Customer Service
Resume:
Christina Hall
ac2dq2@r.postjobfree.com
Career Highlights
Various knowledge and expertise in marketing, data entry, customer service, communications, sales, business, consultant, coordinator, research associate, social media, associate producer, EVP development, casting associate, scouting locations, vacation adviser, retention, inbound/outbound calls, evaluating comps, reservations, casino marketing, front desk, penthouse, skyloft ambassador, limo steward, cashier, VIP ticketing, airport, VIP lounge, host lounge and VIP concierge duties while assisting high profile casino guests and celebrities’ alike. Professional Objectives
My objective is to find a full time rewarding, passionate, fun career profession. Professional; open minded, outgoing, self-determined, with the ability to learn fast, multi- task, prioritize, meet deadlines, expedite problems into resolutions, excellent communicator, diligent follow up, thoroughness and team player.
Specialized Training
Protocol & Etiquette, Forbes Five Star Mobile Training Work Experience
May 2016 – May 2017
Sutherland Global Services
8725 W. Sahara Ave.
Las Vegas, NV 89117
Consultant:
Assisting w/ DIRECTV, U-Verse & wireless, billing, promotions, cancellations
January 2015 – October 2015
Precision Opinion
101 Convention Center Dr. P125
Las Vegas, NV 89109
Research Associate:
Conducting poll's of people’s opinions toward public affairs and current events. OMAS 2015 Medicaid survey and natural immunization survey study.
September 2014 – December 2014
Caption Call
150 North Stephanie Street
Henderson, NV 89074
Communications Specialist
Assisting clients to communicate with one another through voice recognition displayed on caption call telephone for the hearing impaired. Software: Dragon
July 2014 – September 2014
Hilton Grand Vacations
5555 West Badura Ave. Suite 140
Las Vegas, NV 89118
Outbound Vacation Advisor:
Calling Hilton honors members, past stay guests
offering discounted promotional vacation packages. Quota based May 2014 – July 2014
Mr. Tradeshow Communications
1675 East Desert Inn Rd.
Las Vegas, NV 89169
Account Executive:
Calling companies and businesses selling ads for exhibit city news and lifestyles trade show magazines. Job requires office / field work. Software: ACT
May 2014 – May 2014
KNOX Installation-Dismantling and Services
2628 East Loan Mountain Road
North Las Vegas, NV 89081
Marketing Assistant:
Research upcoming tradeshows, contacting exhibitors in Offering installation, and dismantling services. Assist between company and client. Commission only
2010 – 2016 Part-time / Volunteer
Strong Image Films
4380 Alphonse Drive
Las Vegas, NV 89122
EVP Business Development:
Social media, marketing, Facebook, LinkedIn, Google+, twitter, Blogs, raising capital, produce movies, casting associate, Type documents, filing, scouting locations, ETC... 2010 – 2016 Part-time / Volunteer
The Glass Circle Entertainment, LLC
4380 Alphonse Drive
Las Vegas, NV 89122
Associate Producer:
Social media, marketing, Facebook, LinkedIn, Google+, twitter, Blogs, raising capital, produce movies, casting associate, Type documents, filing, scouting locations, ETC... December 2000 - July 2013
MGM Resorts International
3799 Las Vegas Blvd. South
Las Vegas, NV 89109
VIP Concierge / Host Lounge:
Check-in / out guests, evaluate comps, coordinate itinerary, reservations, sales, telephone, customer service, prepare reports limo arrivals, limo steward, assist hosts, host lounge, VIP concierge assisting high profile casino guests and celebrities’ alike. Software: windows XP, Microsoft office, word, excel PowerPoint, outlook, stratus, opera, LMS, CRM, odyssey, Hotsos, VIPR, go concierge, and players club. May 2009 - December 2011
Avon - part time
661 North Stephanie Street
Henderson, NV 89014
Independent Beauty Consultant:
Customer Service, sales, selling beauty products and building clientele.
May 2004 – August 2004
Camel - part time
Las Vegas, NV Area
Spokes Model:
Visiting various nightclubs in the Las Vegas area
Offering camel samples and seeking new clientele.
May 1997 – November 2000
Sunset Station
1301 West Sunset Road
Henderson, NV 89014
Change Attendant:
Customer service, money handling, jackpot hand pays, change, keeping assigned area clean, making
contact to various departments for guest assist.
April 1995 – May 1997
Al Phillips
2700 North Green Valley Pkwy.
Henderson, NV 89014
Car Hop:
Customer service, cashier, telephone, taking in
and distributing customers items, tagging, steaming clothes August 1993 – November 1995
Nevada Bob’s
Las Vegas, NV 89121
Cashier:
Customer Service, cashier, telephone, stocking
counter and retail floor, steaming clothes,
Assist with floor displays and keeping retail floor clean. Educational Knowledge
June 1993
High School Diploma
Chaparral High School 3850
Annie Oakley Drive Las Vegas,
NV 89122
1999 – 2000
Career Exploration / Awareness Skills
Community College of Southern Nevada
700 College Drive
Henderson, Nevada 89002
February 2005 – June 2009
Bachelor of Science in Human Services Management
University of Phoenix
7777 Eastgate Road
Henderson, NV 89011
2010 – 2010
Feature Film Producer Diploma
Hollywood Film Institute
Los Angeles, CA 90048
Skills
Windows 7,8 & 10/XP, Microsoft Word, Excel, PowerPoint, Outlook, NCJIS, Stratus, Opera, LMS, CRM, Odyssey, Hotsos, VIPR, Go Concierge, Players Club, Dragon, ACT, CAP, RIO, Telegence, Clarify, OMS Organizations
Member of Elite Vegas.com
Volunteer Experience
Internship for Nevada Parole and Probation
Accomplishments
Rebekah Scholarship and Bachelor of Science in Human Services Management degree
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