Danielle Moore

**** ****** ******* **

Charlotte NC, 28216

cell:980-***-****

home:704-***-****

ac2cud@r.postjobfree.com

Summary:

Well experienced in the customer service field, with the ability to maintain customer orders in a steady paced environment. Excellent communication skills, money management, and computer literacy and also organization and managing files skills. Well capable of satisfying customers with respect and honesty.

Experience:

Zaxby’s

03/27/2017- Current

Customer Services

Prep food products

Set up drive thru and lobby

Prepare plates

Optum Concord NC, 28027

07/25/2016/02/08/2017

Handled inbound & Outbound calls

Submitted insurance enrollments

Madrona Specialty Foods Charlotte NC,28216

07/18/2016- 07/22/2016

Packed and sorted crackers

Cleaned

Express Professionals- Anita Good Design Charlotte NC, 28272

06/28/16-07/05/16

Created Packages

Sorted projects and materials

Packed boxes

Bic- Kelly Services Charlotte NC, 28216

04/2016-06/2016

Packer/ Master Packer on machinery

Dropper of pens & pencils

Convergys- Adecco Charlotte NC, 28262

09/01/2015- 03/10/2016

Handle inbound and outbound calls

handle account information

Handle purchases

Navigation assistance.

J Crew/Adecco Charlotte NC, 28206

04/14/2015- 04/20/2015

Sorted Clothing /Shoes/Accessories

Tallied- Give subtotals

Stocked/Boxed Materials

Set up Tables

Avon Customer Service Representative

Employer: Valerie Johnson Charlotte NC, 28215

05/2013- 02/10/14

Unit Leader

Maintained product knowledge

Handled inbound and outbound calls and emails

Collected and delivered customers orders in a timely manner

Skilled in solving customer problems, while exceeding customer service satisfaction

Data Entry

Volunteer Customer Service

Employer: Faith Soldiers Word Ministries Charlotte NC, 28215

06/2010-11/2011

Obtained one and a half years of experience

Trained new volunteers

Assisted customers with all sales needs

Data entry and filing

Performed order placement

Education:

Garinger High School Diploma Charlotte, NC

Central Piedmont Community College Charlotte, NC

Associate in Arts

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