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Customer Service Microsoft Office

Location:
Waterloo, NY, 13165
Salary:
11.00
Posted:
November 06, 2017

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Resume:

Emily Lewis

**** ** ** *** *** ● Waterloo, New York 13165 ● (315) 651 - 3008 ● ac25r0@r.postjobfree.com

EDUCATION

Bachelor of the Arts in Anthropology

State University of New York (SUNY): College at Geneseo, Geneseo, NY

Semester Study Abroad in London, England

Regent’s University London, London, England

Sales Associate

Three Brothers Winery and Estates, Geneva, NY 2013 to Present

Support management in daily operational functions of business including administrative work on Microsoft Office, data entry, filing, and copying/faxing and using the cash register.

Effectively distribute and sell products and merchandise to potential customers.

Prepare the company’s sales floor with visual merchandising daily.

Assist in events in which the estate is involved on property and traveling to events on different properties around the state.

Prepare for events through sales, marketing, floor set up and distribution of product.

Maintain and maintenance the machines on the property.

Key Holder

Savor New York by Mackenzie-Childs, Waterloo, NY 2017 to 2017

Performed customer service by answering phones, providing information to the customer.

Facilitated contact between both store locations to gather information and to provide the best service for customers.

Created spreadsheets for staff members to documents products.

Efficiently open and close the store according to policy.

Administer responsibilities to the staff in order to obtain daily proceedings effectively and monitor daily tasks.

Facilitate events and successfully coordinate with staff as well as outside staff to ensure success.

Effectively work with staff and management in order to upsell product and properly sell to each client, to maintain customer relations.

Senior Field Research Study

Genesee Valley Conservancy, Geneseo, NY 2015 to 2016

Recorded research data to effectively present and preserve.

Developed field research/observational studies to further the efforts of the Conservancy in preserving land.

Participated in several observations for field analysis.

Recorded field notes for further analysis and preserved classified documentation.

Conducted over fourteen one-on-one interviews in a six-week period for a class at SUNY Geneseo, Ethnography and Field Methods, which helped to understand the preservation of the Genesee Valley Conservancy.

Lead focus groups as the main interviewer and conducted semi-structured interviews for research on the Genesee Valley Conservancy.

Obtained IRB approval (Institutional Review Board) to conduct research and interviews for the case study designed in Ethnography and Field Methods.

Assistant Teaching

St. Mary’s School, Waterloo, NY 2007 to 2010

Assisted the Teacher in Religious Studies taught to the students.

Organized paperwork for the students in grades 5 and 6.

Prepared homework for every student twice a week

Prepared each student for Confirmation upon entering grade 8.

Read passages to students for each class.

Assisted students in Rehearsals for Confirmation.

Assisted each student with classroom activities or projects.

Nominations Chair

Epsilon Rho Chapter of the Alpha Sigma Tau National Sorority, Geneseo, NY 2014 to 2016

Reviewed applications for sorority positions (et: President, Secretary)

Lead committee meetings in order to select candidates.

Effectively maintained an unbiased leadership position within the sorority.

ADDITIONAL SKILLS

CPR/AED Certified

Ability to Conduct Semi-Structured Interviews with agencies

Extensive Research through Anthropological field study program

Microsoft Office (Excel, Power Point, Word)

Experienced Leadership developed through (student government, student mentor, research, sales)

International Travel Experience: London, Ireland, Italy, Greece and The Netherlands

Public Speaking skills obtained from education and field research

Exceptional communication skills obtained through (customer service, leadership roles)

Fundraising skills obtained through (organizations, community involvement)

ACTIVITIES

Nominations Chair, Epsilon Rho Chapter of the Alpha Sigma Tau National Sorority 2014-16

Member, SUNY Geneseo Putnam Hall Council 2014 to 2015

Volunteer, Habitat for Humanity 2014 to 2016

Volunteer, Red Cross Blood Drive 2014 to 2016

Volunteer, Relay for Life SUNY Geneseo 2014 to 2016



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