Mansi Rao 289-***-****

ac26fm@r.postjobfree.com

Mississauga, ON, Canada

PROFESSIONAL SUMMARY

* ***** ** ******* ********** in Software QA in Banking, Retail (E-commerce), Healthcare, HR Products, Publishing Products and E-learning.

Test Project Experience

Worked in Agile & Scrum methodology and traditional SDLC models (Waterfall, V-Model) on both Client/Server and Web Applications using .NET, Java, C Sharp and legacy Microsoft technologies

Extensive experience in leading & coordinating with onsite and offshore teams

Analyzed Business Requirements and design documents to identify test requirements

Comprehensive knowledge of Functional, Web Testing, GUI Testing, Compliance testing, Exploratory Testing, Defect Analysis and User Acceptance Testing (UAT) Support.

Experience in creating Test Plans, writing test cases, test execution, reporting and capturing metrics.

Experienced in conducting Defect Triage meetings, preparing Test status reports for steering committee.

Experienced in mentoring and guiding QA Engineers and Testers.

Technical Experience

Middleware Testing of ESB’s (Enterprise Service Bus) on projects for Healthcare and online assessment projects

Experience in testing Mainframe applications including compare report analysis of baseline and new code.

Cross Browser Testing on Desktop & mobile devices for the Proctored and Un-Proctored Web Apps

oDesktop: Firefox, Chrome, Safari, IE 8, 9, 10, 11(Edge)

oMobile: iPhone 5, iPad, Samsung and Blackberry

Compliance Testing: HIPPA transaction and Health Insurance Exchange Plans and Services.

Experience in SOA Two-Tier and Multi-Tier Architecture.

Experience in Validating and Testing Fed Hub Services in SOAPUI 4.5.1 and SOAPUI Pro4.5.1.

Expertise in QA tools such as HP ALM, JIRA, HP UFT, Twist 13.2, Bugzilla, Mantis, Clear Quest,

Other tools: SQL, Descriptive programming, TFS, Version One, Rally, MAPLE-10, MATLAB-6.5.

Test Execution experience in Selenium IDE 2.5.0

Secured Browser Testing for Test Driver Adapter on Chromium browser

WORK EXPERIENCE

QA Lead at RBC (Client) – Capgemini May 17 - present

Description: Handling QA Lead responsibility for Group Risk management portfolio (GRM), for various application like Prob, ORM, Gems.

Responsibilities:

Creating QA effort estimation as per project and length and duration.

Creation of Test Plan and scenario and provide walkthrough with business.

Reviewing Test Cases, data mockup and requirement analysis.

Traceability matrix and report generation, and Live analysis for overall testing coverage.

Resolving and data issues, environment issues and providing solution to the offshore team.

QA Lead at Scantron (Client) through Randstad Technologies Aug 15 - Mar 16

Description: ParSystem (Client-Server) and SCOD (Web Based) are product of skill assessment of K-12 students of Scranton across United States

Responsibilities:

Complete QA Responsibility for product testing: Functional, System Integration testing, Regression Testing and Security Testing

Creation of Test Plan and Test cases in TFS (Team Foundation Server).

Scanner QA Labs: Setting up test environments in Windows 7 and 8.1 for K12 applications

Automating Test execution using Selenium and performed Web Testing for Online product.

Conducted Daily Scrum Meetings for QA status.

Defect Triage Meeting across all Dev/ Business teams.

Sr. QA Analyst at Wells Fargo Bank (Client) through Randstad Technologies October 14 - Jul 15

Description: SLOAD is online Servicing Loan Decision application of Home Loan preservation and Settlement business of Wells. SLOAD is Wells Fargo Mortgage’s one of the most important Loan Decision Application which process FHA (Federal Housing Authority) and FNMA loans for default customers

Responsibilities:

Understanding Business Rules of Loan Processing for Default Users for various Property types such as Single family, Multifamily, Row House, Mobil House etc.

Requirements and Change Request understanding and resolving ambiguities with BAs on SURFs (Modules)

Validating the LOAN Decision using BLACKNIGHT Mainframe System.

Creating the customized request for Data Team to provide Loan numbers with customized values.

Written Test Plans and Test Cases using ALM 11.0.

Execution of Test Cases using Test Lab in ALM and derived traceability matrix.

Identifying Automation candidates & handing it over to Automation Team.

Driving Defect Triage Meeting across all Business/ Dev/ Rules/ Test Teams.

Conducting Daily Status Release Meetings with Team and understand teams concerns and where we stand today.

Handling onsite and offshore resources including planning, estimation and execution.

QA Lead at BI Worldwide (Client) through RnXT May 14 - October 14

Description: BI WORLDWIDE builds products for Employee recognition and rewards programs.

Project Channel 360 is a system for Verizon Employee Rewards Program. It's built on HTML5, ORACLE DB, REST Web services.

Responsibilities:

Understanding of Technical specification and design documents

Created Test Strategy, Plan, resource planning and estimation for the C360.

Work closely with Product Director and Technical Analyst to understand scope of Project.

Worked with business partners and SMEs to understand important areas of testing.

Design Test cases and execution (ST for customizations, SIT, Regression Testing)

Attend daily Scrum and present current QA status

Test management using Quality Center and defect tracking using Bugzilla.

Sr. QA Analyst at Pearson(Client) through Insight Global Oct13 - Apr14

Description: Pearson VUE is world’s leading education and assessment company. Pearson provides educational materials, technologies and related services to millions of teachers, students and professionals worldwide. Pearson has a worldwide clients like ADOBE, GED, CISCO, FSOT, SAP, SAS etc.

Responsibilities:

Building IMS Question and Test Interoperability specification (QTI) to test Driver Features.

Worked extensively in Proctored and Un-Proctored Assessment Testing using Test Centers Delivery machines.

Web (WSDL Based) Services Testing using SOAPUI4.5.1.

Managed and supervised team of QA’s

Report status at weekly steering committee meetings

Involved in End to End testing for every code freeze and feature Freeze.

Test Case creation using ALM 11.0.0.7688 and Test Scenario Creation using Twist 13.2

Experienced working in Version One, ClearQuest, Defect Tracking and Test Scenarios.

Responsible for conducting Test Review before cod freeze.

Monitoring test progress throughout the project release cycle, providing test results and detailed status reports.

Experienced working in multi Test Environment and Secured Render Browser with Adapter.

Negative Testing for Getting Delivery URL failure.

Worked in java1.6, jquery, javascript developed modules.

Sr. QA for Minnesota’s Health Exchange through ALTA IT Services Feb13 - Oct13

Description: MNSURE is Minnesota’s Health Benefit Exchange (HBE). It’s a HealthCare solution for people to avail multiple schemes and HealthCare policies. Project is developed in SOA multilayer architecture with the collaboration of various COTS products.

Responsibilities:

Worked with Technical Architects, Business Analysts to understand the scope of the projects.

Understand the testing effort by analyzing the requirements of project and planning for Manual and Automation efforts

Worked with state and external vendors to ensure test plans were executed accurately

Tested the middleware applications via ESB’s with multi COTS products involved in it e.g. Client-ESB-Hub and vice versa

Experienced testing FedHub and State based Web Services using SOAPUI

Followed the process guidelines of HIPPA regulations

Tested and Executed Federal Hub and State Services and its validation using SOAPUI 4.5.1.

Created Test Plan, Test Cases and Test Design documents for End to End Scenarios based on Use cases.

Strong experienced in creating User Requirement Specification, Use Case Diagrams, Traceability Matrix, Business Process Flow, Sequence Diagrams using Unified Modeling Language (UML) tools such as MS Visio and Rational Rose, Wireframe/ Prototype using MS Visio and HTML.

Created the Traceability matrix for every current modules based on Use Cases.

Found and logged issues on functional and Non-Functional testing on Services and app.

Provided advice and guidance to stakeholders on any aspect of testing, including training for testers and other developers where appropriate.

Logging issues in Issue Tracking Tool JIRA.

QA Lead at ZopNow (Client) through Winning Edge Oct10 – Mar12

Description: ZopNow Online Grocery Retailer was rolling out its E-Commerce site pan-India focusing metro cities. The goal of this website is to provide customer the up to date data on items and its status. ZopNow added the offerings like Shopping cart, Customer Registration, Check Out, Requesting Product, Discount etc.

Responsibilities:

Collaborated with functional consultants to understand business processes and understanding requirement and document study.

Prepared test procedures, test cases and test scenarios from the business requirement documents.

Managed team of QA’s and supervised their work to ensure work was completed on time.

Worked with external vendors to ensure work was completed on time

Acted as a subject matter expert by providing technical and business knowledge to business users.

Responsible for creating & executing test plan & test cases for Functional, Regression and System Testing. Understanding the functionality of the system by referring RA (Requirement Analysis) and functional design document.

Logged defects, created reports and participated in triage meetings.

Worked on Traceability matrix throughout the life cycle.

Automated few of functionalities like SKU’s calculation using QTP 9.5.

Used Descriptive programing to count number of broken links and Web elements and objects.

Updating & maintaining related QA documentation and used to write concise bug reports.

Competitive analysis to identify key differentiators and value proposition

Maintained the requirement documents, Bug reports in Quality Center.

QA Analyst at FlipKart.Com (Client) through Winning Edge (Nov09 – oct10)

Description: Flipkart is one of the leading online shopping sites in India. One can buy products of various categories such as music, games, cameras, computers, healthcare and personal products through this site. It has over 3 million registered users and sell more than 30,000 products in a day to its customers. The project was to test the enhancements of categories like Daily Personal Needs and Baby Care and Toys. Objective was to perform Functional and Regression Testing in Agile(Scrum) environment due to enhancements.

Responsibilities:

Gathered specifications and business requirements prior to Product enhancement.

Performed database testing on items picked from Excel document.

Performed various tests like sanity Testing followed by Functional and UI Testing.

Working as a bridge between business team and tech team to get clarification needed

Used Team track to create the bugs and generate report for the Triage meetings

Used Parameterization and checkpoints, and Descriptive programing using VB Script of QTP9.5.

Interacted with developers, team lead and team members to resolve issues.

QA Analyst (Full Time) at QAI Bangalore (Oct08 – Nov09)

Description: Universal Skill Assessment Test (USAT) for CTS and Delloite. It was an online assessment system developed on C # and .Net technologies. USAT Contained 4 cognitive levels K1- Remember, K2-Understand, K3-Apply, and K4-Analyze (reference from CSTE(C-BOK) competency map) considered as four modules. USAT continued to offer its assessment in the areas of Functional, Automation and Performance testing concepts to its various roles of users like Test Analyst, Test Specialist, Test Lead, and Test Manager.

Responsibilities:

Worked closely with the project manager to develop QA related timelines for the completion of tasks. Documented Testable Requirements and generated Test Summary Reports for submission to the management.

Carried out Sanity Testing and executed Test Cases for Positive and Negative Test Scenarios.

Develop user story, process modeling

Working with tech team to make them understand requirement

Wrote VB scripts in QTP to perform Regression Testing. Executed data driven tests in QTP with multiple data.

Used Image, Text and Database checkpoints in QTP to match outcome with requirements.

Attended meetings and Walk Through sessions to give status updates and receive suggestions/feedback.

Performed Security Testing to test URL’s Authenticity and Vulnerability.

Test Engineer at Cengage Learning (Client) through M&R Consultant Corp May 08 – Oct 08

Description: Cross platform online learning videos for different subjects such as Computing Information Systems, Healthcare & Nursing and Information Security. The videos were stored in online learning management systems.

Responsibilities:

Creation of test cases based on Functional Requirement

Creation of test scripts based on Test case using recording Method.

Creation of test data for valid and invalid

Reports Bug Reports with test data to Test Director

Bug Tracking & Communicating with Developer

Closely worked with testing team at customer site for resolving technical issues.

Environment: HTML, XML, .Swf, Camtasia 5.0, *.Camerc, *.camproj.

Test Engineer at Pearson Learning through M&R Consultant Corp Oct07 – Apr 08

Description: MathXL is an online homework, tutorial, and assessment system designed specifically for Pearson Education mathematics and statistics textbooks. MathXL offers practice exercises correlated directly to the exercises in the textbook. Students can take chapter tests and receive personalized study plans based on their test results. MathXL was designed to be used in a lecture, self-paced, or distance-learning course. Instructors can assign preloaded or customized tests and homework. The study plan diagnoses weaknesses and links students to the areas they need to study and retest. Students can work unlimited practice exercises and receive tutorial instruction for areas in which they need improvement.

Responsibilities:

Involved in execution of Test cases & Test plan.

Involved in tracking the defects by using e-calabro.

Involved in performing content reviewing and Regression testing

Viewing the files in Single Item Preview (SIP)

Black box testing-checking the functionalities on server (Stella/SCV)

Environment: Delta Authoring tool, XML, HTML

Test Engineer at Houghton Mifflin Harcourt (HMCO) through M&R Consultant Corp Mar 07 – Oct 07

Description: e-learning course for Mathematical concepts. Learning module consisted of mathematical operations such as integration, derivation, trigonometry, complex numbers, and algebra developed in MAPLE v10.

Responsibilities:

Writing test cases & creating traceability matrix

Testing the contents of the files in accordance to the predefined standards for its accuracy, proper assessment of the answers, display & navigation through the course

White box testing-checking the structure, syntax, naming conventions

Viewing the files in Single Item Preview (SIP)

Black box testing-checking the functionalities on server (Stella/SCV)

Creating defect report and reporting Bug

Environment: Windows 2000 Professional, Maple 10.0, XML Converter, WebEQ

QUALIFICATION

Bachelor of Engineering in Information Technology 2006

Swami Vivekananda Technical University, Bilaspur (earlier known as G.G.D. University) with 80.2% aggregate.

Diploma in Software Testing Oct’06 to Dec’06

SEED InfoTech, Mumbai

PLACE: Mississauga, ON Signature

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