NASIR U DDIN
*** * **** * *** D R., H OUSTON T X 7 7073
PHONE 7-13-384-****
E-MAIL: N ac2e1y@r.postjobfree.com
OBJECTIVE
SKILLS
EXPERIENCE
[0 7/2012 -
CURRENT]
June 2 008/2012
[02/1989-01/1993
OPERATIONAL M ANAGER/ O FFICE M ANAGER/ D ISPATCHER:
A p osition t hat a llows m e t o p erform r esults-driven o perations a nd m anagement i n a professional e nvironment w ith a n e mphasis o n c lient s atisfaction a nd c ommitment t o h igh-quality service.
● Windows N T/XP/2000, M S W ord, M S E xcel, M S P ower P oint
● Limosyst, A leph S ystem, P aragon, L MS S ystem, O dyssey S ystem
● Excellent c ommunication s kills
● Excellent T ime M anagement.
● Excellent p roblem s olving a nd i nterpersonal s kills
● Professional a ttitude t o d evelops s trategy a nd e xecutes t actics w ith a t eam a pproach. AVANTI T RANSPORTATION
● Managing t he e ntire o perations s hift w ith a 1 00% c ustomer s atisfaction a nd h ighest j ob completion r ate, r esulting i n s ignificant p rofit i ncrease.
● Priority w ise j obs s cheduling a nd a ssigning t o a ppropriate d rivers
● Managing r egular p ickups f or a irport j obs a ccording t o f light i nformation.
● Directing d rivers i n o rder t o h elp t hem g o t hrough t he s hortest p ossible a nd s afest r oute.
● Operating L imousine I nformation S ystems l ike L MS a nd O dyssey .
● Training n ew d ispatchers
● H andling d aily c ash f low .
D ispatching l imousine a nd B uses j obs s pecializing i n v arious o ccasions s uch t
CTI T ransportation: ( Senior D ispatcher)
● Managing t he e ntire o perations s hift w ith a 1 00% c ustomer s atisfaction a nd h ighest j ob completion r ate, r esulting i n s ignificant p rofit i ncrease.
● Priority w ise j obs s cheduling a nd a ssigning t o a ppropriate d rivers
● Managing r egular p ickups f or a irport j obs a ccording t o f light i nformation.
● Directing d rivers i n o rder t o h elp t hem g o t hrough t he s hortest p ossible a nd s afest r oute.
● Operating L imousine I nformation S ystems l ike L MS a nd O dyssey .
● Training n ew d ispatchers
● H andling d aily c ash f low .
C LS/Empire W orldwide T ransportation. N YC, N Y ( Shift M anager)
● Contributing i n k ey a reas o f o ffice m anagement f rom e xternal t o i nternal j obs.
● Dispatching j obs a nd M anaging c alls i n a t imely a nd e fficient m anner. w ith c omplete customer C are.
● Creating n ew a ccounts t hrough e xcellent c ustomer r elationship m anagement a nd i ncreasing the n umber o f c lient c ontacts.
● Obtaining m aps a nd r outes t o g uide d rivers. EDUCATION
[1988]
REFERENCE
Henry's L imousine, L ong I sland C ity, N Y ( Office M anager)
● Performing m ulti t ask d uties i n a b usy o ffice e nvironment w hile s upervising a g roup o f dispatchers.
● Administrating S pecial C lient S ervices t hrough m eetings a nd c onferences
● Assisting e xecutive p rofessionals l ike C EO a nd P resident o f t he C ompany.
● Training n ew d ispatchers b y u sing s oftware l ike L imosyst, A leph S ystem, a nd P aragon. Intaboro A cers, O zone P ark, N Y ( D ispatcher / Driver)
● Working m ainly i n t he T ri-States a rea a s w ell a s U pstate N Y, b y h aving g ood k nowledge of r outes, a nd c ompany's r ules a nd r egulations.
● Dealing c ustomer w ith e xtremely c ourtesy a nd c are. Government C ollege, Rawalpindi, P akistan.
Associate D egree i n B usiness M anagement
References w ill b e p rovided u pon r equest.