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Customer Service Medical

Boise, Idaho, United States
November 12, 2017

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Dijana Vezic

Boise, Id *****

OBJECTIVE: Obtain career in Administration


Correctional Officer equipped with thorough knowledge of jail policies and procedures

Skilled in using guns and restraints

Ability to self defense

Thorough knowledge of jail policy and procedures

Superb organizational and interpersonal skills with the inmate population, staff and community

Extensive knowledge of management of security procedures

Strong verbal and written communication skills

Excellent ability to perform tasks with constant physical and mental alertness

Knowledge of CPT & ICD-9 –CM codes

Knowledge of Medical Terminology

Work Experience:

Boise District School 02/08/2015- 06/01/2016

Cleaning offices, customer service, coach

Correctional Officer Idaho Corrections 07/2014-01/2015 Resourceful, accomplished, and dedicated Corrections Officer with a track record of achievement in providing peace, security, and safety within correction center. My primary goal is to rehabilitate prisoners so they can lead a reformed life and become productive citizens when released, ready and prepared to face the new society.

Provided custody, care and control the assigned inmate population in my housing area

Enforced institutional policies and procedures

Observed the conduct and behavior of inmates to prevent escapes

Ensured safety of prisoners by guarding and escorting them to visiting rooms

Supervised the visiting time

Checked the locks, and doors to ensure safety of inmates

Performed inspection of inmate living quarters and random searches of individual cells

Ensured cleanliness of living quarters

Supervised personal hygiene of inmates in housing units

Ensured strict information security in accordance with all applicable policies and regulations Correctional Officer CCA 09/2013-07/2014

Monitored inmates daily activities, watching closely for unusual behavior or improper conduct

Enforced rules, regulations, policies and procedures of the company

Performed periodic patrols of the entire correctional facility area

Searched cells, living quarters, visiting areas, recreational areas, and buildings for contraband

Performed first aid and crisis intervention as needed

Ensured constant vigilance of inmates in visitation areas

Scheduled and monitored inmate movements in and out of a facility OTHER EXPERIENCE:

Western building Maintenance 09/2016- present

Supervisor, driver and trainer

Substitute Teacher Boise School District 03/2013-09/2013

Managed classroom activities

Attended to the safety and welfare needs of children in a class

Conducted teaching assessments of children

Health Tech Community Partnership 03/2013-09/2013

Observed, recorded, and reported changes in the patient's condition and vital signs

Entered information about the patient's condition in the patient's chart

Analyzed and evaluated patient reports

Records Operator Integra Paperless 12/2010 -04/2011

Handled and maintained the medical records

Entered the required data into the database

Responsible for ensuring the compliance with the required rules and regulations

Reported the irregularities and errors within medical reports Janitor American Cleaning 01/2009-12/2010

Used a variety of power and hand cleaning equipment

Vacuumed carpets or sweep, mop, and wax floors

Cleaned bathrooms and emptied trash

Operator Powerbar 07/2005-11/2008

Operated and monitored machines to achieve and maintain high levels of productivity

Consistently met or exceeded production goals

Operator micron technology 01/2002-07/2005

Monitored production of computer parts


Associate Degree of Arts and Science / Criminal Justice 2013 Pharmacy Tech Certificate

Medical Claims and Billing Diploma

Bachelor Degree in Criminal Justice Administration

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