OBJECTIVE

Highly motivated and driven marketing professional with business and computer science

qualification, with digital marketing, brand management and client-facing experience in retail and beauty sectors, seeks a position in marketing and social media field. Marketing and Analytics Associate, Internship Jul. – Oct. 2017 Arcada, Beauty Salon

Achievements

Boosted product awareness across social media platforms using various social media tools

Increased customers and clients inflow by participating in the creation and execution of effective sales and digital marketing strategy

Improved customers experience and satisfaction through efficient management of company’s CRM system

Sales and Marketing: Digital, SEO and Social Media

Promoted smooth process through accurate analysis of business and customers data

Managed the development of the marketing creative for an online campaign to increase product awareness, working with the entire team of developers and designers

Gained experience in how to increase customers and visitors flow through email marketing and SEO

Promoted organisations campaigns and gained visitors awareness across various social media platforms using SEO

Database & Computer Support Specialist 2015 (5 months) Construction Import, Moscow

Achievements

Reduced operation downtime by analysing and recommending technological advancement for various IT platform and team

Increased customers loyalty and retention by promoting and maintaining excellent customer relationship within a large team environment

Improved system and database operations by networking and troubleshooting all existing components

IT-Analysis, Troubleshooting & Communication

Boosted system performance by troubleshooting and resolving identified issues

Played an integral role supporting all aspects of the IT network & database and systems infrastructure

An excellent communicator who was able to explain complex technical concepts to technical and non-technical ardencies.

Enhanced business operations and development by cultivating strong customer relationships through effective communication

Sales Assistant 2015 (5 months)

Arsenal+, Computer hardware & software store

Promoted consistently strong customer service, alongside energy, drive and enthusiasm while collaborating with a large team.

Diplomatically resolved concerns and complaints.

Forged and maintained strong customer relationships, conducive to business development.

EDUCATION & TRAINING

BSc from Queen Mary University,

London, UK; 2017

Computer Science with Business

Management (2:1)

Courses: Digital Media & Social

Networks Marketing Network Analysis

Website Design & Development

Programming & Software Engineering

Database Management

Dover College, Dover, UK; 2013 – High

School

SKILLS

Technical: Microsoft Office Suite

HTML /CSS MySQL Java / C+

Languages: English Russian

Scan My QR to access my

profile

Support Group Entertainer, Organiser

and Team Leader; 2015 (2 weeks)

Hilton (Camping Trip), Tyumen, Russia

Digital Marketing

System and Technology Analysis

Database Management & Analysis

Customer Service & Support

Client Relation

Sales & Negotiation

Social Media Campaigns

Software Design & Development

CRM & SEO

Team Work & Leadership

Project Management & Delivery

ARKADIY

KUVAEV

Digital Media, Social Media and

IT Professional

+1-857-***-****

ac28cs@r.postjobfree.com

EXPERIENCE

South End, Boston

ACADEMIC PROJECT

Designed and implemented an

Operational Customer Relationship

Management System (CRM) for a

beauty salon

OTHER WORK HISTORY

Personal Trainer & Sales Representative, Fitberri Sports Centre 2016 (7 months) System Administrator, Rubin, Tyumen, Russia 2014 (4 months) Photobooth management, London 2014 (4 months)

OTHER ACCOMPLISHMENTS

Developed a number of Instagram accounts by expanding follower-base and increasing real engagement, as well as managing my own YouTube channel

Participated in the Young Enterprise scheme as Sales Manager of award-winning company, passed end-of-year exam (20 UCAS points)

Supported College fundraising initiatives including organisation of the sponsored walk and ‘Love in a Box’ scheme

Led a group of computer science students during a software engineering project VOLUNTARY EXPERIENCE

EXPERTISE

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