Newsky Thelemaque

*** ****** ******.

Union, NJ 07083

908-***-**** Mobile

ac2fa7@r.postjobfree.com

Professional Summary

Detail oriented Business Analyst with over 10 years of experience supporting business solution, software, and analyzing business operations. Have exceptional problem solving ability with an aptitude to address challenging tasks. Focus on quality with solid testing skills and low error rate in work product. Self-managing, highly organized individual with a reputation for adapting to changing business environments.

Education

SETON HILL UNIVERSITY – Greensburg, PA

Bachelor of Science in Computer Science (2001)

Certification of Competency in Business Analysis

Strengths

User Acceptance Testing (UAT)

Data Mining & Analytics

Risk Management

Requirements Gathering & Analysis

Income Statement Analysis & Preparation

Big Data Platforms

SAP/SAS Solutions

Enterprise Implementations

Collections Management

Payroll Analysis

Professional Experience

Conduent Inc. (NJ E-ZPass) – Newark, NJ

Conduent Inc is the nation's leading provider of electronic toll collection (ETC) services. Conduent Inc serves as the systems integrator and customer service center provider for the E-ZPass electronic program in New Jersey

Business Analyst 2013 to Present

Quality Assurance (QA) Analyst 2011 to 2013

Data Mining & Analytics 2009 to 2011

Collection Analyst 2008 to 2009

Rental/Leasing Account Manager 2006 to 2008

Customer Service Representative 2003 to 2006

Analyze client’s business requirements and processes through document analysis, interviews, workshops, and workflow analysis.

Completed in-depth analyses for business-optimization projects, reporting tools, back-office programs and payment-processing apps.

Provide input into developing and modifying systems to meet client needs and develop business specifications to support these modifications.

Liaise between business and technical personnel to ensure a mutual understanding of processes and applications

Partnered with developers to automate manual processes, saving time and money while decreasing errors. Which is credited as a primary driving force behind a 8% increase in margins this fiscal year

Develop business architecture using requirements such as scope, processes, alternatives, and risks.

Performed quality assurance, system integration and user acceptance testing facilitating on-time, on-budget and acclaimed “go-live” of enterprise implementations

Built strong and sustainable relationships with business partners and project team members.

Gathered requirements from business partners and multiple development teams using interviews, document analysis, requirements workshops, use cases, workflow analysis, and prototyping.

Analyzed business problems and partnered with development teams to provide effective technology solutions.

Automated manual processes to improve workflow whenever possible.

Coordinated and drove development efforts by communicating project goals, timelines, priorities and tasks.

Tracked team progress against project schedule and managed issues by escalating when necessary.

Created and executed unit, system, and regression test plans.

Resolved testing issues efficiently with development team and business partners to ensure error-free product.

Helped Direct UAT efforts and resolved testing issues efficiently with development team and business partners to ensure error-free product.

Coordinated with systems partners to finalize designs and confirm requirements.

Implemented user acceptance testing with a focus on documenting defects and executing test cases.

Identified process inefficiencies through gap analysis.

Managed testing cycles, including test plan creation, development of scripts and co-ordination of user acceptance testing.

Researched and resolved issues regarding the integrity of data flow into databases.

Documented business processes and analyzed procedures to see that they would meet changing business needs.

Helped Coordinate and implemented an in-house collection program that has collected over 17.5 Million Dollars in outstanding tolls and administrative fees

Technical Skills

Programming Languages:

Borland C++, MS Visual C++, MS Visual Basic, Assembly, COBOL, and Java

Environments

Windows, UNIX, Linux, Mac OS X, Apple iOS, Android

Local Area Networking:

MS Windows 2008(Professional and Server), Active Directory Services Management, Unix/Linux, Macintosh, and Novell Netware 5.0/5.1,

Database/ Reporting

MS SQL Server, MySQL, DB2, Oracle, MS Access, Crystal, OBIEE

Web Skills:

Adobe Photoshop, Flash, Apache, Java/JavaScript, Perl, ASP/VBScripts, SQL, HTML, DHTML, IIS, and FrontPage

Methodologies:

Structure Systems Analysis & Design, Object Oriented Analysis & Design

Protocols:

WIN Sockets, TCP/IP, Net BIOS, IPX/SPX, DHCP, and Message Protocol

References

Available upon request

Contact this candidate