Customer Service Insurance

RESUME ****

Corheada Robinson **** Jonquil Avenue Baltimore, MD 21215

Experience

*Department of Labor and Licensing Regulation Division of Occupational and Professional Licensing: September 1972 to October 1976

Position: Contact Interviewer; 1100 Eutaw street .Interview clients in stressful situations in waiting for their unemployment Insurance Benefits decision. In emergency action clients if qualify would be referral to social services agencies. Adviser to clients on their unemployment claim, options available for them and state the rules and regulations of the State Department

*Manpower Employment Office: October 1976 to February 1983

Position: Contact Interviewer; Interview clients for employment and training programs. Referring businesses to different agencies to create job market for job opportunities. *Control Data Temps: February 1983 to March 1997

Position: Bank Investigator for Fraud/Rechecking Processor; Worked at Commercial Bank of Baltimore, downtown. Communication with Vice President, on reviewing required information about overdraws bank accounts and check fraud and accounts shortage.

*Prudential Medical Insurance Center: March 1997 to June 1999

Position: Customer Service Insurance Intake; Triad center, Intake Phone Calls from clients inquires on their policies and coverage. Intake Phone calls three hundred or more daily.

*Baltimore City School System: June 1999 to September 2008

Position: Art Teacher Classroom management, Lessons planning and children evaluation, also status of capabilities through testing students.

*Community Family Services Agency: September 2008 to March 2011

Position: Arts and Crafts Instructor/ Clerk Assistant; Arts and Crafts Instructor worked at Seniors Centers throughout the northwest area of the city and later work at Our Daily Bread downtown working with the homeless and assisting the supervisor in projects.

*Private Home Care: July 2011 to September 2014/

Position: Private Nurse Assistant; Through the State Department of Medical Hygiene. Worked full time giving my mother home care.

Advantage Solutions: July 2016 to Current

Position: Marketing Demo Representative for a major supermarket: Show the newest food products for customers.

Graduated from Full Sail University in Entrepreneurship 2016 Master Degree