Colleen Barry
Stony Point, NY 10980 US
Phone: +1-845-***-****
ac2dsa@r.postjobfree.com
OBJECTIVE
Dedicated, friendly and hardworking professional with excellent communication and interpersonal skills; creates and maintains professional relationships and works effectively with individuals at all levels and with a team. Strong organizational skills and detail oriented. Adheres to deadlines. Computer: Microsoft Word, Excel, Access, Outlook, PowerPoint; Data Navigator and Fiserv
EMPLOYMENT HISTORY
Executive Assistant
THRIVENT FINANCIAL
January, 2017 Present (9 months)
Position Roles/Responsibilities: Handles incoming calls to the financial representative and responds to requests for information. Performs routine administrative duties such as maintaining office supplies and processing mail. Prepares or coordinates the preparation of routine correspondence, reports, and special projects
Supports projects, administration of various programs and processing functions as needed. Drive client/member facing activity in the practice by scheduling meetings with clients/members. Update the contact management system with client/member contact and preference information. Assist the FR in the preparation and follow up for the client/member meetings. Tracks practice expenses and oversees the practice bill paying. Provides back up support on tasks, run existing and new life illustrations and creates monthly call lists. Participate in the business planning process and client service model. Computer Programs: FieldNet, Salesforce, TIA an Forefield
Branch Office Administrator
EDWARD JONES
April, 2014 December, 2015 (1 year 8 months)
Answer Incoming calls, manage walk-Ins and phone calls from home office, set/confirm appointments, sort and respond to incoming mail, manage service requests, wires, faxes and emails
Process trade confirmations, maintain branch-office record keeping through scanning and filing, order supplies, and marketing literature, process branch expenses and maintain work space and office equipment, process estate processing, cash instruments, securities, mutual fund, transfers, account opening/closing, process insurance/pension applications and work with product partners, retirement and trade administrative processing
Enter all daily tasks in notes, calendar and activities
Prepare appointments, monitor calendar, update portfolios, prepare hypos/calc, enter information into the financial assessment and solutions tool, prepare cost basis for client or tax preparer, integrate relationship manager into standard operating procedures, answer client administrative questions about statements, provide market information or quotes to clients as requested and allowed and respond to other client inquiries on administrative questions and refer all other inquires to the Financial Advisor
Manage the administrative aspects of a proactive contact management strategy through acceleration, process marketing mailings with word power letters and newsletters, make follow up calls on mailings, promote allowable savings, spending and borrowing solutions, promote account services such as account link, e-delivery, etc., plan and handle logistics for seminars and assist with key referral marketing (accountants, attorneys, solicitors
Online training, system enhancements, review firm information, support regional activities and complete annual review of compliance manual.
Member Service Representative
NORTH ROCKLAND EDUCATIONAL FEDERAL CREDIT UNION
June, 2009 November, 2014 (5 years 5 months)
Handle member communication to access their financial needs, provide product and service recommendations as well as
guidance of the membership process
Advise members of all services such as loans, visa credit cards, debit & ATM cards and certificate of deposits
Process and maintain daily electronic files for credit and debits to accounts
Maintain and coordinate all aspects of debit/ATM cards including chargebacks
Download and process electronic wires and post to checking account the credit and debits
Assist loan officer with loan process; check applications, generate credit reports, ensure complete and accurate loan
document submission
Check the monthly bank reconciliation; Create and manage databases created in Access
Manage and process daily teller operations such as withdrawals, deposits and transfers
Maintain and coordinate all facets of office management; order and process checks, maintenance of office supplies,
opening & closing procedures, generate & verify end of day general ledger and audit reports.
Clearance Officer
STAR TITLE AGENCY
January, 2006 January, 2007 (1 year)
Requested clearance from prior title companies and the holder of open liens to facilitate the clearance process
Coordinated with counsel, purchaser/borrowers and owners/sellers to obtain necessary information and documentation
to clear title exceptions.
Legal Secretary
KANTROWITZ, GOLDHAMER & GRAIFMAN
January, 2005 January, 2006 (1 year)
Prepared real estate document's such as deeds, closing packets, tax forms and filing paperwork
Prepared Living Wills, Health Care Proxies and Power of Attorney forms
Prepared Agreement's and Exhibit's, Summons, Complaints, Affidavits, Motions and Net worth Statements
Scheduled appointments, phone coverage and e-mail communication.
Legal Secretary
WARREN P. KOSSIN, ESQ.
January, 2003 January, 2004 (1 year)
Prepared real estate closing packets, contracts and other legal documents; Interfaced with all professionals
Scheduled appointments and ensuring timely communication to meet deadlines and ensure client satisfaction
Managed attorney's schedule and handled document management and phone coverage.
Legal Secretary
ERIC OLE THORSEN, ESQ.
January, 1997 January, 2000 (2 years 12 months)
EDUCATION
Dominican College
Bachelors, Business Management
January, 2010 December, 2015
Degree date: 2015
Rockland Community College
Business Office Technology, Business
September, 1989 December, 1992
Degree date: 1992
2015-2016: Computer Support Courses; Microsoft Access, Microsoft Excel, Visual Basic, Microsoft Word, & Networking Systems Design