MARY BROWN RN

*** ****** ***** #***, *********, Ca 95678 C: 916-***-**** ac2j0j@r.postjobfree.com

PROFESSIONAL SUMMARY

Highly qualified professional with extensive clinical experience combined with administration oversight and staff leadership, resulting in high-performing agencies with exceptional quality and service standards. Clinically skilled with expertise in hospice and home health care. An agency advocate, promoting the agency by providing high-quality nursing care and unparalleled patient services.

SKILLS

Skilled Hospice Nurse

Dementia and Alzheimer's knowledge

Critical thinking

Patient-focused care

Time management/autonomy

Efficient and reliable team player

Healthcare software

Dedicated hospice care provider

IV Therapy

Communication skills

assessment/observation skills

Problem solving

symptom management

Professionalism

wound care

Leadership

medication management

patient education

Skilled clinician

WORK HISTORY

Director of Patient Care Services, 06/2016 to Current

First Call Hospice – Citrus Heights, CA

Overall responsibility for coordination of patient care services and for all activities relevant to patient care.

Developed, organized, implemented the Clinical Program. Responsible for clinical service objectives,

standards of professional practices, development of clinical personnel qualifications, reviewed and

evaluatated the Clinical Program. Daily oversight of staff, intake of patients, scheduling, clinical support for

staff and all other duties related to daily operations.

Quality Assurance Coordinator, 10/2015 to 06/2016

First Call Hospice – Citrus Heights, CA

Developed systems and collected, evaluated, and maintained data concerning agency operations. Incident

reports, patient injuries, medication errors, and other risk data. Monitored performance by gathering relevant

data and producing statistical reports. Serve as the Committee chair of the QAPI Committee.

Clinical Supervisor - Hospice, 10/2008 to 07/2015

UC Davis Medical Center – Sacramento, CA

Responsible for maintaining the quality and adequacy of nursing practice; for coordinating nursing and other

disciplines for optimal patient care. Administered skilled nursing care to patients and families who are

terminally ill in the home or facility setting during the weekend and nights.

Administrator/DPCS, 03/2007 to 09/2008

Alpenglow Hospice – Long Beach, California

Started- up of new hospice agency, developed space, hired vendors and staff. Was successful in licensing,

JCAHO, and medicare certification without deficiencies.

Home Health Nurse, 04/2003 to 03/2007

UC Davis Medical Center – Sacramento, CA

Responsible for provision of nursing care in the patient's home setting.

Hospice Case Manager, 05/2003 to 10/2007

First Call Hospice – Citrus Heights, CA

Responsible for provision of hospice nursing care for terminally ill patient's in home, RCFE, or SNF.

Adminstrator, 2002 to 2003

Gentiva Health Services – Sacramento, California

Administrative responsibility for home health agency.

Adminstrator, 2000 to 2002

Tender Loving Care – Sacramento, Calif

Administrative responsibilities for home health agency.

Regional Vice President, 1998 to 2002

Medshares, Inc.

Administrative responsibility for 35 home health and hospice agencies in five different states.

Regional Adminstrator, 1990 to 1996

First American Home Health – Sacramento, California

Administrative responsibility and development of six home health agencies.

Home IV therapy, 1989 to 1990

Option Care – Bakersfield, California

Administer IV therapy, blood products in the home.

Medical case management/legal consulting, 1983 to 1989

Brown Enterprises – Bakersfield, CA

Managed FELA injured employees of railroad, oversaw team of physicians and emergency hospital. Medical

legal consulting for attorneys.

Utilization Review Coordinator, 1983 to 1986

Mercy Hospital – Bakersfield, California

EDUCATION

Associate of Science: Nursing,

Riverside City College - Riverside, California

CERTIFICATIONS

RN License

229020

active

expiration date: 5/31/2018

AFFILIATIONS

National Hospice and Palliative Care Organization

CAlifornia Hospice and Palliative Care Association

ACCOMPLISHMENTS

Program Coordination

Successfully established start up Hospice, through licensure, certification and accreditation

Medicare Fraud Investigation

Formulated, wrote, and implemented new employee orientation manuals

Designed service development plans and conducted operation assessements

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