Customer Service Representative

CONTACT INFO

TAMMY SPARKS

**** ********** **

MIAMISBURG, Ohio 45342, US

E: *********@*****.***

P: 937-***-****

Tammy Sparks

Dayton, OH *********@*****.*** 937-***-****

OBJECTIVE

To provide clerical office support and customer service to assist your company achieve its operations goals.

QUALIFICATIONS

Dependability in maintaining discipline and focus with assigned work in home office environment, and achieve productivity; requiring exceptional communication skills to resolve customers issues with accounts; Routinely organization and prioritizing various technical tasks simultaneously to gain satisfaction and positive outcomes

EMPLOYMENT HISTORY

Synchrony Financial, Kettering, Ohio February 2016 to May 2017

Customer Service Representative

Worked remotely from home office

Answered inbound calls and provided customer assistance to credit card accountssubscribers

Review billing statements, processed payments, explain charges on the account

Refer card holders to the correct department to address additional questions whenappropriate

Provided information on contracted service providers for the card holders to use their accounts

MaLenda Haynes Law Office, Grayson, Kentucky April 2008 to October 2015

Legal Secretary

Answered phone calls, scheduled appointments with clients, court secretaries, meetings with other attorneys

Prepare court documents, depositions, and files for court cases

Process incoming and outbound mail

Assist with research and prepare deeds and wills

Cintas, Grayson, Kentucky May 2013 to August 2014

Production Worker

Worked on a production line with a team to sew name badges to uniform shirts and pants

EDUCATION

East Carter High School, Grayson, Kentucky

High School Graduate

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