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Management Manager

Location:
Houston, Texas, United States
Salary:
Market rate
Posted:
November 11, 2017

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Frank F. Faroughian

Houston, TX ***** • ac29hj@r.postjobfree.com • 713.***.****

SUMMARY

Results oriented visionary with outstanding knowledge in team building/leadership, client service, project life cycle methodologies and leading-edge strategies for large-scale enterprise initiatives. Professionally recognized for ability to navigate complex situations while prudently mitigating risks and organizational resistance, identifying value creation opportunities and building strategic partners.

KEY CAPABILITIES

Strong leadership capability to manage and drive large teams.

Ability to manage within limited resources and program / project scope.

Conflict resolution capability with optimal balance.

Vast experience in Organizational Change Management and Human Capital Management

Effective and persuasive liaison with senior executives at C-level.

Excellent communication, interpersonal and organizational skills.

Managing Oracle ERP and SAP ERP end to end global implementations programs.

Managed integration of Salesforce CRM with MS SharePoint, Azure and Outlook.

Managing enterprise content management and records management program.

Ability to handle large programs and multiple projects teams simultaneously.

Ability to facilitate and improve business processes, and act as a change agent.

An excellent mix of commercial and technical knowledge.

Can structure a difficult problem and solve in a team environment.

Experienced in program management office (PMO).

Experienced in Turnaround projects and Turnaround teams.

Experienced in working with diverse teams and off-shore resources.

PROFESSIONAL SUMMARY

Led large complex Organization Change Management and IT programs/projects in Oil & Gas, Exploration & Production, Energy, Utility, Hi-Tech, Healthcare, Travel, and Manufacturing industries.

Seasoned Principal Organizational Change Manager with successful implementation experience of organizational change management and training. Prosci / ADKAR Methodology.

Experienced in PMO operations and managed implementations for ERP, enterprise content management (ECM), records management, electronic health/medical records (EHR/EMR).

Experienced in using software development methodologies - SDLC, Waterfall, and Agile.

Experienced in using Enterprise Framework and Architecture methodologies - TOGAF, FEA and Gartner Methodology.

Eighteen direct years as Program Manager and Project Manager.

Managed 15 large programs/projects from $1 million to $78 million with team size of 10 to 115 people across three continents.

Managed System Integration partners – IBM, KPMG, Deloitte, Oracle, SAP, SAS, Microsoft

Oracle e-Business (ERP) – directed and supervised cross functional project teams for Oracle e-Business implementations in global environments.

SAP ERP – directed and supervised cross functional project teams for SAP ERP implementations in global environments.

Managed four end to end implementations of Oracle Enterprise Applications and e-Business involving Financials, Supply Chain, Manufacturing, data conversions, interfaces, integrations and business intelligence.

Managed three end to end implementations of SAP Enterprise Applications and SAP ERP involving Financials, Supply Chain (SCM), Manufacturing Execution (ME), data conversions, interfaces, integrations, business intelligence (BI) and SAP IS-OIL (ECC).

Managed four end to end implementations of ETRM for Financial and commodity trading.

Managed implementation of enterprise content management and records management.

Directed off-shore teams for project execution.

Senior Director/Program/Project Manager with proven experience in full cycle project management utilizing full lifecycle components, Six Sigma and Agile methodologies.

Experience with Regulatory Risk/Compliance, Financial Services IT, Insurance, Energy, Business/Technology Operations, Program and Project Management, E-commerce, Outsourcing, New Product Development, Retail and Corporate/Institutional Trust and PMO.

Successfully defining and guiding the implementation of industry best practices, standards, processes and tools to strengthen organization and drive competitive growth.

Expert in leading and setting up Project Management Offices and Project Management Center of Excellence.

EDUCATION

MBA - Master of Business Administration - (Major in Business Administration, Project Management, Organizational Change Management and Business Process Re-engineering) Henley Management College, University of Reading, UK.

BS (Eng.) - Bachelor of Science in Engineering - Electronic Systems Engineering - Kingston University, London, UK.

PROFESSIONAL EXPERIENCE

(Consultant) PRINCIPAL CONSULTANT IN PROJECTS AND CHANGE MANAGEMENT SERVICES

AmeriTES (American Technology Enterprise Services) Houston, TX Jan. 2007 – Present

Lead Organizational Change Management initiative for an Oil & Gas client. Responsible for leadership and development changes using Prosci tools. Provided leadership for business readiness to adopt the Oracle R12 system, and created training guidebooks for new and modified processes. Defined Change Methodology, Vision and success measures. Conducted Stakeholder analysis, Readiness Assessments and produce Organizational Change Heat map. Worked at a Portfolio level to develop a plan to effectively communicate and implement from current to desired state. Provided ongoing support for each phase implemented to track adoption, saturation and sustainability of change. Coached leaders, sponsors, project teams in change activities. Conducted project of client resources and client deliverables. Program managed integration Oracle BRM for Billing, Salesforce CRM integration with MS Share

Point and MS Outlook through MS Azure for Sales and Marketing department. Policy Administration and meetings, status reporting and ensured adherence to process standards and review of project deliverables using Agile.

Lead OCM Manager for Organizational Change Management project initiative. Analyzed and developed the requirement for Change Management program (Migration and enhancement from SAP and Oracle 11g to Oracle 12g), Created Change Impact Register (Stakeholder Analysis, Risk Analysis, Communication Analysis, Change Advocates selection). Developed requirements and selection process for Change Advocate Network. Developed Communication Strategy and Planning for OCM efforts. Interviewed various Business Units to develop roll based Training Need Analysis to develop hands-on training applications using Oracle UPK. Developed Business Readiness Checklist, Adoption Plan and Project Plan for Change Management program, as part of Organizational Change Management efforts;

Program Manager for development of SaaS application for uncertainty and Risk Analysis for Upstream Oil and Gas Exploration (used Agile/Scrum Methodology);

Led organizational Change Management project initiative using Prosci ADKAR Methodology. Initiated human capital change management as part of Change Management efforts;

Led existing Change Management business processes. Implemented Prosci ADKAR Methodology. Led steering committee; devised cross functional business units. Led implementation for Sarbanes-Oxley (SOX) Audit Findings;

Led Change Management team composed of assessment, communications and training resources to develop strategy and provide deliverables for the Service Sales ordering solution rollout and optimization (Customized version of Oracle data base with 2k users);

Program Managed installation of Energy Trading platform – Prepared comprehensive business requirements for key business leadership groups and assisted the client in the installation and training of OpenLink Endur and RightAngle CTRM Energy and Financial Trading platform (Front, Middle and Back Office with Risk Management) – Implemented change management for project rollout;

Implemented Organizational change management and Program Managed implementation of Microsoft Dynamics GP software rollout and customizations (using Agile/Scrum);

Partnered with solution architects and functional configurators, while Program managed the rollout of Oracle ERP E-Business Suite 11i project. Program manager for organizational change management and implementation of Oracle ERP: Oracle Financials GL, AP, and AR and Oracle Order Management (used Agile/Scrum Methodology);

Implemented organizational change management and Program Managed implementation of SAP Treasury and Risk Management module (used Agile/Scrum);

Program Managed installation and maintenance of SAS V9 environment, which included SAS Metadata Server, SAS Enterprise Business Intelligence Server using Weblogic as Platform Suite, SAS Enterprise, SAS Data Integration Studio (used Agile/Scrum Methodology);

Performed feasibility studies and risk adjusted cost benefit analyses. Experience with project Earned Value Management (EVM), project Percentage of Completion (PoC), Capital Expenditure (CAPEX), Operating Expense (OPEX) and amortization or depreciation method of Project Accounting;

Created communications strategy to sell stakeholders on value and benefits of Enterprise Architecture, Product Life Cycle Management (PLM), Portfolio Management, Capital Planning and Investment Control (CPIC) and Configuration Management;

DIRECTOR OF PROJECTS AND BUSINESS DEVELOPMENT

United Connect Limited London, UK Jul. 1999 – Dec.2006

(Consultant) RELATIONSHIP MANAGER / RISK MANAGER

Landesbank Berlin A.G., Bankgesellschaft Berlin (BGB) Berlin, Germany Apr. 1997 - Jun. 1999

Work Status: USA Citizen

Languages: Multi-Lingual – English and others.

Interests: Golf; Tennis; Jogging; Swimming; Adviser to technology startups; Involved with various charity organizations.



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