Wanda L. Hamilton-Wolferd

* **** ****

Willow Street, PA 17584

717-***-****

ac264p@r.postjobfree.com

Achievements: New Holland Meats/Pony Express Foods-Devised system to ensure orders were

not lost, payments were applied promptly and that facilitated smooth work flow

processes.

Davis Energy Services-Sold a $15,000 HVAC installation job while owners

were on vacation. Original quote given by owner could not be located.

Collaborated with service manager and estimator to compile new quote and

contract. Obtained signed contract, ordered materials, scheduled installation

and completed to customer’s satisfaction. Received bonus from owners.

PrimitivesByKathy-Reduced past due receivables by 40%($60,000) during

first 4 months of employment. Devised system to ensure

adherence to credit terms and to allow for prompt follow-up

Morgan Stanley Dean Witter-Consistent high scores during internal and SEC

compliance audits.

Skills: Accounts Receivable-Bank deposits (manual & electronic), payment posting, setting

credit terms and checking credit references/reports, collections,

credit card processing and settlement, cash handling,

invoicing/billing, monthly statements, bank reconciliation, credit

memos.

Accounts Payable-Match purchase orders and supporting documentation (packing slips,

etc.) with vendor invoices, obtain required approvals, code, voucher &

input into system for payment. Periodic check runs. Reconcile vendor

invoices with monthly statement and research any discrepancies.

Customer Service-Scheduling, dispatch, order entry, resolution of complaints and issues,

reception/front desk, composition of business correspondence.

Supervisory-Trained new brokers and sales assistants in operations procedures.

Supervised sales assistants when they were in secured operations area.

Monitored location and activities of 8 service technicians.

Human Resources-Reviewed applications, assisted in selecting candidates for interview,

checked references, answered employee questions regarding benefits

and company policies, computed time cards for processing by payroll

service.

Reception-Greeting and assisting callers and visitors. Taking of detailed messages.

Managed multi-line telephone system. Processed incoming and outgoing

mail. File management.

General-Excellent organizational, time management and prioritizing skills, accustomed to

meeting deadlines, punctual, reliable, detail focused, motivated, self-starter.

Computer Programs: MS Word & Excel(2003, 2007, 2010), Great Plains,

QuickBooks 2010(Contractors and Manufacturers editions), Cobol,

Counterpoint, CNC, Insight, Cargas, Outlook, email, Internet, proficient

data entry both alpha and numeric.

Education: diploma, J.P. McCaskey High School, Lancaster, PA

Employment History: 2015-2017 Amerigreen Energy LLC Lancaster, PA

Billing Administrator for Petroleum and Propane divisions

Collaboration with Directors of Petroleum and Propane divisions to

ensure accurate billing to customers. Established strong relationships

with customers and suppliers. Contract maintenance.

2013-2015 Staffing Agencies-temporary positions

Administrative Assistant, Accounts Payable Clerk/Reception, Accounting Assistant

2012-2013 New Holland Meats/Pony Express Foods, Blue Ball, PA

Accounting Assistant/Receptionist: Bank deposits, reconciliations,

order entry, payment posting, credit card processing and settlement,

invoicing, account set up, expense reports.

2010-2011: Worked part-time while caring for terminally ill parent.

The Lodge-Administrative Assistant

Employee Staffing Services-Front Desk

Various clerical projects for self-employed friends.

Took computer classes at PA CareerLink to keep up with skills

2007-2010 Tri-State Trailer Sales Inc., Lancaster, PA

Accounting Assistant/Receptionist: Accounts Receivable/Payable,

reception, collections, file management, expense reports

2006-2007 & 2001-2004 Davis Energy Services Lancaster, PA

CSR/Secretary: Accounts Receivable, scheduling, dispatch, collections,

inside sales, invoicing

Organizations/Activities: Member AMVETS Post 19 Ladies Auxiliary, Lancaster, PA

Served as Secretary 1999, Treasurer 2000,

Volunteer for community and veterans’ services

Member American Legion Ladies Auxiliary Post 34, Lancaster, PA

Volunteer for community and veterans’ services

Member Veterans of Foreign Wars Ladies Auxiliary

Volunteer for veterans’ and community services

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