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Microsoft Office Network Engineer

Jacksonville, Florida, United States
November 12, 2017

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Richard Dunay

*** *. ***** ******

Jacksonville, FL 32202

Home: 904-***-****


Excel at troubleshooting, problem solving, readily understanding instructions of a complicated nature, and responding to challenges with a "get the job done" attitude.

Grasp client's requirements and management's needs quickly and apply appropriate actions to complete tasks in a timely manner.

Focused on personal and professional growth and stability. Technical Skills Networking: TCP/IP, DNS, DHCP, SSH, VPN, Other remote access, LAN/WAN configuration, Routing protocols,

Switchport security, Active Directory, User and Group Policy, Network wiring and cabling, Wireless

OS Platforms: Windows XP/Vista/7/8.1/10, Linux, Android

Hardware/Software: Microsoft Office suite, Microsoft Project, Microsoft Visio, Cisco IOS/networking, Wireshark, VMWare vSphere, PAN Firewall configuration/URL filtering, Malwarebytes virus remediation


1995 to 2011 Crew Member and Trainer

Taco Bell Corporation, Inc., Jacksonville, FL

Dining room and drive through cashier.

Responsibilities include nightly closing, with end of shift closing and clean up duties.

Cooked and prepared menu items for quick usage.

1989 to 1995 Supervisor/Monitor and Market Research Interviewer Irwin Research Services, Inc., Jacksonville, FL

Supervised shiftwork and completed end of shift posting reports and statistical tabulation.

Monitored in progress interviews for quality and flaws. Remote monitored interviews with supervisors from other telephone centers.

Conducted market research interviews on a wide variety of consumer products and services.


B.S., Computer Systems Networking and Telecommunications Florida State College at Jacksonville, Jacksonville, FL B.B.A., Business and Economics

University of North Florida, Jacksonville, FL

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