Erica Carroll

**** ****** *****

Wesley Chapel, FL 33545

Email: ac2aex@r.postjobfree.com

Phone: 813-***-****

Objective: To obtain a position with a stable and progressive company and utilize the leadership qualities that provides an opportunity for further advancement.

Technical Overview: Typing 70-80 WPM. Insurance Denials/ Claims, Write offs, HIPPA Laws and Refunds, Patient Records/ Confidential Documents, Microsoft Word, Microsoft Excel, Medical office, Customer Service Skills, Leadership Qualities Organizational / Prioritizing Skills, Care Medics Billing System, PowerPoint and Medical Software. 10 –key adding machine

Data Entry, alpha numeric entry 8,000 to 10,000, Lockbox Experience,8yrs of medical terminology, patient access, administration and clerical 5yrs of medical billing and coding, insurance verification (including Medicaid)

EMPLOYMENT:

Florida Hospital Tampa - Patient Registration June 2010-Present Collected and compiled data/information from patients such as insurance documentation and patient identification information. Efficiently completed registration for all patients correctly and on time with no supervision. Arranged multiple requests and priorities orderly which saved time and met deadlines. Served as a primary source of communication with staff members, employees and patients and resolved menial problems arising from patients and staff, Conducted interviews with patients in order to gather demographic and financial data to complete the registration process perfectly and competently

Salient Medical Center - Intake Data Entry Clerk-Tampa, FL September 2006-June2010 Verified patient eligibility/insurance and resolved any issues. Reviewed medical records to identify diagnoses/procedures. Organized and prioritized all work to ensure that delivery of medications/supplies and nursing visits were on schedule. Contacted patients to discuss their insurance coverage and copayments. Maintained strictest confidentiality; adhered to all HIPAA guidelines/regulations

St. Agnes Hospital Accounts Receivable Clerk - Baltimore, MD Dec 2001- Aug 2006 Utilized computerized accounting software programs (CMS, Excel, Word) to perform duties and responsibilities. Generated accounting statements and reports. Researched cash receipts, coding and posting of receipts. Prepared daily bank deposit. Researched and applies unallocated cash.

Oversaw client trust accounts, accounts receivable write-offs and payment reversals. Developed automated spreadsheets.

Education: Baltimore City Community College September 2004-August 2005

Baltimore City High School Diploma obtained in 2001.