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Data Entry Back Office

November 12, 2017

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***, */**, ***** ******* Co.Opp.Hsg.Society.

Samata Nagar,Kandivali (E)

Mumbai 400 101.

Mobile : 809-***-****


Seeking a career with an aspiration to meet high end challenges which will unable me to utilize my applicative skills and confidence

Educational Qualification

Passed B.Com With IInd Class from M D College, Mumbai University in 2006.

Passed HSC With Ist Class from M D College, Mumbai Board in 2003.

Passed SSC With IInd Class from Social Service League High School, Parel in 2001.

Computer Knowledge

Successfully completed Software Foundation course from Gandhi Institute Education. (MS-Word, MS-Excel, Power Point, MS Access, Tally 7.2, Email, Internet.)

Technical Knowledge

Certificate Course in Telephone Operator.

English Typing Speed 30 WPM.

Personal Details

Date of Birth: 16th March 1986

Gender: Female

Marital Status: Married

Languages Known: English, Hindi, Marathi

Working Status

Worked with RELIANCE COMMUNICATION INFRASTRUCTURE LTD. from 13th October 2011 to till date As a Sr. Business Associate ( Email Processing) {After September 2013 payroll of Vertex Pvt. Ltd. & Before October 2011 to August 2013 payroll of Reliance Communication Infrastructure Ltd.}


Handling Pan India escalation e-mails send from circle, Town office, Nodal Officer and web world regarding customer’s queries. Request and complaint for reliance number.

Complete the data and escalate to backend team for resolution.

Implementing new process and ensuring complete adherence to SLA defined.

Reverting the emails with end to end resolution.

Maintain daily data in Excel & preparing MIS Reports such as pending analysis Reports for mails, Attendance Reports.

Currently working with YP DESIGN HOUSE (Interior Desgin & Sapce Planning) from 16th October 2010 to 12th October 2011 As a Back Office Executive.


Doing Data Entry on Efficient Software.

Collecting the company data from various sources.

Handling Admin Profile.

Worked with MGS ( Mastermind Global Services ) from 15th December 2009 to 15th October 2010 As a Back Office Executive ( Data Entry Cum as Verification Executive) through Sas Management.


Doing Data Entry of HTML Process.

Doing Quality Check of HTML Process done by Data entry operator.

Updating Client information & Verifying Customer Application form.

Worked with JP MORGAN CHASE from 18th May 2008 to 1th December 2009 As a Team Member in Data Guardian Team of Equity Research through Mafoi Management Consultant.


Providing Global Entitlement to client - received from Vendor.

Confirming the status of client by sponsor.

Adding, processing and closing Entitlement requests received from Third Party Vendor.

Verifying Investment Banking Contact Console database for authentic sales sponsor & client information.

Updating Home no & Work No in respective field of Credit Card A/c Holder.

Locating address of the Card Holder from an agency website.

Doing Quality Check of A/c done by other advisor.

Worked with OPUS Management Serviced Pvt. Ltd. As a “Back Office Executive” from 2nd June 2006 to 10th May 2008 through Pamac Service Consultant Pvt. Ltd.


Scrutinizing & verification of Proposal Forms.

Updated client details & issue policy.

Solving operation issues & Co-ordinate with Branches.

Place : Mumbai

Date :

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