Manager Customer Service

BRANDY WALDREP

**** ********* ****, ********, ** 30548 C: 770-***-**** *********@*****.***

PROFESSIONAL SUMMARY

Accomplished Executive Administrative Assistant/ Office Manager with a successful track record of overseeing day-to-day operations and improving bottom line. SKILLS

Microsoft Office proficiency Business correspondence Organization Inventory oversight

Meeting set-up and support Client Relations/ Customer Service Travel arrangements Staff development

Cost control Accounts payable/receivable

Excellent communication skills Quickbooks

WORK HISTORY

Assistant Office Manager, 06/2015 to 06/2016

JAK Productions, Inc – Atlanta, GA

Oversee daily operations of office staff

Control inventory and order supplies

Reduced office expenditures by implementing inventory control and standardizing ordering procedures Develop procedures and training materials

Compose business correspondence

Coordinate travel arrangements and meeting support Prepared reports as needed

Executive Administrative Assistant / Office Manager, 09/2011 to 06/2015 Abutec Industries, LLC – Gainesville, GA

Anticipate needs of VP of Controls and improve workflow Calendar management of VP and multiple field engineers Coordinate frequent travel arrangements for VP and field engineers Maintain a professional demeanor and office environment Compose internal and external correspondence via email, phone, and fax Create and approve expense reports

Liaison between multiple offices and project managers Handled new office set-up (QuickBooks, filing system, new hires, etc.) Event planning (monthly meetings and yearly recognition celebration) EDUCATION

Associate of Arts: Business Administration, 2015

University of North Georgia - Gainesville, GA

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