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Party Coordinator/Customer Service Representative/Receptionist

Dubai, United Arab Emirates
November 12, 2017

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Joanne Gamboa – Baria

Address: Suntek Bldg., Al Satwa, Dubai, UAE

Contact number: 056-*******

E-mail address:


To impart my skills and capabilities and further nourish my potentials as an individual in the hospitality industry.



Position Title: Party Coordinator/ Receptionist

Address: City Walk

Inclusive Dates: February 2016 – present

Job Description:

Provide friendly atmosphere, an exceptional entertainment experience for clienteles. Verify waiver. Upsell party add-ons. Efficiently adhere strict party time schedule.

Duties and Responsibilities:

Warm welcome to customers including answering phones with customer inquiries

Handles all cash transactions

Receives and processes all payment transactions including credit and debit cards as well as vouchers and gift cards.

Counts money back to customer in a concise and appropriate manner

Assists with waiver completion.

Build good rapport with customers

Coordinate with other staffs regarding party instructions and inclusions

Ensures each party gets everything included in package.

Resolve possible customer complaints

Maintain tidiness in workplace

Paper works and records are completed, processed, and maintained properly

Ensure cash in the drawer equals receipts.

Cash is regularly audited daily, weekly and monthly


Position Title: Lead Floor Staff/ Party Coordinator

Address: Nation Tower, Abu Dhabi

Inclusive Dates: March 2014 – March 2015

Job Description:

Control the event from conception to clean up. Prepares event details and allocates resources; proactive staffs, art materials, food, entertainment in accordance to customer budget. Ensures that events run smoothly to reach customer satisfaction.

Duties and Responsibilities:

Understand event requirements

Plan with attention to details especially to financial and time constraints

Book event venues

Hire enthusiastic staffs

Manage all event preparations

Ensures all resources meets standards

Oversee possible constraints and act quickly to resolve problems

Evaluate event’s success and submit reports


Communication Skills: Reading and Writing in English

Computer Literate (Microsoft Office)


Tertiary: Bachelor of Science in Nursing

St. Mary’s University

Bayombong, Nueva Vizcaya, Philippines

S.Y. 1996-2000

Secondary: St. Louis School

Solano, Nueva Vizcaya, Philippines

S.Y. 1992-1996

Primary: Solano East Central School

Solano, Nueva Vizcaya, Philippines

S.Y. 1996-2002


Birth Date: August 27, 1979 Religion: Roman Catholic

Place of Birth: Solano, Nueva Vizcaya Language: Filipino and English

Gender: Female Height: 5”

Civil Status: Married Weight: 120 lbs

Nationality: Filipino


Samantha Nguyen

Programme Director

Little World Discovery Center

Nation Tower, Abu Dhabi, UAE


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