Tracey Hummel

704-***-**** linkedin.com/in/pub/tracey-hummel/30/654/62 ac2hmu@r.postjobfree.com

Business Continuity Consultant

Disaster Recovery IT Systems Support Planning & Testing

Senior-level technology leader with expertise in conceptualizing, developing, and deploying comprehensive disaster recovery/business continuity plans that facilitate ongoing business operations with minimal user downtime associated with the aftermath of complicated incidents. Instrumental in streamlining and improving processes, while engaging stakeholders at all levels of management to support business continuity initiatives. Solid background in IT systems engineering builds framework for expertise managing complex technology requirements.

Business Resilience

IT Systems Engineering

Impact Analysis

Project Management

Recovery Plans

Vendor Relationships

Technical Requirements

Documentation & Reporting

Process Development

System Validation

Document Retention/Storage

Training & Development

Technical Competencies: Microsoft Office Suite (Word, Excel, PowerPoint), SharePoint, Visio, Microsoft Project, MIR3, LDRPS, IBM VSE OS, Cobol, CICS, VSAM, JCL, Fileaid, ISPF, TSO.

PROFESSIONAL EXPERIENCE

CONTRACT BUSINESS CONTINUITY CONSULTANT 2017 – Present

Leveraged significant experience and expertise in business continuity and disaster planning/recovery as a consultant for major financial and business services organizations. Key clients include:

BB&T Bank – Disaster Recovery Services (4/2017 – Present)

Direct processes related to the migration of the disaster recovery (DR) planning and testing tool from a legacy system to an updated system application. (LDRPS – Fusion)

Identify and report system deficiencies, and validate any needed fixes to ensure maximum functionality upon final deployment. (Fusion)

Created comprehensive user manual for permanent testing team.

AIG Commercial Disaster Recovery Group

Created recovery plans for critical business applications, with responsibility for identifying necessary hardware to execute recovery of programs and required/dependent applications.

Developed documents to support findings uncovered during analysis, testing, and validation.

YADKIN BANK, Monroe, NC 2014 – 2016

VP Risk System Manager

Managed a wide range of business continuity activities in collaboration with the vendor management, insurance management, document storage, and policy management organizational functions. Participated in audits and exams, taking findings and responses into consideration during development of continuity plans.

Collaborated with technology groups and business units to gather requirements and information used to develop business continuity plans for all branches and user groups.

Developed a series of technical documentation, including post-test management summaries, issue tracking, and statements of recovery priorities and associated timelines.

Maintained productive relationships with contracted vendors to support business reliance efforts with responsibility for scheduling test times and acting and single point-of-contact for all vendors.

Created and sustained a robust document retention review and schedule, and developed effective methods for offsite document storage.

BELK, INC., Charlotte, NC 2011 – 2014

Business Continuity Analyst

Anticipated the propensity for business interruptions to effectively create a business resiliency program to minimize overall organizational impact during necessary deployments. Identified unique needs for individual business units, and ensured the availability of technology needed to execute recovery plans.

Conducted routine tests, carefully documenting any deviation to desired outcomes and then tracking resolution efforts to satisfactory completion.

Documented a range of technical materials, including testing management summaries, issue identification and resolutions, and statements of recovery priorities.

Built effective relationships with contracted vendors to support business continuity efforts.

FAMILY DOLLAR STORES Matthews,NC 2000 – 2011

Disaster Recovery Coordinator (2007 – 2011)

Ensured the installation of plans and procedures designed to quickly recover critical business functions, documents, and processes in the event of an unforeseen disaster. Worked with cross-functional business units to identify recovery needs, and prioritize tasks to maximize use of needed resources.

Developed plans that successfully minimized the impact of multiple disaster incidents from 2007 through 2011.

Served as a key member of the Incident Response Team, required 24/7 on-call availability to address disaster issues.

Oversaw IT processes, policies, and procedures associated with disaster recovery, including the acquisition and installation of hardware – including servers, storage, and network connections – needed to support ongoing operations during disaster incidents.

Spearheaded the execution of quarterly business continuity/disaster recovery tests requiring coordination of 30 to 50 participations across multiple sites, and engaging the assistance of vendors.

Senior Systems Engineer (2000 – 2007)

Maintained the corporate mainframe environment, supporting ongoing functionality of all hardware and operating software across two independent 1M+-sq.-ft. facilities. Supervised one additional system engineer.

Served as project manager for multiple hardware and software upgrades, with an exceptional track record of maintaining necessary licenses, resulting in significant cost reductions.

Monitored and administered budget for mainframe maintenance and vendor outsourcing.

Created a comprehensive disaster recovery plan for mainframe systems.

Provided director-level support to IT teams, including programmers, engineers, and network support professionals.

Additional experience as a Senior Programmer/Analyst for Bank of America; and Senior Programmer/Analyst for National City Bank.

CERTFICATION / CREDENTIALS / PROFESSIONAL MEMBERSHIPS

Member, Continuity Planning Association of the Carolinas

Certified Functional Continuity Professional (CFCP) – Disaster Recovery Institute International

Certification – ITIL 3 Foundations

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