Jeffrey Simpson
Stanhope, NJ *****
Cell: 973-***-**** ac2f51@r.postjobfree.com
Professional Summary
Network and network security infrastructure support and engineering with 10 years’ experience in enterprise level LAN, MAN and WAN architecture. Experience with Cisco IOS and Nexus OS routing and switching platforms, F5 LTM and GTM, BlueCoat Proxy SG and Riverbed SteelHead technologies.
Expertise
Cisco IOS, XE, Cat-OS and NX-OS administration
F5 LTM and GTM Administration
Blue Coat SWG Administration
DNS and DHCP Administration
Technical Infrastructure (LAN/MAN/WAN)
Software Deployments
Project Management
Aruba Wireless Technologies
Cisco Wireless Technologies
Network Management, troubleshooting and Monitoring Software (Solarwinds, Kiwi CatTools, Entuity, Infoblox, Wireshark, Splunk, AirWave, Cisco Prime)
Riverbed WAN optimization
Technology Summary
Cisco Nexus 9K, 7K, 6K, 5K, 3K, 2K
Catalyst 2960XR, 3750X, 3560, 3850, 6500
F5 11050
Blue Coat ProxySG S200, S500, SG600, SG900, SG9000
Aruba 200, 620, 2400, 3600, 7030, 7210, AP105,AP125, AP224, AP225, AP270, AP325
Professional Experience
Contractor at Sanofi.
Pro-Unlimited, CompuCom, Kforce Staffing
LAN, MAN, WAN and Network Security Operations 2011 to Present
Network Administrator 2006 to 2011
Responsibilities include but not limited to operational support and engineering of Cisco based network systems globally..
Troubleshooting network connectivity, maintenance of Cisco based networking equipment (routers and switches).
Administration and troubleshooting of Cisco and Aruba based wireless networks.
F5 LTM and GTM configurations and maintenance on VIPs, nodes, iRules and SSL certificate management.
Administration and troubleshooting of Riverbed WAN optimization systems
Blue Coat SG systems support, troubleshooting and installation.
Resolving hardware and software network related issues including physical and logical connectivity.
Working closely with other departments to maintain, troubleshoot, configure and engineer solutions for their projects and or issues.
DHCP administration and scope migrations.
Managing MPLS managed service provider, circuit upgrades, installations and problem management.
Physical and logical network separation.
Data Center fit out - structured cabling design, network infrastructure design and installation.
Campus wide LAN hardware refresh.
Mentoring and training team members and new hire.
C3i Incorporated 11/05 to 10/06
Level 2
Responsibilities included level 1 and 2 help desk operations and managing team members.
Scheduled breaks and meal times for level 1 analysts.
Managed call queues to ensure Service Level Agreements were met.
Field sales support – Remote access VPN
Hardware and software support for field sales personnel.
Trained Level 1 helpdesk team members
Created and updated training materials and process documentation.
Layer 7 Networks 11/04 to 8/05
Systems Integration Consultant 1
Cisco router and switch IOS upgrades
Preventative maintenance and reports (Server, Network)
Staff Augmentation and help desk support
SOHO and remote office planning, implementation, integration, and documentation
Branch office VPN configuration, and support for the SonicWALL wireless VPN router/firewall.
Axis document server firmware upgrades, configuration and installation.
Remote office network computing environment troubleshooting and repair.
Worked with Vendors such as Nextel and Blackberry to resolve email and communication issues.
Trained client and sub-contractors on installation procedures for SOHO solutions deployment and management.
Shipping, receiving and warehousing of IT hardware and software.
Inventory management.
ADP 2/04 to 11/04
Service Support Specialist
Call center support for 17 payroll products both hardware and software.
Time and labor management application support (eTime, eTime Sheet)
Support for Kronos 100 and 400 series time clocks, Recognition Systems Basic and Full Hand Punch time clocks.
Walked users through troubleshooting Ethernet and modem communications issues.
Ascertaining client needs and changing or creating programming to suit those needs.
Used specialized utilities to repair database corruption.
Walked users through creating scripts to perform automated tasks like printing reports and collecting time sheet data from time clocks. Instructed clients on how to properly install and configure hardware and software products.
Fisher Scientific 9/94 to 2/04
Logistics Media Coordinator
Emergency Response Technician
Shipping coordinator
Team leader responsible for managing $5 million in inventory annually. Shipping and receiving of refrigerated clinical and pharmaceutical supplies and ensuring customer satisfaction when fulfilling order requirements.
Maintaining a low “scrap and discard” rate for temperature sensitive lot controlled laboratory supplies.
Refined a tracking system to track over 1500 products and their home locations to, minimize loss.
Communications with customer service offices to ensure customer requirements are met.
Emergency Response team leader responsible for hazardous waste cleanup, identification, site analysis, decontamination, storage logs.
Incident reports, First Aid, CPR and air quality testing to ensure OSHA permissible safe working and exposure limits.
Education
The Chubb Institute – Network Administrator
Aruba Certified Mobility Professional boot camp - Scalable WLAN Design and Implementing Aruba WLANs
Data Center Networking with Cisco Nexus 5000, 7000