Post Job Free

Resume

Sign in

Customer Service Sales

Location:
North Wales, PA, 19454
Salary:
n/a
Posted:
September 19, 2017

Contact this candidate

Resume:

MEGHA SHAH, R.Ph.

*** ******* ****, * * Box ***, Colmar, PA 18915

Cell no. 215-***-**** Email - ac2dhe@r.postjobfree.com

SUMMARY OF QUALIFICATIONS

Goal-oriented and dedicated Pharmacist with proven record of accuracy, strong leadership capabilities, and exceptional customer service skills; experience supervising staff, maximizing operational efficiency, and leading teams to surpass sales goals.

•Enforces compliance with government and internal standards, as well as third-party contractual regulations.

•Adapts to and excels in any role, working collaboratively with co-workers, management, and customers.

•Excellent oral and written communication skills with strong work ethics and attention to detail.

•Technical proficiency includes automated filling machines, blister packaging, ScriptPro tablet filling machine, MS office, Word, Excel, and power point.

PROFESSIONAL EXPERIENCE

Riteaid Pharmacy,Pheonixville,PA Staff Pharmacist. Feb 2015- current

Effectively process, dispense or assist in the dispensing of medications to adequately satisfy the needs of our customers.

Assist the pharmacy manager in scheduling technicians according to workflow needs.

Read and understand the Riteaid pharmacy policies and procedures to assure the day-to-day processing of prescription orders is done accurately and efficiently.

Perform and attend meetings with Riteaid supervisors and managers.

Provide training for new technicians and pharmacists as needed.

Execute day to day operation in the pharmacy as pertain to workflow and production quotas and deadline.

Perform 3rd party billing to individual insurance plans-Medicaid, Medicare, and hospice, Perform prior authorization request and answer questions about 3rd party billing to responsible parties to adhering to HIPPA guidelines.

Ensure pharmacy is in compliance with federal, state and local rules and regulations.

Promote customer service relations and assist the staff in responding and resolving any issues, including medication clarifications.

Review and discuss and claim DUR, medication therapy management (MTM), CMR and Outcomes.

Develop a good working relationship with pharmacist and technicians to foster a team approach.

ExcellRx-Enclara Hospice Pharmacia

Pharmacist, Philadelphia, PA 19106 Nov 2014-Feb 2015

Communicate and interact with Drs, and hospice nurses via telephone for drug-drug interactions, drug-allergy interactions and drug-disease interactions.

Execute day-to-day Pharmacy operation as pertain to workflow, production and deadlines.

Check the prescription orders from nursing home, hospice, and long term care facility, review narcotic reconciliations, dispense and verify medication in compliance with state and federal regulations.

Ensure that pharmacy is in compliance with local, federal and state rules and regulations regarding practice of pharmacy.

Wal-Mart Pharmacy, East Greenville, PA 18041 April 2010-Oct 2014

Pharmacy Manager

•Orient, train, coach and mentor pharmacy associates. Provide a performance review and evaluation to subordinate pharmacy staff semiannually.

•Manage high-volume pharmacy that processed as many as 300 prescriptions daily; dispense, fill, and verify orders and handle issues regarding drug utilization reviews (DUR), third parties, and prescriptions.

•Communicate and interact with physicians, dentists, nurses and others in health related fields to better serve customer.

•Pull outdated, damaged, and recalled merchandise and prepare for Genco return.

•Retrieve and file prescriptions in the appropriate files (including CIIs).

•Maintain perpetual inventory of Schedule II drugs and assist in proper ordering, handling, receiving, documentation, and storage of all controlled and non controlled substances.

•Exceed targeted sales quotas by providing excellent customer service and patient consultation.

•Oversaw Pharmacy sales, profit and overall business. Conduct conference calls with supervisor and associate scheduling with store manager.

•Ensure compliance with all company procedure and federal and state laws, rules and regulations. Comply to all security / Loss Prevention procedures including setting alarm and secure safe.

•Report dispensing and HIPAA incidents in SCRT. Notify and report completion to the supervisor.

CVS Pharmacy, Ann arbor, Michigan Jan 2007-March 2010

Pharmacist

•Managed high-volume pharmacy that processed as many as 500 prescriptions daily; dispensed, filled, and verified orders and handled issues regarding drug utilization reviews (DUR), third parties, and prescriptions.

•Oversaw production staff, ensuring proper data entry, accuracy, workflow, and adherence to dispensing procedure.

•Communicated with physicians, dentists, nurses and others in health related fields to better serve customer. Serviced and satisfied the customers as health care needs in and out of pharmacy area.

•Exceeded targeted sales quotas by providing excellent customer service and patient consultation.

•Ensured compliance with all company procedure and federal and state laws, rules and regulations.

Sam’s Club Pharmacy, Secaucus, New Jersey 01/2006-06/2006

Pharmacy Technician

•Processed prescriptions, dispensing, filling, and labeling pharmaceuticals; kept stock levels as required.

•Supplied information on products such as durable medical equipment and home health care supplies; assisted customers during prescription pick up and drop-off.

Alembic Pharmaceuticals Ltd., Baroda, India 2002-2005

Research Associate

•Developed new tablet and capsule formulas, combining primary ingredients with various components and conducting tests to measure factors including disintegration time, hardness, and weight.

•Performed liquid manufacturing, dissolving medications into soluble liquids, adding flavors to make mixture palatable, and blending binding agents; confirmed stability through pH and temperature tests.

•Operated HPLC, UV/IR, and GC equipment, tablet compression and tablet coating devices, fluid bed dryers, double cone blenders, and blister packing machinery.

EDUCATION AND LICENSURE

Master of science in Pharmacy (Medicinal Chemistry) Maharaja Sayajirao University, Baroda, India 2002

Master’s project: Synthesis of some selective COX-2 Inhibitors

Bachelor of Science in Pharmacy, Maharaja Sayajirao University, Baroda, India 2000

Certified Immunization Pharmacist. CPR and BLS trained Pharmacist.

Registered Pharmacist : State of Pennsylvania, New Jersey and Michigan

No sponsorship required. U.S. Citizen.

AFFILIATIONS

American Pharmaceutical Association



Contact this candidate