Sam A lberastine Email:M ac2fhz@r.postjobfree.com

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Scarborough. O ntario Cell: 4-16-8-95-715* M1B 2 S7

Profile

● 10+ y ears o f e xperience i n c redit a nd c ollections w ith o ver 9 y ears o f e xperience o n c all c entre environment i n b anking r etail i ndustry a nd o ver 8 y ears o f M anagement e xperience o n construction c ommercial i ndustry

● Excellent k nowledge o f r isk m anagement a nd i nternal a udit p rocedure, m ethods a nd p ractices as w ell a s r isk b ased r egulatory t echniques; u nderstanding o f G AAP - g eneral a ccepted accounting p rinciples

● Proficient w ith f inancial s tatement r eview a nd a nalyze c redit a pplication i n c ollaboration w ith Dunn & B radstreet a nd e quifax r eports t o m ake a q uality c redit d ecision o n a t imely f ashion;

● Experience i n d ealing w ith p ricing, s hort s hipment, u nauthorized p roduct a nd o ther d eductions

● Management o f c redit t eam i n c oordination w ith c ollections a ctivities a nd m aximizing t eam Performance i ncluding D SO a nd K PI; p rovide c oaching a nd m entoring t o c redit a ssociates

● Strong i nterpersonal, n egotiation a nd c ommunication s kills

● Working k nowledge o f P rovincial a nd F ederal r egulations b oth i n C anada a nd t he U nited S tates; knowledge i n C onsumer p rotection a ct, P rivacy l egislation, P PSA, U CC f iling, m echanic l iens, C CS, consumer p roposal a nd b ankruptcy a ct

● Diploma i n B usiness A dministration, c ertificate i n C omputer p rogramming, p ursuing C CP designation c ompleted A ccounting I & I I a nd B usiness L aw c ourses

● Excellent k nowledge o f M icrosoft W ord, E xcel, O utlook, P ower p oint, O racle, C ac`s, t echcom, Vision a nd a utomated d ialer

PROFESSIONAL E XPERIENCE

Collection S upervisor M ay 2 015 - S ep 2 016 TCR - T otal C redit R ecovery

● Private l abel c redit c ards - 1 st & 3 rd p arty c ollections / team l ead 1 0 a ssociates/conduct d aily collection c alls t hru d ialer c ampaign. H andle/resolved e scalated c alls/ p rovides c oaching a nd mentorship t o 1 0 a ssociates

Senior A ccount R esolution S pecialist

CitiFinancial D iv o f C itigroup J uly 2 006 t o M ay 2 014

● Daily i nteraction w ith c ustomers o n C all C entre e nvironment w ith r egards t o L oans, C redit c ards payments; o ffer r elief p rograms t o c ustomer t o m aximize c ollections a nd r educe d elinquencies; act a s l iaison o fficer t o a ll C itifinancial b ranches t hroughout C anada

● Participate i n b usiness p rojects t o i dentify p otential a udit i ssues a nd p rocedural d evelopment; Identify p roductivity i nefficiencies a nd r ecommended c hanges t o p rocedure t o e nsure e fficiency and r educe r isk e xposure

Credit M anager ( contract )

P attison S ign G roup M ar 2 005 t o N ov 2 005

● Managed c orporate c redit o perations w ith 2 2 d istributions o ffices t hroughout C anada; m anaged 14 a ssociates a t H ead o ffice; l iaise a nd p rovide c onsultation t o a ll d istribution o ffices w ith regards t o o perational p olicies a nd p rocedures; S upervise a nd c onduct i nternal a udit o n a ll collections a ctivities i ncluding d epartmental g oals a nd D SO p erformance; d eveloped c ollection strategies t o r educe d elinquencies; m anaged a nd c o-ordinate l egal a ction p rocess w ith l egal counsel o n a ll m atters r elated t o P attison S ign G roup; r eviewed t he b ankruptcy a nd c onsumer proposal c laims o f t he c ustomer, s ent p roof o f c laims t o t rustee f ollowed u p t he d ividends payment f rom t he t rustee; c onduct m onthly r eview a nd a ppraisal t o c redit a ssociates Credit M anager - U S l ocations

Canac K itchens D iv. o f K ohler M ar 1 996 t o N ov 2 004

● Managed 1 5 C anac K itchens s howrooms t hroughout U nited S tates; p erform m onthly a nd annually A /R r econciliation a nd a nalyze A /R s ub l edger t o g eneral l edger; m anaged c ollection activities, E xperience i n d ealing w ith p ricing, s hort s hipment, u nauthorized p roduct a nd o ther deductions ; c reate b i-weekly c ollections f orecast, e nsure c ollection c alls a re m ade o n o verdue accounts; u pdate c onstruction p roject r eport, i nvoice a nd c ollect p ayment i n a ccordance t o construction p rogress p ayment p rocedure; m onitor p ayment a pplication, e nsure p ayments a re applied t o a ppropriate b uilders a nd s ite p rojects; i nvestigate p ricing i ssue a nd i ssue c redit m emo receipt a pplication; i mplement a nd d evelop c ash p ayment p rocedure, a nd e nsure c ash payments a re b eing d eposited t o c orporate Education:

● Business A dministration - ( Diploma) S eneca C ollege o f A pplied A rts a nd T echnology

● Computer P rogramming C ertificate – S eneca C ollege o f A pplied A rts a nd T echnology;-Computer skills: C obol I & I I, A ssembler, O racle, E xcel, M icrosoft w ord, M icrosoft O utlook Interest & A ctivities

● Member o f T ABO ( Toronto A pproved B asketball O fficials); - Member o f C ABO ( Canadian A thletic Basketball O fficials);Member o f I AABO ( International A ssociation o f A pproved B asketball Officials);Member o f O BA ( Ontario B asketball A ssociation) C o-chair o f d isciplinary c ommittee;

-Volunteer H ead C oach – J r. B oys B asketball T eam – E arl H aig S econdary S chool REFERENCES A VAILABLE U PON R EQUEST

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