Customer Service Medical Assistant

Valeria Morgan

* ***** *****, *****, ** ***** * 609-***-**** * *********@*****.***

Objective: To obtain a position that will utilize my skills and training in a safe and inviting environment.

Administration / Filing / Copying / Faxing / Shipping

Assisting Management

Assisting with Patients & Procedures

Balance Plate Testing

Billing

Call Center / Switchboard

Cognitive Testing

Computer / Microsoft Office / Excel

Customer Service

EKG / Phlebotomy

First Aid / CPR

Laser Treatments

Money Transactions / Scheduling

Multiple HER Systems

Navinet

Ordering Supplies / Processing Invoices

Organization

Secure / Direct Messaging

Vitals

VNG

Skills:

Certifications: First Aid and CPR

Medical Assistant – May 2009 ID # 663284

VNG / Balance Plate

Professional Experiences:

NJPPSG, Thomas McGuigan DPM & Associates – Ewing, NJ

April 2016-April 2017 Nationally Certified Medical Assistant

Prepare Rooms / Record in EHR / Assist Practitioners

Answer Calls / Scheduling / Customer Service / Faxing / Mailing/ Organize / Logs

Obtain Referrals & Authorizations

Billing

Laser Treatments

Central Jersey Neurology Assoc., P.A. - Freehold, NJ

December 2012 – March 2016 Nationally Certified Medical Assistant

Responsibilities:

Prepare Patients / Rooms for Visits / Record in EHR / Assist Practitioners

Answer & Triage Calls / Schedule Appointments / Customer Service / Secure & Direct Messaging

Referrals via Navinet / Obtain Prior Authorizations / Billing / Financials

Filing / Faxing / Mailing / Organize / Stock Rooms / Order Supplies /Logs & Tracking / Scanning

Prescriptions Called & Faxed into Pharmacies / Obtain Reports for Review & Call Patients with Test Results

Vitals / Injections / VNG Testing / Balance Plate Testing / COG Testing

Assist Management

Robert Wood Johnson Medical Associates- Hamilton, NJ

January 2011 - December 2012 Nationally Certified Medical Assistant

Responsibilities:

Prepare Patients / Rooms for Visits / Record in EMR and Paper Charts / Assist Practitioners

Answer & Triage Calls / Schedule Appointments / Customer Service / Log & Tracking

Referrals via Navinet / Obtain Prior Authorizations

Filing / Pull Paper Charts / Faxing / Mailing / Organize / Stock Rooms / Order Supplies

Prescriptions Called & Faxed into Pharmacies / Obtain Reports for Review & Call Patients with Test Results

Scan and Index Charts and Incoming Reports

Urinalysis / Vitals / Injections / Glucose Finger Sticks / Venipuncture / EKG / Ear Lavage / DCA A1c Testing

Assist Management

Robert Wood Johnson Diabetes and Endocrinology - Hamilton, NJ

May 2010 - January 2011 Nationally Certified Medical Assistant

Responsibilities:

Prepare Patients / Rooms for Visits / Record in Charts / Assist Practitioners

Answer & Triage Calls / Scheduling / Customer Service / Filing / Pull Charts / Faxing / Mailing / Organize / Stock Rooms

Prescriptions Called & Faxed into Pharmacies / Obtain Reports for Review & Call Patients with Results of Tests

Scan and Index Charts

Assist Management

Valeria Morgan

6 Darby Court, Ewing, NJ 08628 * 609-***-**** * *********@*****.***

Lawrence OB / GYN Associates – Yardley, PA

May 2009 - April 2010 Nationally Certified Medical Assistant

Responsibilities:

Prepare Patients / Rooms for Visits / Record in Charts

Urinalysis / Vitals / Injections / Non-Stress Tests / Dopplers / Assist Practitioners with Procedures

Filing / Pull Charts / Faxing / Mailing / Schedule Appointments / Customer Service / Messages / Order Supplies

Prescriptions Called & Faxed into Pharmacies

Write Lab Slips / Package Specimens / Log In & Out Labs / Monthly Pap Reports

Wash / Sterilize /Autoclave Equipment / Collect Hazardous Waste for Disposal

Assist Patients with Billing Issues

Capital Health System - West Trenton Medical Associates, Dr Scott Kolander, Ewing, NJ

March 2009- April 2009 Medical Assistant Extern

Responsibilities:

Patient Vitals / Chief Complaints

EKG’s / Ear Larvage / Glucose Testing / Finger Stick / Urinalysis

Retrieval of Messages off Voicemail / Filing / Pull Files / Faxing / Prescriptions Called & Faxed into Pharmacy

Bordentown Chiropractic Clinic, Bordentown, NJ

August 2008-June 2009 Assistant

Responsibilities:

Administration / Filing / Organizing / Phones / Scheduling / Logs / Billing / Financial Consultations

Assisting with Patients / T.E.N.S Units

Signature Property Group, Englewood Cliffs, NJ

December 2007 – July 2008 Property Administrator

Responsibilities:

Administration / Board Meetings / Clubhouse Rentals

Customer Service / Phones / Shipping / Faxing / Invoicing / Check Requests / Supply orders / Filing / Logs & Tracking

Not Employed February 1999- December 2007

Military Spouse and Stay at home mom

New Jersey Manufactures Insurance Company, Trenton, New Jersey

March 1996- February 1999 Medical Bill Examiner - Promotions from Central Filling and Incoming Bills

Responsibilities:

Verify, Process & Pay medical bills for Workers Comp claims

Copying / Scanning / Faxing / Filing / Phone Calls

Volunteer Work

Worked in the school and in classrooms helping with different events and activities

Coached Youth Sports for several years

Education

Harris School of Business, Hamilton, New Jersey. Graduation May 2009

Professional Medical Assistant

Presidents List

High Standards of Academic Excellence

Ewing High School, Ewing, New Jersey. Graduated, June 1995

High School Diploma

References: Available upon request.

Contact this candidate