**** ******** ***. • Centralia, WA *****

Phone 360-***-**** • E-mail ac24lj@r.postjobfree.com

Jon E. Zimmer

I am an experienced Unix/Linux System Administrator and Storage Area Network (SAN) Engineer with 20+ years experience in Enterprise Information Technology environments. While my main experience is with Unix systems and SAN management I also have experience administering Windows environments and some virtual environments (hypervisors/Vmware). I am an excellent communicator who can work autonomously and also enjoys being a member of an excellent team. Collaboration between knowledgeable groups working towards a goal of achieving greatness always drives me to perform at my highest capacity. I thrive on getting into the mud of a situation, determining the resolution to an issue and completing the project on time, on budget and to the greatest satisfaction of the client. I am a determined 'go getter' who can implement new installations, perform problem determination/root-cause analysis and maintain your environment with outstanding results. I am a thorough documentor and auditor of servers, architectures or environments to ensure all aspects are properly documented to ensure ease of management. I hope I can show you what an excellent addition I would be to your organization.

November 2016 – Present Great Wolf Lodge, Grand Mound, WA

Housekeeping Floor Supervisor

I started working at Great Wolf Lodge in Grand Mound, WA as a temp called in to replace all sleeper sofas in the resort hotel. When this work was completed I was kept on to help with housekeeping (stripping rooms of linens and towels to prepare them for cleaning, stocking supply closets etc). My hard work was appreciated and I was informed by management that there was a supervisor position opening and I was hired on fulltime in February. My duties are to supervise housekeeping staff to ensure all rooms on my assigned floor (up to 50 rooms) are cleaned and ready for guests each day by 4:00pm. This requires motivating staff to work at a fast pace, inspecting rooms to ensure high cleanliness standards, helping the team be successful by making sure they have all supplies necessary to complete the job or by helping clean rooms. I also mentor new team members and embue them with the Great Wolf culture. I interact with guests all day responding to questions, or helping with any issues they may experience (lost items, locked room safes etc) and ensuring they are having a fun time at the resort. I came in to do a small job and my hardwork and leadership skills were recognized, my customer service skills were appreciated and I’ve shown them what a great leader and team member I can be. At times my language skills have come into play with staff and guests as well.

March 2006 – May 2016 CDI Corporation, Centralia, WA

Storage Area Network Engineer/IT Security

Contracted to IBM Global Services working in a variety of jobs over 10 years. Most recently I was in a position of leadership on The Hartford account as a security focal, priority project dispatcher, workload management, storage allocation/reclaim and installation/decommission design review. Designed storage allocations, and reclaims. Performed new system installation design in collaboration with the storage architect team and server and networking teams. Administered 180+ Qlogic Intelligent Passthru Modules (IBM FC3171) maintaining proper firmware, vaulting 300+ shared IDs, responding to any and all errors, managing all connections to the SAN attached either to IBM Bladecenter or IBM Pureflex chassis. Managed and administered 10,000+ port SAN utilizing IBM storage XIV, Storwize V7000, IBM SVC, DS8000 series, DS4000 series, EMC VMAX, DMX, Symmetrix, Clarrion, Cisco MDS, McData SAN Directors, Brocade SAN switches, IBM TPC, Netbackup and some NETAPP FAS. Performed Storage array installations and decommissions performing initial storage design, verifying interoperability, configuring remote arrays for disaster recovery, configuring copy services and replication maintaining these configurations for the client.

Worked cooperatively with server and storage architects, database administrators, project managers, server administrators in daily management of all systems utilizing external storage. Conducting problem determination, proactively monitoring SAN/NAS devices to ensure proper function and best practices were followed and maintained. I have a very good understanding of the Transition Transformation Integration Architect role because of the experience I had on this team. During my five years supporting The Hartford account we migrated from EMC Symmetrix to DMX, and from DMX to VMAX, then from VMAX to IBM XIV, SVC and Storewize V7000 storage. The last three years in this position I was given the responsibility to manage storage for 30 IBM Bladecenter racks and 20+ IBM Pureflex racks. This included the installation and management (troubleshooting, upgrade, networking etc) of 50+ Qlogic Intelligent Passthru Modules, 300+ shared IDs (via ITIM Vault management). I also worked very closely with the Vmware server administrators installing, relocating and troubleshooting virtual hosts, zoning, mapping and masking storage for these hosts and moving hosts from one blade to another if necessary. While I was not on the Vmware server team I gained enough experience in this role and performed enough server administration that I could effectively administer virtual hosts in a Unix or Windows environment.

In my 10 years as a Storage Area Network Administrator I have had many occasions to work with Storage Architects both for daily work on client accounts as well as working transitions, tech refreshes, migrations from EMC to IBM SAN storage, IBM Sharks to V7000 or XIV, new installations and decommissions. As Department Security Focal I ensured all team members are aware of security issues, trained them in security measures and ensured they were following these standards. As Security Focal I managed all SAN Shared IDs for systems and devices we managed (about 300 IDs), ensuring these IDs were stored in the ITIM vault and updated every 90 days. Also in the capacity of Security Focal I was tasked with performing quarterly employment verification and privileged access reviews to ensure only authorized users have access to our systems and any employees who have moved on have had their IDs removed from all systems. This included working with the IBM security team to manage TACACS user ACLs and working with The Hartford client's Active Directory team for the same purposes. The role of SAN/NAS Team Dispatcher required me to monitor client incident and change queues either via Remedy or ServiceNow to dispatch new work and monitor work in progress in order to ensure work was completed on priority basis (where applicable) and nothing was forgotten or left behind. I maintained several Microsoft Excel spreadsheets including pivot tables in order to track the work from initial implementation through completion. This collateral position also required me to review and approve changes created by team members for accuracy and completeness prior to the change being reviewed and approved by upper change management members. I was considered to be in team leadership position as a team dispatcher and department security focal. I am a team player who can work within a team and will take lead if needed.

EMC Storage (VMAX, DMX, Clariion, Symmetrix,) subject matter expert; as well as EMC Control Center, Symclone, Timefinder, NaviCLI SME. Headed up SAN support for American Medical Optical's migration to an IBM Data Center. Installing CX3-80 and DMX3000 onto a Cisco and Brocade heterogenous SAN.

Adminstered Diageo Co. ~100 port SAN connected to IBM DS8300, EMC DMX2000, EMC Clariion CX400, two McData 6140 directors, IBM P595 (6 LPARs), HP9000 and Windows 2003 servers. Performed all SAN design/engineering while supporting this account. Maintained Ameriprise's three DS4800's in an ~80 port SAN geographically separated between St. Louis, MO. To Lexington, KY. Including Flashcopies and Disaster Recovery. Conducted all aspects of design and engineering of SAN storage and networking, technical documentation of SAN hardware and software. Maintained SAN for 40 servers for Security Capital Assurance on two DS4800's in a 95+ port configuration. Participating as the SAN SME for any and all performance issues and providing my expertise where SAN is involved. Did all SAN design over the life-cycle of this account before rolling it off to GR team in India. Administered American Express IBM SAN including multiple EMC DMX, IBM Sharks, Brocade and Cisco MDS switch/director fabrics in a 10,000+ port SAN config. Participated in design meetings, new projects, problem determination and root-cause analysis. Change management via TSO, and Remedy. Created or updated large amounts of documentation of account hardware/software and configurations. Technical documentation on this account was extensive. Performed initial server backups for new Intel servers using Veritas Netbackup. Responsible for Backup/Restore of HP Openview Data Protector attached servers. Performed installation/administration of IBM TotalStorage Productivity Center (TPC). Basic SAN administration duties included user issues, filesystem maintenance, patches, system security, problem determination, installations, decommissions, allocations, reclaims.

Performed storage system upgrades and installation trays of new disk to arrays, server storage upgrades, new server builds including building filesystems using AIX LVM with emphasis on performance. This work required me also to play the role of Storage Architect as well as Admin. System Administrator knowledge of Unix (AIX (3.0-6.1), Solaris (2.6/8/9/10), HPUX(10.2,11), and Linux(RHEL 4/5/6), Windows(NT-2008 Server) and Vmware(ESX/ESXi) was necessary in order to successfully contribute to this position. I have been a Unix System Administrator mainly using AIX, Linux (Redhat), and Solaris over a 20+ year career. I have some experience with SCO Unix as well.

Oct. 2005 – March 2006 Comforce Bellevue, WA

Unix System Administrator

Contracted to Boeing Co. to assist in conducting upgrades of AIX CATIA/VPM workstations for the AEW&C (Wedgetail) program. Upgraded approximately 300 AIX workstations from AIX 4.3.3 to AIX 5.3 via Network Installation Manager (NIM) upgrade process, usually via alternate disk install (NIM). Inventoried all (approximately 200) CATIA workstations accountable to the AEW&C (Wedgetail) program. Assisted in ensuring workstations and servers adhered to information security rules as set down in the Computing Security Manual.

Performed trouble shooting of the “Big Brother” system and network monitoring software, and applied fixes where necessary to get application performing correctly. Basic AIX system administration duties ( user issues, filesystem maintenance, patches, networking and system security, etc..)

Sept. 2002 – Sept. 2005 Regence BlueCross BlueShield Portland, OR

Unix System Administrator/Storage Area Network Engineer

Built IBM P-Series servers and maintain them for internal customers. LPAR of Regatta Class servers.

Filesystem management using IBM AIX Logical Volume Manager (LVM). New system installation to include designing filesystem layouts and sizes, which filesystems would be internal and which external storage. Collaborated with database administrators, storage vendors, and system architects to determine environmental configurations of new system architectures. As Storage Area Network Administrator I managed an approximately 600 port Fibre channel SAN split between three data centers (Portland, Salt Lake City, and Tacoma). Utilized EMC Symmetrix, Clariion, EMC Control Center 5.0, 5.1, 5.2, EMC PowerPath 3.0.2, 4.2.0, 4.4.2, EMC Solutions Enabler, Navisphere Manager, Navicli, Symcli, Timefinder, Symclone, EMC Performance Manager, IBM ESS, SDD, ESSutils, FibreZone bridge, McData 64 and 140 port directors, IBM Total Storage Manager.

System administrator dedicated to 40TB datawarehouse operations, including provisioning SAN storage, creating and maintaining filesystems, troubleshooting filesystem and performance issues. Most of the server and SAN work was completed remotely from Portland to the main Datacenter in Salt Lake City. Created utility scripts (Kornshell, Perl and Bash, SED, GAWK, DOS, CSH) for myself and other team members. Performed hardware installation of four McData Directors, fibre connections to patch panels and P-Series servers and HMCs including configurations and powering all hardware in the Tacoma datacenter.

Software: AIX 4.3.3, 5.1, 5.2, 5.3, RHEL 2, RHEL 3, Solaris 6, Solaris 8, Solaris 10, Windows 2000, Windows XP, Veritas Foundation Suite 3.4, KSH, PERL, BASH, AWK, SED, Connectrix Manager, SYMCLI, NAVICLI, Veritas Foundations, EMC NAVISPHERE, EMULEX HBAnywhere, Qlogic SANSurfer, EMC Powerpath, EMC Timefinder, EMC Symclone, LVM, NFS, SNMP, DHCP, DNS, CIFS, Veritas Netbackup and Backup Exec as well as Tivoli Storage Manager.

I've also used Expect scripting and the 'dd' command for system/storage administration purposes in many situations to ensure jobs were completed using proper commands with no user keying errors (especially when the work spanned multiple servers) or to ensure the exact information was written from one location to another (in the case of using dd).

Hardware: EMC Symmetrix 8830, DMX3000, DMX800, McData 6064 and 6140, Spherion, IBM DS8300, Shark F20, FAST-T. Utilizing SYMCLI, NAVICLI, Veritas Volume Manager / Foundations, EMC NAVISPHERE, EMULEX HBAnywhere, Qlogic SANSurfer, EMC POWERPATH, LVM,

Apr. 2001 – Apr. 2002 Teksystems Inc. Vancouver, WA

Unix/Linux System Administrator

Contracted to IBM Global Services working for client Consolidated Freightways. Responsible for day-to-day support of 5 IBM AIX RS6000 43P Running AIX 4.3.3 servers, 4 SUN Solaris E4500 running Solaris 6 servers utilizing Informix database and Compaq SAN. Administered daily backup plan, carried out work of problem tickets remediation; implemented system change requests using change management system. Installed and supported RedHat Linux servers responsible for serving DHCP, DNS, NTP and HTTP Service for internal LAN, as well as serving a MySQL database and PHP integrated accounting of all project related documentation.

Installed and supported RedHat Linux desktop PCs for personnel requiring a versatile and affordable Unix workstation solution. Also provided LINUX system and application training to personnel upon request.

Updated project related documentation; relocating the documents into a cogent filesystem structure easily indexed and retrievable from a MySQL/PHP integrated web page.

Oct. 2000 – Apr. 2001 Velocita Communications Washougal Wa.

Unix/Linux System Administrator

Created, updated and managed Netscape Messaging server in rapidly growing company. On any given day I was adding 30 to 90 employees to the database; verifying them in LDAP and ensuring their e-mail was accessible via the web. Responsible for installation and configuration of company printers nationwide using HP JetDirect printer administration tool. As this was a burgeoning company I was configuring and verifying 5 to10 printers per day and monitoring print servers, and troubleshooting network connections to printers and print servers. Responsible for day-to-day administration and monitoring of 5 Sun Solaris servers on Solaris 6, E-mail administration, network administration, printer administration and user administration. Created GNOME desktop window management interface for use between Solaris server and Hummingbird Exceed X-window server on Windows98 desktop for users needing X-windows type access to Sun Servers. Solaris 6 and Windows NT administration; Veritas Volume Manager and Filesystem; installed and configured Cisco switches as part of wireless network installation.

Apr. 2000 – Oct. 2000 Aetea Information Technology Bellevue, WA.

System Administrator/Technical Writing

Contracted to Eddie Bauer Co. to help document and update servers. Updated documentation including Standard Operating Procedures for all production Unix servers. Conducted security audit of Unix servers, and compiled a report for management with prioritized recommendations to bring systems into compliance. Administered Continuus Change Management application, which had had no administrator for two years.

Administered APACHE web server for software development group, creating, adding and removing web pages when requested, and adding or implementing Apache modules when necessary, among other duties. Administered IBM Websphere on production servers conducting changes as requested using Model 1 change management techniques. Supported software development team identifying problem areas of the software (i.e., memory leaks) that became apparent from version to version.

AIX 3.2, AIX 4.X, IBM ADSM ; Veritas Volume Manager and Filesystem; Raid Arrays; Korn Shell; PERL; DNS/BIND; TCP/IP, Sendmail, Apache, HTTP, DHCP, TCP/IP, UDP, SSH, Expect, BASH

May 1998 – Apr. 2000 American Express Co. Phoenix, AZ

System Administrator/Change Management/IT Security focal

System Administration on the AMEX Unix/NT operations team. Managed 15 H50 servers running AIX for the Travelocity backend ensuring 99.999% uptime. Managed a 7 frame IBM RS6000/SP2 (Equus) and a 5 frame IBM RS6000/SP2 (Datawarehouse) using AIX, PSSP and Kerberos, ensuring 99.999% uptime. Managed E-mail hub processing e-mails for the entire US Soutwest region; monitoring queue for e-mails with improper addressing or other routing issues, resolving those issues and moving the e-mail on its way, main protocols and e-mail systems used were X500, Sendmail, cc:Mail. Due to my knowledge of information collection methods I took on a collateral duty as team security focal, monitoring for break-in attempts and successes via the HP Netranger system and dealing with issues as they arose. Also I trained the team in social engineering and how to recognize blackhat methodology. Change management administration using RACF/TSO, later CA Unicenter and ultimately Remedy. Created Standard Operating Procedures pertaining to server security and how to maintain information security by not volunteering server information to people who have no need to know, etc. Managed Stratus systems for the AMEX Black Card backend. Administered 35 Solaris servers for AMEX web backend and brokerage sites ensuring 99.999% uptime. Became familiar with EMC SAN solution; utilized Veritas Volume Manager and Veritas Filesystem and Veritas Netbackup; IBM ADSM; Tivoli Storage Manager; Solaris; IBM AIX 3.2, 4.x; Raid Arrays; PSSP; Kerberos administration; SSH; DNS/BIND; DHCP; TCP/IP; UDP; HTTP; SSH; TFTP; LPD; LDAP Utilized IBM Websphere in the day-to-day administration of web complexes.

Feb 1996 – May 1998 State of Washington Dept. of Information Services Olympia, WA

Computer Operator 3

Operated several different computer systems related to the handling of tape libraries, microfiche creation, printing of various forms for several different State agencies and State payroll checks. Created tape backups using a StorageTek tape silo, cataloged the tapes and prepared them for offsiting. Created microfiche documents for State agencies using JCL to collect information from the mainframe (IBM S/390) computer, burning the image to microfiche slides, sorting the slides and preparing them for delivery to the proper agency. I managed very large (300-15,000+ pages) print jobs, printing State payroll and unemployment checks for various agencies, Titles and licenses for the Department of Licensing, various L&I forms and correspondence on large IBM printer systems attached to the mainframe.

Dec 1985 – Nov 1995 United States Navy Various Locations

Cryptologic Technician (Interpretive)

Following recruit training I attended The Defense Language Institute/Foreign Language Center at the Presidio of Monterey, CA where I became fluent in the Spanish language. I attended follow-on training at the Naval Technical Training Center Detachment, Goodfellow AFB, San Angelo, TX where I was trained as a foreign language radio telephone operator and intelligence analyst (Top Secret SCI clearance required).

Trained to use Minix on a IBM 3B15 Mainframe to conduct my work. When issues arose with the system it was difficult to get a system administrator to help fix the problem, and the problem was usually an easy fix. I took it upon myself to learn how to administer the Unix OS so that I could deal with problems without having to wait for a sysadmin to become available. Eventually took on the role of department sysadmin and was provided with root access. I wrote many Kornshell scripts to help other operators and analysts to do their work. Wrote shell scripts to perform system maintenance (log clean up and such) via the cron facility and wrote templates to create forms for various correspondence and reports. Over my 10 years of service I performed this collateral duty regardless of my duty station.

Skills:

Operating Systems: Linux/Unix: RHEL 4/5/6, AIX 4.3.3/5.1/5.2/5.3, Solaris 2.6/8/9/10, HPUX, SCO Unix

Microsoft: MS-DOS 3.3 to Windows Server 2008; MSOFFICE (Excel, Word, Presentation, Outlook, Visio, Access)

NETAPP: Data ONTAP 7.3.x, 8.0.1, 8.0.2 (7-Mode); 8.0.2, 8.1.1 (Cluster Mode)

Hardware: IBM RS6000 SP2, IBM RS6000, IBM P595, SUN, NetRanger, IBM Bladecenter, IBM Pureflex

Tape libraries/changers: StorageTek/Sun/Oracle, ADIC/Quantum, ATL

SAN/NAS arrays: IBM DS800, IBM DS4000, IBM XIV, IBM SVC, Storwize V7000, EMC

Symmetrix/DMX/VMAX, EMC Clariion, EMC Centerra, NETAPP FAS, IBM ESS

Fibre Channel switches/FC-SCSI bridges: Brocade, Cisco MDS, McData, Qlogic IPTM,Emulex HBA, Qlogic HBA

Software: Kerberos, DNS/BIND, SSH, Apache, TCPwrappers, HP Openview,

Backup Software: Veritas NetBackup 3.0 to 7.5.0.1, Veritas Backup Exec 8.x/9.x, IBM ADSM

STORAGE Software: symcli, navicli, Veritas Volume Manager/Symantec Storage Foundation 3.x/4.x, EMC

Timefinder, EMC Symclone, EMC Navisphere, EMC PowerPath, IBM LVM, Linux LVM/MD, Emulex

HBAnyware, QLogic SANSurfer, dd, HP Storageworks, EMC Control Center

Middleware: MS Active Directory, IBM Websphere, LDAP, SSH, CFEngine

Networking: Fiber Channel SAN, STORAGE, Ethernet, TACACS, DHCP, DNS, SNMP, NFS/CIFS, TCP/IP

Scripting: sh, ksh, bash, gawk, sed, MS DOS, csh, Expect, PERL

Education

May 2012 Hewlett Packard, Virtual (online)

Storage Works XP 1: Configuration and Management

Nov 2011 EMC Corp., Virtual (online)

EMC FAST and FAST VP

Apr. 2005 MSI, Portland, OR

IBM AIX 5.3 Virtualization and Differences

Mar. 2005 RedHat, Kirkland, WA

RedHat RHCE 300

Aug. 2004 Veritas, Portland, OR

Veritas Foundation Suite 3.4

April 2004 InfinityIO, Half Moon Bay, CA

SAN Boot Camp

May 2003 EMC2 Bellevue, WA

EMC Control Center 5.1 & EMC Timefinder operations

Apr. 1999 IBM Corp., Dallas, TX

Q1096, IBM RS6000 SP2/PSSP System Administration

March 1992 Naval Technical Training Center, GoodFellow AFB, San Angelo, Texas

Radio Telephone Operator

Sept. 1991 Defense Language Institute/Foreign Language Center, Presidio of Monterey, California

Russian linguist

Sept. 1986 Naval Technical Training Center, GoodFellow AFB, San Angelo, Texas

Radio Telephone Operator

March 1986 Defense Language Institute/Foreign Language Center, Presidio of Monterey, California

Spanish Linguist

December 1985 Naval Recruit Training, NavRecTraCen, San Diego, CA

Basic Seaman

June 1985 North Thurston High School, Lacey, Washington

Graduate

Languages

Speak, Read, Write Spanish and Russian fluently

References: Available upon Request

Contact this candidate