**** ********** *****

Orlando, Florida *****

321-***-****

ac2hp1@r.postjobfree.com

RHONDA K. ERICKSON

OBJECTIVE A person who goes above and beyond basic administrative tasks and takes on multiple projects at once. Committed and motivated with exceptional customer service and decision making skills. Strong work ethics, professional demeanor and great initiative. Energetic, team player and eager to bring strong administrative skills to a growing company. A manager skilled at managing complex schedules, hiring employees, training employees, very well organized, budgeting and daily operations.

SKILLS Employee training & development Excellent communication skills Customer service orientated Accurate & detailed

Excellent planner & coordinator Self starter

Attention to detail Well organized

Works well under pressure Highly dependable

Clerical & Secretarial Computer

WORK HISTORY 04/2016-03/01/2017 Robert W. Erickson Caregiver to husband

I had to take care of my husband while he was going through numerous major eye surgeries at Bascom Palmer Eye Institute in Miami, Florida. He was blind for eighteen weeks and I had to drive him back and forth places. He has had his last eye surgery and has regained his eye sight back. 12/1989-03/2016 Lake Nona Golf & Country Club

Supervisor/Grill Room Manager

Screened applicant resumes and coordinated both phone and in person interviews. Completed data entry, tracked resumes and maintained the application tracking system. Responsible for formulating training manuals and to ensure the staff was properly trained. Responsible for the staff knowing and living the Mission Statement. Coordinated and responsible for the staffing and scheduling employees for the Grill Room area in the Country Club. Responsible for all the necessary personnel paperwork for the employees. Responsible for performing payroll for the employees. Compiled company information and related materials then distributed to employees. Planned and coordinated logistics and materials for meetings and staff events. Created detailed expense reports and requests for capital expenditures. Created stock daily inventory sheets, monthly inventory and ordering products for the Grill Page 2 Rhonda K. Erickson

Room area. Performed various clerical and secretarial duties. Greeted numerous visitors, members, including VIP’s, vendors and interview candidates. Responsible for the operation of the Grill Room to ensure the members and guests are provided the best quality service and experience while they are at the Country Club.

02/1976 to 09/1988 Sea World of Florida

Personnel Advisor & Coordinator/Food Service Supervisor Screened applicant resumes, coordinated both phone and in person interviews, hiring and placement of an average of 650 positions for the Food Service Department. Coordinated with various High Schools, Colleges and job fairs to post and recruit new employees. Coordinated the initial orientation training of all new employees, follow up after ninety-day training and did the necessary personnel paperwork. Revised and formulated training program for every aspect in the Food Service department. Completed data entry, tracked resumes, maintained the application tracking system, monthly employee status reports, weekly reports and yearly open requisition reports. Compiled company information and related materials then distributed to the employees. Planned and coordinated logistics and materials for staff meeting and events. Answered and managed incoming and outgoing calls while recording accurate messages. Performed various clerical and secretarial duties. Directed guests, routed deliveries and courier service. Greeted numerous visitors, including VIP’s, vendors and interview candidates.

EDUCATION Oak Ridge High School

Orlando, Florida

Graduated 1975

LEADERSHIP I have been involved helping with the Creative Family Children’s Home Charity in St. Cloud, Florida with Donna Ward for nine years. A few of the things I am involved with is getting backpacks, school supplies and hygiene products for the children returning to school. I am involved with getting Christmas presents and having a Christmas Ball for the children. My husband is Santa Claus and I am Mrs. Claus every year for the Christmas Ball. REFERENCES Charlie Boesch, Director of Club Operations at Lake Nona Golf & Country Club #321-***-**** Lowell Ferguson, Chief Operating Officer at Advanced Refrigeration & Air, Inc. #407-***-**** Belinda Carll, Reservation Agent at Henderson Beach Resort #407-***-**** Susie Aspinwall, Lake Nona Golf & Country Club Member #407-***-**** Dr. Robert Weaver, Lake Nona Golf & Country Club Member #407-***-**** Page 3 Rhonda K. Erickson