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Customer Service Real Estate

Location:
Washington, DC
Posted:
September 21, 2017

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Resume:

Sharice Foxx

**** ********* ***** #*** **** Hill, MD 20745

Email: ac2erg@r.postjobfree.com

Phone: 301-***-****

Professional Summaries:

●Ability to effectively communicate orally and in writing.

●Competence in both oral and written English to communicate in a clear and concise manner.

●Work well with peers, and provide effective leadership.

●Adhere to directives and deadlines as indicated by officials, and follow the procedures and guidelines.

●Demonstrate organizational and problem solving, multiple deadlines, tasks, projects and assignments.

●Possess organization, technical and disciplinary skills.

●Ability to represent a professional manner at all times.

●Ability to establish and maintain effective and harmonious work relations with staff.

●Honesty, integrity, professionalism, self-confidence and self-motivation.

STRENGTHS & ABILITIES

Quality Organizational Skills Microsoft Outlook/ Microsoft Excel/ Microsoft Word

Filing/Faxing/Copy/Scan Customer Service /Excellent Interpersonal Skills

Communication File Management /Scheduling

Time Management Self-Starter/ Multi-Tasker / Detailed Oriented

Acrobat Excellent Reading/Writing/Proofreading/Editing

Work Experience:

BWW Law Group LLC

Legal Assistant – VA Accountant: August 2015 - September 2017

Manage schedules for 2 attorneys.

Review and establish and maintain quality control by conducting correspondence and file management.

Print out reports for each month to determine which property taxes need to be paid

Communicate with all Virginia County Treasurer’s offices to ensure that real estate, storm water, and utility bills are paid and up-to-date on foreclosure properties.

Go online to Virginia County Public Records and scan a copy of the tax bill/receipt into the database.

Calculate prorated amount for real estate taxes due

Request checks from accounting for tax payments.

Type, edit, and sign payment documents using Microsoft Word, and send them to treasurer’s office along with bill and payment.

Create UPS labels and scan files to be sent to the Commissioner’s office before deadlines.

Put date sent and UPS Tracking numbers into the database for tracking purposes.

Scan in approved accountings as they come in from the Commissioner’s office.

File Affidavits and Bonds with the court buildings.

Communicate with newspaper companies to ensure that ads ran on time, and that a copy of the ad was mailed to the office.

Scan and label Certificate of Publications into database.

Upload Certificate of Publication to client systems (VendorScape, Lenstar. Tempo, Equator, LPS, and Clarifire)

Redact Original Notes for confidential purposes.

Holland & Knights LLP – Mcean, VA

Office Assistant: June 2011 – July 2015

Monitor and listen to clients to understand inquiries and requests in order to provide accurate information about the facilities and services with prompt assistance.

Perform basic mathematical calculations using a calculator/computer to accurately figure production time and labor time associated with any copy, print, scan or production requests.

Copied closing binders exactly as is for paralegals and attorneys by deadlines.

Burned CD’s and DVD’s obtaining closing binders for attorneys.

Print, Scan, and distribute proformas to attorneys.

Follow established guidelines and procedures for receiving, documenting, organizing and mailing out client packages (i.e. parcel deliveries, messenger services, etc.).

Updated Sign in/Sign out logs daily.

Answering telephone inquiries, loading/unloading parcels, delivering of parcels, copying, and faxing and guest requests.

Ordered supplies from distributors, and put them away in their proper space upon arrival.

Create a report using Microsoft Excel for all supplies used during projects to determine how much to bill the client.

Set up conference rooms for meetings by providing refreshments and supplies needed

Case Design Remodeling, Inc.

Front Desk Coordinator / Administrative Assistant: August 2007 – May 2011

●Worked closely with the client's staff to ensure seamless day-to-day operations as the first line of contact with the client's visitors.

●Answered incoming telephone calls and directed call traffic to the proper person.

●Took accurate and complete messages for those employees who may have been unavailable.

●Greeted and announced visitors in a friendly and business-like manner.

●Maintained neatness and organization of reception desk and front closet areas with various administrative duties as outlined by the Manager.

●Received payments from clients and directed them to Accounts Payable.

●Verified Subcontractors insurance.

●Scheduled conference rooms if available to staff using Microsoft Outlook.

●Create, prepare, and modify documents including correspondence, reports, drafts, memos and emails.

●Made necessary adjustments to critical assignments that arise with minimum notice.

●Monitoring and organization communication plans and strategies for uniformity in messages, including templates, tag lines, and logo usage.

Education:

Sanz School (Medical Administration), Washington, DC 2004 - 2005

University of the District of Columbia 2003

GED

AWARDS & ACCOMPLISHMENTS - Client Kudos, Holland & Knight

Dare to Inspire Recognition Award, Holland & Knight

"Work Friendly Award" – Nominated

PROFESSIONAL REFERENCES

Tiara Townsend – VA Presale Paralegal (BWW Law Group)

Co – Worker

Phone: 202-***-****

Aaron Belcher – Office Manager (BWW Law Group)

Co – Worker

Phone: 301-***-****

Laurice Kemp - Receptionist (BWW Law Group)

Co – Worker

Phone: 202-***-****

Debra Payton- Senior Secretary (Holland & Knight)

Former Co- Worker

Phone: 202-***-****

PERSONAL REFERENCES

Cassandra Grant

Friend of 25 years

Phone: 301-***-****

Ronesha Wanzor

Friend of 16 years

Phone: 202-***-****

Alicia Robinson

Friend of 14 years

Phone: 202-***-****

Cortez Winston

Friend of 8 years

Phone: 571-***-****



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