Janet M. Romfo

**** ***** ***** ** ******, MN

612-***-**** ● ac2f54@r.postjobfree.com

SUMMARY

Self-motivated Administrative Assistant / Receptionist with strong problem solving skills honed from past experience in a variety of positions. Offer exceptional customer service to internal and external partners with a friendly and courteous manner. Leverage organizational ability to multi-task, meet deadlines and follow-through on projects to completion. Ability to focus on details and accuracy, even in a fast-paced environment. Known for exemplary ethics and integrity, having a stable work history and working effectively with others. Expertise in:

Microsoft Word, Excel and PowerPoint

Organization & Time Management Skills

Written and verbal communication skills

Excellent Phone/ Problem Solving Expertise

Comfortable with diverse groups

Dependable, confidential Team Player

PROFESSIONAL EXPERIENCE

Associa Community Development, Inc, Brooklyn Park, MN

Customer Service / Receptionist 2007 to Present

Provide part-time customer service and clerical support. Schedule meetings and events, answer miscellaneous questions and greet members. Work as part of a team to support a very diverse membership.

Provide superior customer service using excellent written and verbal communication skills to provide detailed information/direction for Community Manager to enhance resolution of homeowner issues

Answer phones/telecommunication systems for the purpose of screening and transferring calls and emails – responding to homeowner needs and escalating appropriate communication to management

Listen and communicate to Community Managers all homeowner problems promptly and accurately; interact with homeowners face to face to understand their issues, and guide them to the best solution

Interface and respond to inquiries of diverse homeowners, overcoming language barriers, and understanding their cultures, holidays and needs for club house reservations and rental

Constantly monitor and update homeowners’ Key- Card system which allows 24-hour access to fitness center, the Club West Clubhouse, meeting room, library and all the amenities

Leverage Microsoft Office to maintain excellent organizational and time management skills

Honeywell International, Plymouth, MN

Sr. Buyer/Planning/Site Specialist/Projects 2010 to 2016

Managed Aerospace Purchase Order placement and Reorder Point Planning and Supply Chain Projects

Set up and maintained material master data to ensure accurate leadtimes, ROP, Min/Max Inventory Level

Use of SAP for placement of Purchase Orders/Category Manager for select commodities

Selected as a member of the SAP implementation team for Purchasing and Stock Room modules of SAP

Professionally developed/maintained supplier relationships/channels to support Supply Chain objectives

Expedited critical shipments to ensure receipt of the product in a Just In Time environment

NAPM and APICS Certifications

Additional Experience

Held additional positions at Honeywell including Project Manager, New Product Development Planner, Production Coordinator and Commodity Manager

EDUCATION

B.A. in Business - Metropolitan State University, St. Paul MN

TECHNICAL SKILLS

Outlook GMail Microsoft Office Word Excel PowerPoint Access SAP/Oracle (ERP Systems)

Contact this candidate