate in Fine Arts Degree Program: 9/2014 – 5/2016 COMPUTER Microsoft Word

SKILLS: Microsoft PowerPoint

Internet

REFERENCES WILL BE FURNISHED UPON REQUEST

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