Customer Service Representative

Tiffany Athy

**** **** ****** ● Philadelphia, PA 19143

*********@*****.*** ● 267-***-****

PROFILE

Customer Service Representative with over five years working with the public; Able to work well within a team or independently; Able to complete tasks to effectively meet company goals

EXPERIENCE

Two Men and a Truck® Philadelphia, PA

Customer Service Representative 03/2017 to Present

Answer phone calls, interview clients and verify information

Determine eligibility by comparing client information to requirements

Establish which policy is need by entering client information and confirming pricing

Conduct job interviews for prospective employees

Process payments for deposits

Always Best Care Philadelphia, PA

Home Health Care 09/2015 to 04/2016

Prepped meals according to dietary needs and served meals to patients

Reminded patients of when meds were needed to be taken

Assisted with personal hygiene, grooming and bathing

Trained on the Hoyer Lift

Assisted with daily errands, i.e. shopping, laundry, housekeeping

Save-A-Lot Philadelphia, PA

Cashier 06/2013 to 01/2015

Scanned and totaled customer items

Accepted cash, debit and credit for purchases

Ensured that register area was kept clean and tidy

Ensured that every customer was given great customer service

Checkers Philadelphia, PA

Crew Trainer 02/2012 to 06/2013

Supervised a crew of seven during a given shift

Ensured that food was prepped for the day

Ensured that all shifts were covered

Assisted staff when needed

EDUCATION

West Philadelphia High School Philadelphia, PA

Diploma Achieved

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