R. Keith Scott - * - **/**/****

Roderick “Keith” Scott, PhD

**** ***** ****

Wake Forest, NC 27587

919-***-**** (C), 919-***-**** (H)

ac2689@r.postjobfree.com

I am an experienced Product Development executive who very much enjoys bringing conceptual, innovative technologies to market. I have twenty plus years’ experience conceiving, designing, developing, managing, and supporting products for companies such as IBM, TeleHealth Services, McKesson, and Family Health Network. During my career, I have also developed business and technical strategies for technologies ranging from mobile devices to healthcare applications with the byproducts of numerous publications, patents, and invention disclosures. I have also applied my expertise as a Senior Manager with Deloitte Consulting and as an independent consultant.

SUMMARY OF QUALIFICATIONS

• Big Five and independent consulting • Technical and business due diligence

• Mathematical and statistical modeling • Academic-level research

• Technical and business strategies -

conception through implementation

• System architecture, design,

development, test, and support

• Technical, product, and personnel

management

• Hardware and software design and

development

• Executive management • Customer support center management PROFESSIONAL EXPERIENCE

TeleHealth Services 2015-2017

Director of IT (Interim)

• Interim IT Director during search for permanent candidate at the request of the CEO

• Manage day-to-day operations for the internal IT department Director of Software Development, Engineering, and QA

• Lead the software team responsible for developing and maintaining the current release of the patient engagement software

• Lead the hardware Engineering team responsible for selecting and supporting all hardware components of the patient engagement platform

• Lead the Quality Assurance team for software, hardware, and internal publications Family Health Network 2013-2015

Consultant

• Consultant for technology, strategies, healthcare IT and integration

• Inside title – VP Engineering

R. Keith Scott - 2 - 10/24/2017

Community Care of North Carolina/NC Health Information Exchange 2011-2013 Solution Architect

• Recommend ways to best use the technologies of the two merged companies – “Chief of Cross-pollination”

• Create strategies and recommendations for moving in-house tools to other entities as products or services

• Advise senior management on steps to commercialize internal healthcare tools

• Recommend structures, re-organizations, policies, and procedures for supporting successful product development

Chief Technology Officer

• Manage day-to-day technology operations

• Research and evaluate potential new technology

• Represent NC HIE in sales opportunities, healthcare committees, workgroups, professional groups, and state government departments McKesson, Alpharetta, GA 2004-2011

Senior Product Manager (2008-2011)

Sr. Consultant & Product Manager (2004-2007)

• Managed Physician Mobility products and Clinical Alerts product including P&L

• Developed mobile strategy

• Increased customer base by 800%

• More than doubled revenue

• Initiated development of two addition mobile products

• Automated user statistics gathering process cutting time from 2 weeks per month to 4 hours per month

• Wrote Java program to scan user logs to calculate peak simultaneous usage per time of day

• Provided technical consultation on system design, vendor selection, and support for a hospital patent entertainment and education device

• Delivered prototypes in five months for executive demonstration

• Wrote Business Plan for the product

• Participated in sales of first five systems

• Defined second release of the product

• Wrote a 3-D modeling program for optimal mounting of device in patient room

• Developed a queuing theory module to predict wait times and "busy signals" for system service

TeleHeath Services, Raleigh, NC 2002-2004

Director of Product Development and Director of Customer Care Center

• Designed a patient entertainment and clinician access terminal that delivered informational and entertainment content to the bedside

• Delivered working prototypes in less than a year

• Managed testing and Quality Assurance for newly developed products and existing products including establishing processes and procedures

• Managed production line for Video on Demand servers and reduced parts cost by $1000

• Managed support center for TeleHealth Services products R. Keith Scott - 3 - 10/24/2017

Deloitte Consulting, Atlanta, GA 2000-2002

Senior Manager

• Provided technical due diligence for a healthcare equipment provider considering a joint venture based on a UK third party’s product. Presented results to company CEO with a recommendation to proceed

• Served as project manager and technical advisor for an international pharmaceutical company and a vendor that developed a contract management system for the company

• Conducted a network assessment for a large northeast hospital to determine the feasibility of implementing a wireless network throughout the hospital that yielded in 8 recommendations for the CIO, all of which were accepted

• Managed a team that delivered a middleware adapter for a large global B2B

• Started, staffed, and managed the Raleigh e-Studio, “software factory” for producing software for Deloitte Consulting clients

• Typical clients included: Bristol-Myers Squibb, Johnson & Johnson, TeleHealth Services, Global Healthcare Exchange, ExxonMobil, Hospitals & Health Networks Magazine ADDITIONAL EXPERIENCE

IBM

Senior Programmer and Manager

• Wrote the wireless strategy for IBM's Retail Store Solutions Division and presented it to the Division vice president

• Developed a $2B division’s test automation strategy and lead a team in its implementation, reducing configuration times from hours to seconds

• Engaged universities in graduate-level research in the area of software testing, securing a $300K grant for collaborative work with Florida Tech

• Developed statistical models for defect discovery and prediction with results and recommendations presented to corporate software test taskforce.

• Managed IBM LAN Switches development group including worldwide product support team that reduced problem backlog by 75% and improved customer response time by over 300%.

• Led an advanced technology development team that produced IBM’s initial multimedia projects including MPEG movie distribution over satellite and ATM networks resulting in numerous patents, invention disclosures, papers and awards. CONTRIBUTIONS TO THE IT FIELD

• Graduate teaching assistantship NCA&TSU and graduate seminars at NCSU and Duke University

• NCSU Adjunct Professor of Computer Science

• Eight IBM Technical Reports

• Eight journal and conference publications

• Book chapter - "Fault-Tolerant Software Reliability Modeling," in Software Reliability Models: Theoretical Developments, Evaluations, & Applications, IEEE Computer Society, 1990.

• PhD dissertation - Data Domain Modeling of Fault-Tolerant Software Reliability

• Master's Thesis - Computer Aided Analysis of Linear Active Two-Port Networks

• Three U. S. patents

• Three published Invention Disclosures

R. Keith Scott - 4 - 10/24/2017

• Significant presentations at international conferences and industry tradeshows EDUCATION

PhD, Electrical Engineering, North Carolina State University MSE, Electrical Engineering, North Carolina Agricultural & Technical State University BA, Physics, University of North Carolina

BOARDS

Industry Advisory Board, Computer Science Department, Florida Tech, Melbourne, FL

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