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Customer Service Medical

Location:
Selma, North Carolina, United States
Posted:
November 13, 2017

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ALISIA M. FLONARD

*** ******* ******

Selma, NC *7576

Phone: 919-***-****

ac299c@r.postjobfree.com

EXPERIENCE SUMMARY

●Professional Customer Service Skills

●Detail Oriented

●Microsoft Office Excel and Power Point Proficient

●Knowledge of Standard Safety Policies and Procedures

●Communication Skills both Written/Verbal

●Organizational Skills

●Strong Leadership Skills

●Time Management

EMPLOYMENT HISTORY

Astramed Physicians, Saint Albans, NY. January, 1998 - August, 2007

Employment Type: Full-Time(30 Hours or More)

DUTIES:

●Answered telephones and directed calls to appropriate staffs/department

●Scheduled and confirmed patient diagnostic appointments, surgeries, or medical consultations.

●Operated office equipment, such as voice mail messaging systems, and use word processing, spreadsheet, or other software applications to prepare reports, invoices, financial statements, letters, case histories, or medical records.

●Maintained medical records, technical library, or correspondence files

●Acknowledged visitors, ascertained purpose of visit, and directed them to appropriate staff.

●Transmitted correspondence or medical records by mail, email, or fax.

Jamaica Trump Pavilion, Jamaica, NY. July, 1994- December, 1997

Employment Type: Full-Time(30 Hours or More)

DUTIES:

●Compiled and recorded medical charts, reports, or correspondence, using typewriter or personal computer.

●Received and routed messages or documents, such as laboratory results, to appropriate staff.

●Transmitted correspondence or medical records by mail, email, or fax.

●Performed various clerical or administrative functions, such as ordering and maintaining an inventory of supplies.

●Interviewed patients to complete documents, case histories, or forms such as intake or insurance forms. Performed bookkeeping duties, such as credits or collections, preparing and sending financial statements or bills, and keeping financial records.

EDUCATION HISTORY

Issuing Institution & Location Qualification & Course of Study

Andrew Jackson High School, High School Equivalency Diploma, General High

Cambria Heights, NY. School Curriculum

Occupation Licenses and Certifications

Certification Title Issuing Organization Completion Date

Personal Care Aide Home Assistance Personnel Inc May, 1993



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