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Program/ Project Manager

Location:
West Hempstead, NY
Posted:
September 20, 2017

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Resume:

Rashid Khan Business Development & Project Management Executive

MS Eng, MBA, PMP

West Hempstead, NY 11552

ac2d4u@r.postjobfree.com

516-***-****

Accomplished, goal-driven Business Development and Project Management Executive with 20+ years of experience within the telecommunications and VoIP communications industry. Compelling leader skilled in successfully managing sales across multiple territories, directing department operations, training sales representatives, and organizing operations logistics. Collaborative communicator continually focused on building robust partnerships with a strong track record in developing and implementing solutions to multi-faceted challenges and turnaround situations. Areas of Expertise include:

Sales Strategy Planning

Key Account Management

P&L Management

New Business Development

Relationship Building

Project Management

Sales Initiative and & Marketing

Procurement Management

Crisis and Risk Management

Staff Training & Leadership

Client Relationship Management

Resource and Cost Planning

Problem Resolution

Schedule Development

Quality Assurance and Testing

Experience & Notable Contributions

FIBRENET INTERNATIONAL, LLC. West Hempstead, NY 2004 to Present

A supplier of wholesale, small business and enterprise VoIP Termination services.

Program Manager – Carrier Sales, Operations and Projects

Steered the development of all sales, product development and marketing efforts for the consumer, business and channel divisions. Mentored and developed sales teams focusing on developing key skills needed to address client concerns and consistently close deals. Leveraged relationships with potential business partners by analyzing project requirements and developing innovative solutions. Directed all marketing activities aimed at attracting and retaining a strategically planned sector of the company’s target audience.

Key Accomplishments:

Successfully negotiated and secured contracts with local and international PTT's and tier 1 and tier 2 carriers.

Spearheaded mobile projects in the UK, Germany, Spain, Sweden, Italy and Eastern Europe.

Played a key role in the constant growth of the startup company by developing management aspects of the company including developing the overall sales strategy and training programs.

Coordinated the oversight of the sales department using a specific set of proven sales and team management methodologies to ensure continuous improvement in sales performance.

Managed special projects as needed to build key business operations and provide support to staff and clients.

All projected completed on time and within budget.

Directed the development of Strategic Plans and implemented successfully.

VITCOM, LLC. / COLOTEL, LLC. New York, NY 2000 to 2004

A voice termination product provider for licensed carriers, VoIP carriers and application developers.

Program & project manager – Carrier Sales, Operations and Projects

Accountable for leading market sales operations development, operational processes, and project management efforts. Established relationships with industry leading vendors like Cisco, Clarent, Neura, Lucent, NACT, VPS, VOS and Fibernet to improve the company’s market share and revenue. Provided leadership to local and international sales teams. Directed the development of new business divisions including hiring and training new teams.

Key Accomplishments:

Successfully established and managed international offices in Bangladesh and Pakistan to expand the company’s market share around the world, and enable local staff to provide better account management services.

Closed numerous deals with large international telecom companies like BT (British Telecom), PTCL (Pakistan) and BTTB (Bangladesh).

Led the development of retail division in New York, Florida and California as well as the establishment of collocation facilities in Los Angeles and New York City.

Directed and implemented Sales plan. All Sales targets achieved successfully.

FIBERNET COMMUNICATIONS Maryland 1996 to 1999

A leading provider of communications infrastructure and services with annual revenue ratings of up to $11 million.

International Business Operations Manager

Oversaw the planning and completion of projects aimed at serving clients around the world. Managed international teams to setup service infrastructure and acquire new business opportunities in multiple regions. Improved operational efficiency by redesigning the company’s operations policies. Led the development of sales organization structures including recruiting and training an international sales team.

Key Accomplishments:

Implemented new policies that improved team operations by implementing proven team and sales management strategies, and improving the quality of support provided to staff and clients.

Coordinated sales and marketing strategy development designed for each specific region including tailoring campaigns to the preferences of customers based on their locations and market research.

Led the negotiations of multiple high profile deals with leading clients focusing on obtaining favorable conditions while providing exceptional value to clients.

Utilized expertise in multiple sales and relationship management areas to develop a global network of business partners, establish the company as a leading communications resource, and secure a stronger customer base for the company.

Successfully implemented Procurement plan.

Installed Carrier Category VOIP switches.

AT&T Commercial Markets (Greater NY Branch) Melville, NY 1993 to 1996

A fully integrated solutions provider of communications infrastructure with annual revenue of up to $146 billion.

International Accounts Team Manager

Managed large territory and a multi-faceted team of 10 account executives and consultants handling international services, long distance, private lines, cell phones, mobile services, internet and web hosting. Analyzed international markets to determine termination rates per carrier and identified key opportunities and target audiences to drive sales results. Implemented effective strategies for efficiently managing the sales process.

Key Accomplishments:

Awarded Manager of the Month and Sales person of the month for leading sales teams and maintaining 500% average in monthly quota.

Led team in generating annual revenue of $14 million; retaining consulting accounts worth over $10 million.

Education & Training

Bachelor of Sales

AT&T UNIVERSITY OF SALES EXCELLENCE Cincinnati, Ohio

Master of Science in Engineering, Concentration in Computer Integrated Manufacturing

Worked on Project Robotics Arms in FMS and Activity Based Costing System

UNIVERSITY OF SURREY Guilford, United Kingdom

Master of Business Administration, Concentration in Strategic Management and Finance

MAASTRICHT SCHOOL OF MANAGEMENT Maastricht, Netherlands

Bachelor of Science in Mechanical Engineering

PAKISTAN MARINE ACADEMY & LIVERPOOL UNIVERSITY Liverpool, England

Project Management Professional (PMP)® Certification, Project Management Institute, 2015



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