DEEPAK KUMAR LAKRA

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Personal Details:

Name: DEEPAK KUMAR LAKRA

D.O.B: 23-OCT-75

Religion: ROMAN CATHOLIC

Nationality: INDIAN

Marital Status: Married

Address: 175B, Acharya Jagdish Chandra Bose Road; City – KOLKATA >> WEST BENGAL >> INDIA PIN. Code: 700014

Mobile: +91-912******* Home: +91-798*******

E-mail: ac2ce9@r.postjobfree.com; ac2ce9@r.postjobfree.com Driving License: N/A

PASSPORT No: P8455273 >> DATE of ISSUE: 3rd March 2017 >> DATE of EXPIRE: 2nd March 2027 Profile:

An Experienced Health and Safety Specialist, with strong organisational skills that developed over past 6 years in Catering Industry I have accustomed to work under demanding pressure and hard environments with limited resource. Extremely determined, confident, self-disciplined and fully competent to contribute and lead in team situations. A Skilled Auditor to cover CCPs (Critical Control Points) in the FOOD Flow Phase and a certified Trainer in terms of SERV- SAFE Manager’s Certification Course. Well acquainted with Environment Management System (EMS) that focuses on the General requirements of OSHA 14001:2004 CLAUSE 4 at the Work Place on terms of Health and Safety of the Workers and Environment both. In addition to that requirements of ISO 22000 i.e. FOOD Safety MANAGEMENT SYSTEM (FSMS) is an additional expertise that helps to prevent the RTE (Ready to Eat) Food, RAW Food, Precooked Food etc. from all possible sources of Contamination throughout the Production Phase. Employment History:

DEC ’15 – FEB ’17 working for an E- RETAIL Company (BIG BASKET Online Grocery Concept) as a SHIFT CONTROLLER: As the SHIFT CONTROLLER, following duties were carried out by me:

To Follow up & Check for the PENDING CUSTOMER COMPLAINTS.

Overall monitoring of the Quality of Supplies received by the Store Staff and tracking of the Goods those are close to their estimated Expiry dates.

To Manage the Warehouse IAW the Company’s SOP’s.

To Guide, Direct, Develop and Motivate subordinates to optimize productivity and enhance performance.

To drafting of MIS report and updating of Retail Assortments time to time with the Online requirement.

To maintain the Inventory Stock through conducting CYCLE COUNT on daily basis. NOV’14 – JUNE’15 – working as QUALITY Supervisor with NSPA (NATO Supporting Agency) for OQAB CAMP (KABUL): As the QHSE Supervisor, following duties were carried out by me:

To manage the operation in such a manner that will deliver Optimum Quality, Performance and Cost Effectiveness.

Overall monitoring of the Quality of Supplies received by the Store Staff and tracking of the Goods those are close to their estimated Expiry dates.

To Work with the Facilities O&M Lead, liaising with Iraq Energy City (IEC) Landlord where appropriate, to manage expectations business continuity, workplace management and interfaces with other on-site (technical) facilities.

To Manage the Warehouse IAW the Company’s SOP’s and to give First Priority to the Customers.

To suggest best practice where appropriate and drive changes when identified.

And above all to promote the TEAM Objective by exceeding the Expectations of Internal and External Customers. DEEPAK KUMAR LAKRA

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Employment History:

APRIL’14 – JULY’14 – F&B Supervisor with ABELA AND CO. (UAE-Dubai): As the F&B Supervisor, following duties were carried out by me:

Assist in managing the Location’s Operations and ensure that guidelines are adhered to as required.

To work accordingly with F&B Manager as well as the Senior Managers in managing the Service Team and ensure that the highest standard of service is delivered.

To Facilitate System transactions and control voiding system, Opening and Cash Out procedures.

To Monitor Head Waiter and Service Crew time to time and track MENU Items and their Garnishing.

Monitor Stock levels at the locations maintaining Optimum Stock levels especially before arrival of Festive Seasons.

Implement and maintain HYGIENE standards and monitor regularly quality checks for the location.

Plan and prepare Employee Work schedules, Timesheets, Incident and Accident Reports and other monthly reports as required being the assigned Location-in-charge.

Handle all Customer Queries / Comments to ensure Customer Satisfaction and notify such concerns to his immediate Superiors if necessary.

To Guide, Direct, Develop and Motivate subordinates to optimize productivity and enhance performance. OCT ’2010 – OCT ‘2013 - QHSE Auditor with SUPREME FOOD SERVICE in QHSE LOGCAP Team (AFGHANISTAN): As the QHSE AUDITOR, I was responsible for Training STAFF on FOOD SAFETY and HEALTH SAFETY Topics, to supervise the HACCP system in our DINING, KITCHEN and STORAGE Facility, to ascertain the Issues and report them to Our QA Managers in time. Accompanying External Auditors from different Departments in terms of any Surprise Inspections or Surveys carried out by Clients. There were 165 Staffs working in our Facility. I deputised the Shift in the absence of Our UNIT Manager / Chef Manager. Following duties were carried out by me as a Quality Assurance Auditor:

To manage the operation in such a manner that will deliver Optimum Quality, Performance and Cost Effectiveness.

Overall monitoring of the Quality of Supplies received by the Store Staff and tracking of the Goods those are close to their estimated Expiry dates.

To Ensure that Our Customer Service to our Customers internally and externally is Exceptional and beyond Reproach.

To Manage the Warehouse IAW the Company’s SOP’s and to give First Priority to the Customers.

To suggest best practice where appropriate and drive changes when identified.

And above all to promote the TEAM Objective by exceeding the Expectations of Internal and External Customers.

2009 – 2010 - QA Supervisor with SUPREME FOOD SERVICE in QHSE LOGCAP Team (AFGHANISTAN): As the QA Supervisor, I was conducting FOOD Safety AUDITS on Weekly basis. Side by Side I was promoting for Training for STAFF on FOOD SAFETY and HEALTH SAFETY Topics. Checking Production Schedules and Cross checking daily Documentation on various Food Safety Forms.

2008 – 2009 - Hygiene Officer / SANITATION Supervisor with ALMCO GROUP of COMPANY LTD. (IRAQ): As the HYGIENE Officer, I was conducting Checks on Cleaning of the FACILITY. I was Promoting an atmosphere of STANDARD and DISCIPLINE in terms of HYGIENE and FOOD Safety. One of my prime responsibilities was to plan and conduct training for all identified NON – Conformances as a Corrective Actions. Conducted Health & Safety Inspections for the STAFF ACCOMODATION on Weekly Basis and conducted Inspections on Working Site on a BI Weekly basis. 2006 – 2007 – Asst. DINING Manager (ADM) and QA SUPERVISOR with GULF CATERING COMPANY (IRAQ): Started my abroad Career as an ADM and then got promoted to CATERING Supervisor. Here I was responsible for Crosschecking of DEEPAK KUMAR LAKRA

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all the TMDs (Temperature Monitoring Device) and Temperature Records, Defrosting Log and Chemical Storage and Cleaning. Also Checked FAC and PH level of WATER in the FACILITY on Daily Basis. Educational Background:

Passed HIGHER SECONDARY EXAM on 1997

Passed MATRICULATION EXAM on 1995

Certificates:

CIEH UK Level 2 Awarded in Principles of HACCP

FOOD SERVICE PROCTOR Certification (Awarded by SERV- Safe on Jul. 2012)

CERTIFICATION on Safety Training from BSC (Awarded by QHSE Supreme on Apr. 2012)

FOOD SERVICE Protection Manager Certification (Awarded by SERV- Safe on 26th Oct. 2009)

SEAMAN’s CERTIFICATION - APRIL’09 to MAY’09 (Awarded by MERCANTILE ACADEMY)

CERTIFICATE of APPRECIATION for Service at Tigris Cafe (Awarded by KBR on 22nd Dec. 2008)

CERTIFICATE of Completion on FAC & PH Measurement (Awarded by KBR on 21st Sept. 2008)

1 Year COMPUTER Diploma (Awarded by St. XAVIER’s Computer Centre on 4th May 1998) Letters of References:

DYNCORP Reference LETTER (Awarded by Mr. TIMOTHY REYNOLDS on Aug. 2012)

KBR Reference LETTER (Awarded by Miss SABRINA EDWARDS on Dec. 2008) Interest / Hobbies:

Keen Sportsman who enjoys most Sport and watching News Channel.

Can speak Hindi, Nepali and English fluently and very keen to learn more and more languages. GOALS in FUTURE:

To get CERTIFIED as CIEH UK Level 3 of HACCP

To get CERTIFIED as an ISO 22000 LEAD Auditor.

Declaration

I do hereby declare that all the above mentioned Information are true and correct to the best of my Knowledge. Yours Faithfully

DEEPAK KUMAR LAKRA

DATE:

PLACE: KOLKATA INDIA

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