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Sales Customer Service

Location:
Murfreesboro, TN
Posted:
September 30, 2017

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Resume:

Holly A. Williams

*** ******** ******* **. ************, TN. 37128 ac2jbm@r.postjobfree.com 615-***-****

www.SparkleEsthetics.com

• License Aesthetician and Certified Lash Extensionist

Sparkle Esthetics - Murfreesboro, TN. 06/13 - Present

www.SparkleEsthetics.com

Responsibilities

Owner and operator of Sparkle Esthetics, an in-home, as well as a completely mobile beauty business.

Regularly preform specialized skincare treatments

Customizable facials using galvanic, high frequency, micro-current, ventous and extraction implements.

Microdermabrasion Treatments

Oxygen Facials

Skin Analysis using a Wood's Lamp

Hand, foot and back treatments using hot stones and massage techniques

Aromatherapy

Paraffin body treatments

Body Wraps

Synergie Cellulite Reduction Treatment

Waxing

Makeup Applications and Airbrush Artistry

Ear Candling

Norvell Sunless Tanning

Eyelash and Brow Tinting

Eyelash Extensions

Select and recommend the use of skincare products and product ingredients to clients, taking into account health status and identified needs.

Adhere to occupational health and safety, sanitation and infection prevention and control standards and guidelines.

Attend skincare and business seminars to gained valuable knowledge on the latest health and beauty trends and technology, as well as to improve my business skills and grow my clientele.

Certified in eyelash extension application by Borboleta Beauty.

Establish and Maintain Sole-Proprietorship.

Developed and Maintain Website, Social Media Presence, and Customer Base.

Promote and design marketing plans to generate more revenue and recognition.

• Beauty Consultant and Skincare Specialist

Clinique Cosmetics - Murfreesboro, TN. 10/16 - 02/17

Responsibilities

Create an amazing experience for all clients with exemplary custom service.

Assist in planning and execution of events.

Work in multiple retailers such as Esteé Lauder and Lancôme during special events, holidays, when there's a lack of sales associates and when business is busy.

Responsible for sanitation duties, restocking product shelves, and serve customers at the cash register.

Execute Clinique’s custom services including skin care and makeup applications.

Recruit clients within the store during events.

Achieve all sales goals.

Attend all training and development opportunities.

• Committee, Executive Ethics and Compliance Committee, and Board of Directors Compliance Committee

RegionalCare Hospital Partners - Brentwood, TN. 03/14 – 05/15

Responsibilities

Implement and maintain the Policy Management System by converting and posting searchable policies, establish parent---child relationships between Corporate and Facility policies, build and support the annual policy review process, identify departments impacted by policies, identify policy owners, establish and manage user accounts for all employees.

Ensure compliance department contracts, corporate business associate agreements, and corporate policies are up to date and loaded in to Compliance 360. Provide over sight and coordination of Facility Ethics and Compliance Committee, Executive Ethics and Compliance Committee, and Board of Directors Compliance Committee meetings.

Assist with coordination and planning of audits. Work with Compliance Director to provide support for education and communication programs (Compliance Newsletter, Code of Conduct Training, Privacy and Security Training, and other programs as needed). Support online compliance education course management.

Update Code of Conduct and Privacy and Security training literature.

Coordinate intake, management, and reporting of compliance investigations.

Supports department by assisting with multiple projects performing various functions such as data entry, scanning, copying, and filing.

• Manager/Supervisor

LaMar's Donut's & Dippin Dot's Ice cream - Murfreesboro, TN. 2005 – 2007

Responsibilities

Performed food production duties

Served customers at the cash register.

Adhered to the systems and standards of two store locations, one of which was a Dippin Dot's kiosk at the Stones River Mall in Murfreesboro, TN.

Responsible for hiring new employees

Created shift schedules for employees

Maintained clean and organized workstations and customer areas.

Worked well in a team environment

Possessed the ability to communicate effectively with establishment owner and coworkers.

Trained new-hire crew members

Strived for customer satisfaction

Strong problem solving abilities

Skills

Written Communication, Proofreading, Organizational Skills, Meticulous Attention To Detail, Punctual, Social Media Marketing, Social Networking, Social Media Management, Microsoft Office, Business Development, Cosmetic and Skincare Knowledge, Ability To Learn and Retain Information Quickly.

Education

- Middle Tennessee State University - Murfreesboro, TN 2008 - 2009

- Georgia Career Institute for Esthetics - Murfreesboro, TN

09/16 - 06/17

Certifications and Licenses

- Licensed Aesthetician

June 2017

- Borboleta Beauty Classic Lash Extension Certification

May 2017

- Micro-current Treatment Certification

May 2017

- Synergy Body Treatment Certification

May 2017



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