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Test Cases Web Services

Jersey City, New Jersey, United States
November 11, 2017

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Chaitanya Gollapally

Senior Quality Assurance Analyst Mobile: 618-***-****


Master’s in Computer Applications


* **** ***** ** ** experience in analysis, testing and implementation of applications with Manual and Automation of Web and Client/Server Applications

Proficient in analyzing the Business Requirements, System Requirement Specifications, Functional Requirement specification, Design Documents to formulate Test Plans, Test Strategies, and Test Cases.

Experience in Full life cycle of software projects including system analysis, design, development, testing, implementation and user training.

Experience in various web-based, client-server and distributed multi-tier applications deployed on multiple platforms

Experience in conducting Integration, System, Functional, Regression, GUI, Stress, Performance and UAT Testing.

Experienced in Test Script language (TSL) to automate the testing

Proficient in manual testing and automated testing in Mercury Interactive Tools – QTP, Selenium, Test Director and Quality Center.

Experience in performing back-end testing

Strong working experience in Windows and UNIX environments

Good communication and inter-personal skills

Accustomed to work in a team environment with tight schedules and capable of working efficiently under pressure, manage multiple project and cross train sub-ordinates in other Functional areas

Quick learner and ability to work independently and as well with team


Testing Tools

QTP, Test Director, Quality Center, Rational Robot, Bugzilla, Clear Case, Clear Quest, SOAP UI, JIRA, Selenium


C, C++, Java, VB Script, VBA, XML

Front End

Visual Basic, HTML


MS SQL 2000/70, MS ACCESS, Oracle, Sybase, PL/SQL

Operating System

Windows, UNIX, MS-DOS


TIBCO, MQ, Documentum Message Broker


Siebel, Documentum, MS SharePoint

S/W Configuration Mngt. Tools

VSS (Visual Source safe), Rational Clear Case, Clear Quest

Networking Concepts

TCP/IP, FTP, Telnet

Microsoft Suite

MS Word, MS Excel, MS Visio, Powerpoint, Communicator


DOITT, New York, NY Technical QA Specialist

Nov’ 2016 - Present

311 P2V (311 Hardware Refresh): Move 3-1-1 Infrastructure to supported Oracle Hardware – the Oracle hardware that the 3-1-1 environments are hosted on are both End of Life and End of Premium Support life.


• Verify all the integration points for every environment moved to virtual.

• Execute regression scenarios once integration points are up

• Troubleshoot the issues using Soup UI

• Communicated the issue to appropriate team

• Attended daily meetings to report the issues and provide the possible solution

• Used ALM to track the test execution and for defect tracking

• Had Extensive communication with Developers, BA, PM and other QA testers

• Performed Smoke testing, integration testing, Regression testing & Database testing

Environment: Seibel CRM, ALM 12.5, Java, Team Site Content Management, Interwoven, WebLogic, GIS, JSP, MS Office, XML, SOA, SOAP, JDBC, Unix, IBM MQ series, Agile, Web Services, TOAD, SQL Developer

Department of Sanitation, New York, NY Sr. QA Analyst

Nov’ 2014 – Nov’ 2016


• Analyzed the Functional Requirement Document (FRD), Design Document, Wire-frames, and Use Case, and developed necessary testing and artifacts.

• Performed automation Smoke testing, Functional Testing, and End to End Regression testing on every release and logged valid defects per request

• Logged defect reporting and tracking using Jira

• Participated in scrum meeting, QA Demo, Retrospective meeting on every Sprint

• Created Test strategy document that defines the test environment, Testing Process, entrance/exit criteria and different phases Software Development Life Cycle (SDLC)

• Developed Test artifacts such as Test Plan, Test Scenarios, Test Case using Excel, Defect Analysis Report, Test Matrices, Test Data, Test Reports and Test Specification for the application under test (AUT) and uploaded in confluence.

• Had Extensive communication with Developers, BA, PM and other QA testers

• Performed Smoke testing, Functional testing, User Interface (UI), End to End, system testing, integration testing, Regression testing, User Acceptance Testing, Sanity, & Database testing.

• Performed Backend/database testing by developing SQL queries and validating data integrity using MySQL.

• Use of SOAP UI for web services

• Participated in process improvement between QA and Development teams

• Participated in daily status meetings, and conducted walk through for team members

• Strong familiarity with IPhone and android operating systems and applications

• Provided updates released biweekly to consumer base.;

• Triaged mobile device applications issues.

• Created Test data on Mongo DB with JSON format.

• Created smoke and regression scripts using Selenium.

• Developed the Test Automation Framework using Selenium for the automation

testing of the application.

• Developed Automation test scripts using Selenium, TestNG and Java.

• Debugged the automation test failures and opened defects to track the issues.

Environment: Selenium, TestNG, Java, Ready API/SOAP UI, REST, SOAP, Java, Oracle, MongoDB, Rancher, Docker, Linux, XML, JSON, Angular JS, Bitbucket, Maven, Extent Reports, SSRS Reports, SQL, Jira, Confluence.

DOITT Sr. QA Analyst

311 Dec’13 – Jun’14

311 Online is a New York City's Web site which provides public with quick, easy access to all New York City government services and information while maintaining the highest possible level of customer service and insight into ways to improve City government through accurate, consistent measurement and analysis of service delivery Citywide.

Role and Responsibilities:

Lead the testing services for the Home Page Redesign module of "311 Online" web based application.

Analyze existing Quality Assurance procedures and recommend new procedures based on the analysis.

Developing the Test Plan and Test Cases for System Testing by analyzing System Requirement document, Data Dictionary and Business Requirement Document.

Responsible for Smoke, Functional, Integration, Cross Browser and Regression Testing of 311 Online web application on different environments.

Prioritize and execute the manual Test scripts based on the projected metrics and project deadlines in HP Quality Center.

Work closely with Development Team to review test defects identified during validation and verify that all defects are fixed in the incremental build.

Perform system testing for 311 Online web application on various Mobile sets with different Wireless providers.

Perform backend validation by updating content in Interwoven content management with the frontend web application.

Perform Database validation using TOAD by querying Oracle Database for data correction, completeness and transformation.

Identified defects during test executions, logged them into Quality Center for bug tracking and generated defect reports

Environment: Informatica Power Center, MS Visio, Jasper, Mercury Quality Center 11.0, Java, Team Site Content Management, Interwoven, WebLogic, Seibel CRM, JSP, MS Office, XML, SOA, SOAP, JDBC, Unix, IBM MQ series, Agile, Web Services, TOAD, SQL Developer

DOITT Senior QA Analyst

MOCS - APT Jan’12 – Dec’13

Automated Procurement Tracking (APT) is a citywide procurement process system that automatically tracks agency procurement actions and attached artifacts from initiation through oversight reviews and approvals and procurement registration.


Prepare and execute functional, regression, end to end system integration and user acceptance testing

Analyze requirements and create test cases to exercise product functionality

Ensure that software products are appropriately quality assurance tested

Communicate and interact with different project teams and agencies

Design and developed SQL queries for Data Analytics and Report testing.

Test web services based functionality using SOAP UI

Test interfaces and data mapping of various external data source systems (FISA, OASIS and LAW) using TOAD and SOAP UI for system integrations update or changes

Review design project documents and provide QA comments

Participate in developing the test plans based on requirements documentation

Report the results to the management and team lead in timely matter

Create and execute test cases using Quality Center, log and assign defects and keep track of the defect status

Work with programmers to resolve defects

Load and maintain test cases in Quality Center

Assist the support team in deployment

Update SharePoint Test folder with latest documentation

Field visits to different city agencies

Demonstrate new changes by presentations and walkthroughs

Providing support and fix application issues

Environment: Documentum 6.5, Documentum 6.7, TOAD, HP QC11.0, QTP, SOAP UI

DOITT Senior QA Analyst

Enterprise Correspondence Jun ’11- Dec’11


Managed day to day QA activities for team of 4

Utilized Quality Center for test planning, execution and defect tracking

Created various scenarios for functional and UAT testing

Created test data based on the test cases and executed the test cases

Daily status report with QA matrix

Design Analysis and review meetings with Design team

Created Test results for each testing cycle and provided a test summary to all stake holders within the team and management

Environment: Siebel 7.8, Siebel Tools, Siebel Call Center, TOAD, Correspondence module

DOITT Senior QA Analyst

DCLA (Phase III) Feb’11 to June’11


Performed Requirement Analysis to document test cases

Utilized Quality Center for test planning, execution and defect tracking for each release

Presented Weekly status report with QA metrics to PMO and QA Management

Created various scenarios for functional and UAT testing.

Created various test scenarios for Web services and MQ testing of the integration

Create and executed the SQL queries to validate various databases

Performed extensive Gap Analysis, gaining better understanding of the current business process, identifying gaps and clarifying requirements to team.

Independently organized and co-coordinated UAT testing, designing and developing UAT test plans, test scenarios and test cases.

Worked with various business group on end user training documents

Automated regression scenarios using Selenium

Environment: Win XP Pro, Siebel Partner Portal 8.0, J2EE, MQ-Series, Oracle, XML, QTP 10.0, Quality Center, Actuate Reports, Share Point, Caliber, Toad, Web services, Selenium.

NYCHA Senior Siebel QA

NICE Sep’10 to Jan’ 11


Designed & developed Test cases using the solution design documents, business rules and their state models.

Functional testing of Siebel application as per business

Trouble shooting issues encountered during testing

Executing Siebel workflows as required.

Mentoring UAT team and trained them in Siebel Applications

Conducted User Acceptance Testing at the client site and trained the users about the system.

Collecting feedback from users and tracking them in clear quest

Identifying testing scope

Mapping test case ids with Defects and Requirements in Requirements tracking tool.

Responsible for Seibel application testing and training.

Environment: Siebel Public sector 8.2, Java, XML, SOAP, Oracle 11i, AS/400, Clear Quest 7.0, Share Point, UCM, IFP.

DOITT QA Analyst

DCLA (Phase II) Feb’10 to Aug’10


Participated in requirement review meetings

Developed Test Plan, Test Scenario and Test Scripts

Defined test scope for both functional and regression testing for every release

Involved in UAT and Sanity Testing

Automated regression test cases of portal application using QTP

Performed end to end testing from portal to Siebel

Verification of Actuate reports.

Verification of web service calls between systems.

Performed end to end testing from application intake to payment request in Siebel

Responsible for maintaining and updating the QA documents on SharePoint

Security testing (Tamper data).

Verifying XML for new enhancements

Environment: Win XP Pro, Siebel Partner Portal 8.0, J2EE, MQ-Series, Oracle, XML, QTP 10.0, Quality Center, Actuate Reports, Share Point, Caliber, Toad, Web services.

Interactive Data Corp, NY QA Analyst

Sigma IG, HY, Money Markets Aug'09-Feb’10

Sigma application is GUI for Omega framework used for evaluations of financial instruments of different asset classes for different regions.

Roles and Responsibilities

Test Money Markets (Europe, US, Asia), Investment Grade(US) and High Yield(US) asset class of Sigma application

Identify scenarios specific to IG or HY for the same functionality in Sigma

Perform Bug verification in QA for bugs opened by users in UAT and follow up.

Discuss with Business to identify any real-time scenarios available in Production but not testable in QA and work with them to test in Prod like environment.

Plan testing around Call, Put sink schedules and Call Announcements

Perform Holiday and Weekend testing

Release 3PM, 4PM closing prices

Schedule conference calls with Developers, Business users to analyze requirements, discuss release timelines and defects

Monitoring the components of the application in QA to verify memory outages, errors or exceptions in the log.

Environment: Sybase, Bugzilla 4.0.5, Quality Center 11.0, Excel, Windows

MBT, INDIA Technical Associate (Jan'06-Sep'07)

Tata Consultancy Services, INDIA Assistant Systems Engineer (May'05-Jan'06)

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