CHRISTI SANTOS

C: 503-***-****/ ac2922@r.postjobfree.com

PROFESSIONAL EXPERIENCE

Social Worker 04-2016 to current

Landmark health Portland, Oregon

Working with the Geriatric population: I Complete psychosocial assessments and collaborate with members, families and caregivers to identify needs and implement plans; provide psychodynamic interventions, crisis interventions, grief/bereavement counseling, end of life discussion, supporting the patient in their wishes; problem solving, stress reduction, and develop health coping strategies; identify and coordinate with community health care delivery system, governmental organizations and other services to support patient care needs; Provide counseling on disease acceptance and understanding; function as part of the patient care team, attend IDT meetings; take, review, evaluate and prioritize written/oral referrals and maintains documentation; assist patients in advocating for self.

Community Health Advocate 05-2015 to 04-2016

Landmark Health Portland, Oregon

Enrolled patients into the Landmark health program, primarily through face to face engagement; developed local strategies to reach the member population, including working with the General Manager and Regional Medical Director on PCP and provider outreach; provided regular reporting on production and progress; provided education on the Landmark model to clinics and care managers.

Medical Social worker 08-2005 to 5-2015

Shriner’s Children’s Hospital Portland, Oregon

Advocated for the Patient’s and his/her families while adhering to the overall treatment plan, worked collaboratively with interdisciplinary team; performed intake assessments of new Patients at initial visit or by phone prior to their first appointment; provided discharge/ transition assessments; identify barriers that affect length of stay and successful clinical outcomes; developed plans in conjunction with patient and caregivers; facilitated interventions and evaluated adherence to treatment plans through proactive patient engagement for care; performed assessments for financial barriers; networked with outside resources including insurance companies for appropriate services; worked collaboratively with RN care managers to facilitate complex post-acute placements of Patient; Provided patient/family education of life management skills; self –determination goal setting, coping strategies and engagement in health management; facilitated end of life issues-advanced directives; health care proxy, living wills and power of attorney; provided supportive counseling services; exercising professional judgment and using a wide range of social work skills to manage psychosocial issues affecting the patient/family.

Children’s program Clinical Coordinator 01-1991 to 01-2001

Project Network/ Legacy Portland, Oregon

Provided supervision to QMHA’s and direct care children’s staff, interviewed and hired children staff; implemented a therapeutic environment for children ages 0-6 who were residing with their mother in a residential drug and alcohol rehabilitation program; conducted intake mental health assessments, provided individual therapy; provided parent education and interactive groups; developed and implemented treatment plans in accordance with Medicaid regulations; coordinated with an interdisciplinary team including medical directors and insurance companies; managed the budgetary needs and financial billings to insurance companies; networked with outside agencies to coordinate appropriate services to meet the need of clients.

EDUCATION and TRAINING

Master of Social work 1992 - 1994

Portland state University Portland, Oregon

Bachelor of Arts in Social work and Psychology 1986 - 1990

Pacific University Forest Grove, Or

Current healthcare provider BLS

LMSW License M5769 (supervision hours for the LCSW are complete)

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