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Chief Credit Officer

Dubai, Dubai, United Arab Emirates
November 12, 2017

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Dubai, United Arab Emirates Mobile: 009**-*********


Self-motivated professional Credit Manager & Collections with 20+ years of experience offering strong communication and quick thinking skills. Works effectively on teams, as well as independently, in fast-paced environments. Highlights


Decreased days sales outstanding by creating effective strategies to expand customers’ collections and eliminated risk debt factor. Increased the revenue of the organization by extending credit to good risk assessed customers, and minimized debts by keeping track of existing customers and their credit worthiness. Injected cash by increasing collections to meet cash flow requirements. Experience

AR & Credit Control Manager 10/2014 to Current

Orascom Group. Dubai, United Arab Emirates

• Managing a team of credit controllers and the credit management function, billing and AR collection

• Creation of corporate credit policy and implement it.

• Ensure that policy is in place in accordance with company compliance

• Speed up of collection process and reduce the DSO of the company

• Handling all disputes and communications with customers

• Managing relations with collection agencies, credit reporting agencies and sales department

• Understand the level of credit risk and the amount of payment delinquency the company can tolerate and keep below these levels at all time

• In charge of the hiring process within the department

• Conducting periodic meetings with sales directors to resolve outstanding queries in UAE, Netherlands and France

• Preparation of weekly cash forecasts including customer collections and monthly aging reports

• Approve / Increase credit limit and payment terms for new and existing customers

• Works with all functional groups to establish, maintain and continuously improve risk management capabilities

• Trilingual in Arabic, English and French

• MS Office proficient

• Debt and credit management

• Strong negotiating skills

• Ability to work as part of a team with minimal

supervision and a flexible approach to work

• Structured work approach

• Strong work ethic

• Organized and detail oriented

• Risk management evaluation background

• Commercial awareness

• Ability to plan and organize tasks effectively

• Multi-tasking and deliver job within deadline

• Excellent communication skills

• Liaise with lawyers and legal department to take necessary action for defaulter accounts

• Co-ordinate with clients, all concerned departments on billing issues

• Approve / reject daily sales orders on hold for credit risk check

• Liaise with accounting department to ensure all payments received from customers are posted on time

• Minimize bad debt risk and maximize accounts receivable collection

• Introduce credit application form for customers’ creation and credit limits /payment terms assignment

• Work, liaise and conduct visits to customers across continents (i.e. USA –Canada – Europe, MEA & Africa)

• Interact with customers to obtain additional credit information to support credit lines

• Negotiate re-payment plans, refund to clients

• Develop a positive ongoing working relationship with both new and existing customers to meet objectives Credit and Collection Manager 05/2012 to 09/2014

Federal Foods Dubai, United Arab Emirates

• Managing the credit management function and overseeing the credit control function

• Leading and motivating the credit control team to achieve collections targets

• Implementing and customizing SAP software changes in accordance with credit control department policy

• Implementation and maintenance of a set of comprehensive credit risk policies and procedures

• Closely monitoring receivables and reducing debtor days

• Allocating payments in accordance with customer remittances

• Processing and generating reminder letters and monthly statements

• Conducting periodic meetings with sales directors to resolve outstanding queries

• Preparation of weekly cash forecasts including customer collections

• Daily and month end reporting and account reconciliations

• Investigating and resolving queries relating to nonpayment of invoices

• Working to strict monthly and annually collections targets Head of Accounting Department 07/2009 to 04/2012

Sabis Facilities Management Abu Dhabi, United Arab Emirates

• Managing thirteen accountants and two chief accountants

• Reporting the senior management, going into all daily transactions of the schools, regarding data posting on software, petty cash handling

• Dealing closely with the regional financial controller in preparing budgets, financial statements and reports when needed

• Providing support and guidance to the accounting team as required, making sound decisions regarding accountancy and procurement matters to be presented to the management

• Closing end of year, profit and loss, bank reconciliation and direct contact with local and foreign suppliers Accounting Manager and Head of Credit Control 10/2007 to 06/2009 Al Mutabagani Group Jeddah, Kingdom of Saudi Arabia

• Reporting directly to the president of the group, I was involved in all investments with the kingdom and abroad

• Scope of responsibilities was to managing all investments, following up with banks, with real estate agents and to provide necessary weekly reports about business positions in banks

• Preparing salaries and dealing directly with the banks and other parties

• Maintained confidentiality of bank records and client information.

• Preparing ageing reports, T/O day's analysis and actual VS target

• Conducting meetings with sales team to follow on collection

• Traveling in countries of investments for collection follow up and implementing the policy in place in other subsidiaries. Chief Accountant and Credit Controller 02/1999 to 09/2007 Sarraf limited S.A.R.L Beirut, Lebanon

• Sarraf limited in an FMCG company importer and distributors of alimentary and pharmaceutical goods from Europe and United States of America

• Dealing directly with customers and foreign supplier and preparing monthly payroll

• Fixing sales target for all salesmen of the company, costing all items of the company, and following credit terms for money collection

• Following credit terms for all customers, following up payments and fixing facilities for doubtful clients

• Preparing weekly detailed report and all daily journal vouchers

• Handling the petty cash, and preparing all payments for local suppliers

• Monitoring inventory of stock and preparing new orders based on stock studies

• Preparing depreciation for all assets of the company

• Closing profit and loss at the end of the year with the assistance of the external auditors in closing the year Education

CMA 2013

Morgan International Dubai, United Arab Emirates

Accounting and Finance 1997

Lebanese University Beirut, Lebanon

Accounting and Finance 1996

Sagesse University Beirut, Lebanon

Training & Certificates

• Credit management and risk assessment

• Time management

• SAP Implementation committee member

• Best practices in billing cycle

• Financial statements: what to look for

• Credit department responsibility

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