EDUCATION

M.S. *.** Safety Management, May ****

Bachelors in Arts and Sciences, Minors in Business, Communication and Entrepreneurship, May 2008

West Virginia University, Morgantown, WV

West Virginia University, Morgantown, WV

SKILLS

Honors & Activities

Microsoft Office

SAP.EXCEL

Customer Relations

OSHA, DOT and EPA

National Society of Black Engineers (NSBE)

Intramural Soccer

Volunteer Sundale Nursing Home

Volunteer Salvation Army

EXPERIENCE

Ulta Distribution Company ( Phoenix, AZ ) 08/2017 – 10/2017

DC Supervisor

Managed a staff of over 20 employees through training, performance reviews, coaching, support and delegation as appropriate for their development level

Developed, prepared and submitted reports, scorecards and spreadsheets as to progress order status, budget forecasts and related inventory and production control activities utilizing SAP, kronos, and excel

Received additional training at the distribution center in Romeoville Illinois, to get a different perspective on how to efficiently run a distro department. I was able to analyze the different strategies the dc implemented and provide feedback to management

Increased production up to 35% by monitoring KPI’s, creating efficient pick locations, auditing, and providing feedback

Created a safety incident report packet that highlighted work related injuries or “near miss” events which helped identify and correct hazards before they caused serious injuries.

Conducted Interviews for temp to hire associates on a weekly basis

Increased freight movement production by 25% by monitoring staging locations, creating efficient flow of communication across departments, auditing, follow ups and feedback.

Active member on the safety committee, responsible for implementing safety best practice for dc operations. While driving quality, efficiency and promoting safety in distro department.

Conduent ( Tempe, AZ ) 11/2016 – 08/2017

Customer Service Representative

Address customer concerns on economic securities (AHCCCS)

Developing secure, scalable, compliant and contemporary solutions

Utilize Aztecs, Hea Plus, OnBase database systems to store and analyze customer service information

Review and process customer inquiries and request, and then promptly provide appropriate solutions and responses

Tac Manufacturing (Dearborn, MI) 01/2016 – 10/2016

Operations Associate

Responsible for startup process of luxury Wooden steering wheels for Lexus

Active member of the safety committee responsible for protecting the people, property and efficacy of the company

Product Control Utilizing Router engraver drilling machine

Conducted routine safety checks utilizing safety data sheet (SDS)

Addressed customer complaints by identifying area of concern and creating resolution

Performed routine inspections on finished Lexus wheels to ensure product met company goals and standards

Masters Project

Regulation of Hazardous Exposure Energy Training

Completed research on Arcelor mittal incorporated a company that aims at making safe, sustainable steel which will provide security for jobs, families and our communities

Established an energy control program. Developed, documented and utilized lockout/tag out procedures, provided employees with appropriate training. Provided at no cost to employee’s equipment required by the lockout/tag out procedure.

Monitored program implementation by measuring the degree to which an intervention was implemented as planned, and the extent to which it reached the targeted participants.

Created an impact evaluation form to assess the impact of policy and practice initiatives before their initiatives are embarked upon.

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