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Medical Manager

Atlanta, Georgia, United States
November 12, 2017

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Edricia L.Vaulx-Leonard

**** ********** **. ***** ****, GA 30291

Cell 770-***-****

Aspired for obtaining an ideal position in a medical environment where my commitment to excellence will get utilized, and the ability to advance. Also, I would like the opportunity to demonstrate all of my efforts in enhancing the productivity of the organization.


2009 In Training College, Lowell, IN

CPT (Certified Phlebotomy Technician) / Tuberculosis Certification

2010 Everest Institute, Jonesboro, GA

CMAA (Certified Medical Administrative Assistant)

Achievements and Honors while attending Everest Institute: Class Ambassador, Perfect Attendance, Honors and Presidential List.

2014 Rasmussen College, Online

Associates of Science Health Information Technician

Achievements and Honors while attending Rasmussen College: Honors List, member of AHIMA.


Telephone (multi-line) and reception techniques

Patient billing (electronic, manual)

CMS 1500, UB-92 claim forms

Correspondence, mail processing

Coding: CPT, ICD-9, ICD-10, HCPCS, DRGs

Bookkeeping & collection procedures

Medical Manager 9.20

Medical Terminology

Office 2000: Word, Excel, PowerPoint

Managing EHR

Knowledge of insurance programs:

HMO’s, PPO’s, workers compensation, CHAMPVA, Blue Plans, Medicare, Medicaid, Medi-Medi

Appointment scheduling

Knowledge of OSHA standards

Treatment authorization referrals

CPR- Certified - America Heart Associations

Disability income and disability benefits

Use of PDR (Physician’s desk Reference)

Medical Law & Ethics


Employment History:

March 17 to Northside Hospital Atlanta, GA

Present Financial Counselor- Infusion

Register patients for monthly infusion visits

Verifying patient insurance

Obtaining payments on patients accounts

Responsible for making financial arrangements with patients

Assist patient with applying for financial assistance and copay assistance programs

March 16 to Northside Hospital Atlanta, GA

Present Pre-Registration Insurance Verifications/ P.O.P Team Member

Assisting the patients with pre registering their radiology procedures

Verifying patient insurance, collecting previous and current balances

Responsible for making financial arrangements with patients

Training new employees to carry out daily routines and the collection process

June 15 to Sparlin Healthcare and Physical Medicine Atlanta, GA

March 16 Clinical Manager

Manage clinical, professional, administrative, and clerical staff while overseeing day-to-day operations

Develop and implement policies and directives to business office, front desk, and medical staff

Manage the recruitment, development of, and appraisal of staff

Set and handle communications

Attend department-head meetings to set and monitor budgets, and make purchasing decisions

Track trends and provide a root cause analysis of denials received by payors

Work with payors to resolve claims denied

Sept 13 to Sparlin Healthcare and Physical Medicine Atlanta, GA

June 15 Assistant Front Desk Manager/ Business Office Liaison

Train business office staff in carrying out daily routines

Assisting with the therapy and x-rays of personal injury chiropractic patients

Corresponding with attorneys, automobile insurance companies, and other medical facilities on the care of chiropractic personal injury patients

Jan 11 to Sparlin Healthcare and Physical Medicine Atlanta, GA

Sept 13 Lead MA/CPT/ CMAA/ CA

Perform venipuncture and capillary puncture, collect timed specimen

Initial, date, and record blood specimen tubes, fecal matter, cultures, and urine samples collected

Organize patient charts, filing, copying, scheduling patients appointments, answer multi-lined telephone, collect copayments, verify insurance, aids the physician, and / or physician extender during examination, and/or testing of patients, which may include injections, immunizations, and EGK’s

Performing and observing federal and forensics drug and alcohol testing (urine, hair, blood and breathe test), and DNA testing (buccal and blood, including pregnant women)


TB Certification American Red Cross Association 2009

CPR Certification American Health Association 2012

Urine Drug Screen Collector Training Safety & Health Connections, LLC 2012

HIPAA and OSHA Training Fred Pryor Seminars 2013

Radiology Technical Training Georgia Chiropractic Association 2013

Advisory Board Daymar College Online Allied Program 2013-15

P.O.P. Team Member Northside Hospital 2016

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