KELLY MASON OSTEEN

**** ********* ****

Columbia, South Carolina 29206

803-***-**** ac2hmq@r.postjobfree.com

OBJECTIVE To obtain a challenging position that allows me to utilize my skills to assist in advancing a business that offers a stable employment opportunity. I am always eager to learn skills and business advancements.

EMPLOYMENT HISTORY

4/13-6/17 Huiet Appraisal Company; Columbia, South Carolina Home Appraisal Office Manager

Responsible for running the Served as go-to-person regarding all administrative, operational and technical functions of the home appraisal office. Organized four home appraisers’ daily schedules including last minute final inspections and adjusted schedules accordingly. Managed and updated appraisal orders with lenders throughout the day. Documented and reconciled daily wire transfers and incoming payments. Performed bi- weekly payroll functions. Ordered all office supplies and equipment including printers, phone system and computers. Answered, screened, and redirected telephone calls with professionalism and efficacy. Discovered and collected invoices amounting in over

$7000.

1/12-4/13 Sandhills Women’s Care OBGYN; Columbia, South Carolina Business Office Associate

Due to a multitude of hospital and governmental guidelines that exist, this job requires the utmost attention to detail, wisdom in discretion, willingness to be flexible in job duties and the ability to communicate in a friendly manner with patients at all times. Answer telephones and field calls accordingly. Check the mail and fax machine and distribute to recipients. Complete assignments for the Practice Manager as requested. Responsible for ordering office supplies and contacting office equipment repairmen as needed. Responsible for multiple important daily reports for insurance and appointment verifications. Assist in “Check-in” and “Check-out” for patients while verifying balances, insurance updates, HIPPA & DHEC regulated forms all in a timely manner. Schedule appointments accurately to ensure a steady flow in the office. Contact insurance companies for all pregnant patients, set-up payment plan options and collect on each visit. Answer billing questions as needed, researching if necessary. Compile patient’s medical records as requested. Balance the cash drawer daily and prepare deposit as needed. 4/07-6/10 Northeast Presbyterian Church, PCA; Columbia, South Carolina 11/09-6/10 Church Communications Assistant

Responsible for updating church website regularly with information provided by ministry staff. Prepared and sent a weekly email along with special event emails to over 2000+ members that included information about all church departments. Created a Communications Guidelines publication for employees. Assisted Executive Director in developing a Church Communications strategy and structure to further engage the approximately 2500 church members. Consulted with all departments to help promote special events within the church and community. 4/09-11/09 Interim Coordinator of Adult Ministries Responsible for budget proposal and 300+ activities for church activities calendar each fiscal year for this department. Created promotional materials including graphics for brochures and posters to promote various events. Created correspondence for weekly email, weekly bulletin and monthly newsletter that was issued to 2200+ church members in accordance to Communications Department deadlines. Obtained qualified Teacher Coordinators yearly for each Sunday School class to ensure skilled weekly instructors. Executed Adult Sunday School yearly elections, while assisting current presidents with finding steadfast replacement volunteers for positions. Orchestrated a quarterly Sunday School breakfast for approximately 250 people to include food, beverages, book sales, speakers along with their technical and clerical needs. Also includes the Administrative Assistant of Adult Ministries responsibilities listed below. 4/07-4/09 Administrative Assistant of Adult Ministries Responsible for gathering data to assist director in budget proposal and 300+ activities for official church planning calendar for each fiscal year. Submitted numerous reservations on church’s in- house web calendar software along with any equipment, kitchen and staffing needs. Worked with 150+ volunteers to coordinate, promote, and execute various activities, seminars and events for church and community members. Coordinated with multiple departments to ensure successful results. Compiled and submitted attendance membership data records weekly for Sunday School classes (300+ people) and Wednesday night teaching series (200+ people) for approximately 8 different lead volunteers each quarter. This included any materials needed and any monies to be collected then reconciled. Liaison to all lead volunteers and appropriate staff members for technical, clerical and/or food and beverage needs. 7/01-3/04 Lexington Automotive & Truck Outlet, Inc.; West Columbia, South Carolina Office Manager

Total management of office, inclusive but not limited to, records maintenance on vehicle inventory; such as: sales, trade-ins with payoffs, monthly warranty submittals and cancellations. Perform all vehicle title work and track dealer plates and license; ensuring consistent compliance with state regulations. Reconciliation of accounts; posting gross sales, profit adjustments, vendor and service invoices. Maintain all personnel files and calculate sales staff commissions and receivables. Establish and maintain excellent rapport with financial lending institutions; ensure all documentation and contracts are complete to receive funding for vehicle sales. Process all mail and maintain office supply inventory. Assisted in coordination of updating phone lines with a new phone system installation and set-up.

8/92-7/01 Pulliam Wray, Inc.; Columbia, South Carolina

(Promotion ~ From Pulliam Ford)

4/99-7/01 Administrative Assistant ~ (Pulliam Wray Mazda VW) Responsible for billing, salespeople’s commissions, payoffs on trades, used and new vehicle inventory reconciliation, working closely with parts and service. Worked hand-in-hand with telephone company in the installation of T-1 lines and phone system. Only employee with access to system passwords and long distance codes. Responsible for all voice mailboxes, system greetings, services, extensions and audited phone bill monthly. Cross-trained on most positions to fill-in as necessary.

8/92-4/99 Billing Clerk ~ (Pulliam Ford)

Posted all vehicle sales, new and used, to appropriate accounts. Calculated sales commissions and reconciled for payroll semimonthly. Reconciled new and used vehicle inventory reports, working closely with parts and service departments. Processed all customer pay-offs in a timely manner and verified receipt of the title from the financial institution on that account. Calculated and transferred floor plan amounts to be paid daily to FMCC and transferred those funds to them. Worked hand-in-hand with Comptroller during Ford Credit audits. Title Clerk

Registered 600+ retail vehicles monthly with state agencies in a 30 day time period. Performed wholesale title work for 250+ a month and collected funds from wholesalers. EDUCATION

A.C. Flora High School; Columbia, South Carolina

Diploma Graduate (1991)

Professional and Personal References Available Upon Request