Aravind Saravanan

***** ***** ***** *****, ******, Colorado, 80831

719-***-**** ac2do8@r.postjobfree.com

Objective

Resourceful Technical Business Analyst skilled in streamlining operations and

maintaining schedules to ensure maximum customer satisfaction and business

revenue. Expertise in coordinating diverse teams and resources to complete

objectives. Organized and detail oriented with proactive and hard-working nature.

I also have over two years of experience supporting business solutions and

analyzing business applications. Aiming to utilize my strong prioritization skills and

analytical ability to achieve the goals of the team.

Skills

Excellent knowledge within Microsoft suite.

Intermediate Python knowledge.

Basic SQL Querying.

Active Directory Administration.

SCCM.

Cisco Call Manager

Windows Server 2008/2012.

Project Management.

Experience

I.T. System and Application Specialist at Douglas County 2017-Present

Responsible for county wide windows 10 upgrade

Implemented a few business optimization projects that improved efficiency and reduced overall expenses

Coordinated with multiple teams to create new group policies and OU’s

Coordinated multiple deadline oriented upgrades for high profile departments

Organized vendor meetings to comply with county application standards

Responsible for keeping track of entire I.T stock and placing orders when necessary

Troubleshooting Nitro, Posse, Arc GIS, and Compass Pilot, applications to assist with county-wide workflow issues.

I.T. Desktop and Application Analyst at Centura Health 2015-2017

Responsible for providing PC and printer hardware, operating system, software applications, and peripherals support for a national health care company.

Responsible for monitoring, tracking, updating, routing and closing incidents, requests, and projects at an entity level.

Helped implement EPIC hardware throughout 3 hospitals

Led hardware upgrade project across 3 hospitals to meet EMR standards

Experience supporting McAfee Endpoint and Bitlocker Encryption software

Experience using Enterprise remote-control software

Experience with Windows 7, Windows 10, MS Outlook/Exchange, MS Office 2013 and 2016, Office 365, and Microsoft Skype for Business

Experience supporting end user collaboration tools

Experience maintaining and update PC asset information

Intern at Whimbrel LLC 2013-2014

Responsible for setting up shop infrastructure, included imaging PC’s, setting up printers on print server and finding suitable anti-virus software for our clients

Education

High School Diploma 3.75 GPA 2010

Pursuing Bachelor’s Degree in Computer Science & Information Technology

-Western Governors University

Certifications

Microsoft Technology Associate (MTA) – Networking In Progress

Comp TIA Security Plus In Progress

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