STEVE BROWN

Renton, WA *****

425-***-****

ac24fx@r.postjobfree.com

SUMMARY

Certified Scrum Master and Project Manager with over twenty five years of experience in the software development industry. Hands on experience using Agile Scrum and Paired Programming as well as Waterfall and Iterative SDLC. Proven track record of converting Waterfall based teams to Agile. Experienced in managing complex, strategic and tactical projects that span international and cross-organizational boundaries. Reported directly to CEO, VP of Engineering and key stakeholders during weekly status reviews.

EXPERIENCE

2016-Present Iron Mountain (contracted via Opusing) Renton, WA

Scrum Master and Technical Project Manager

●Working with on and off shore teams to deliver a modernization project.

●As a scrum master, I'm helping them align their product owner, developers, and QA members towards a common set of goals.

●As a project manager, I'm keeping the business updated and keeping an eye on the budget.

●Tools used include: JIRA, Quickbase, Sharepoint, MountainView, Microsoft Office

2014-2015 Alaska Airlines (contracted via SolutionsIQ) Seatac WA

Scrum Master

●Helping three teams continuously delight their customers, by helping them to work together on the most valuable stories.

●Coaching my teams and product owners the essentials of Agile and Scrum, including: story writing with acceptance criteria, product and sprint backlogs, retrospectives, stand-ups, and demos.

●Teaching my teams the value of continuous improvement, regular demos and stakeholders’ sessions, and defining the minimum viable product that we can deliver.

● I love helping to evangelize Agile/Scrum to other teams and help them see its benefits.

●Created a cross-functional book club to promote a culture of continuous learning and interdepartmental collaboration.

●Tools used included: JIRA, Sharepoint, Microsoft Office

2010-2014 Edifecs; Bellevue, WA – A healthcare software solutions company

Senior Technical Project Manager/Scrum Master: Engineering

●Servant leader for multiple international and cross-functional Financial Management teams: Responsibilities included:

oFacilitating daily stand-up meetings

oAssessing and mitigating risk

oScheduling and conducting Agile ceremonies (planning, demos, and retrospectives).

oClarifying scope and feature prioritization with Product Owners and key stakeholders through regular backlog grooming sessions

oContinuous training on and enforcement of Agile principles

●Converted existing EDI teams from Waterfall to Agile while maintaining existing deadlines

●On-boarded three brand new teams and products in 2014

●Worked with IT department to procure hardware and software for both individual users as well as the team

●Tools used included Target Process, Celoxis, PowerPoint, Microsoft Office, and SharePoint

Senior Technical Project Manager: Client Services

●Delivered on SOW’s from kickoff to completion including:

oRequirements gathering

oCustomization of workflows and mappings with appropriate documentation

oOn-site and remote installations

●Managed multiple HIPAA 4010 to 5010 implementation teams

●Managed client expectations through both onsite visits and conference calls

●Tools used included Jira, Bugzilla, Microsoft Project, PowerPoint

2000-2010 SeaChange; Acton, MA – Emmy Award winning provider of Video On Demand and digital advertising to cable and telecommunication industry

Scrum Master/Project Manager//Senior Programmer/Internal Auditor

●Responsibilities included

oLed multiple international and cross functional development teams using Agile

oResponsible for hardware budget as well as leading the qualification of new platforms for my teams

oTrained domestic and international engineering teams to receive certification from TL9000 audits

oDeveloped processes to improve productivity, increase product reliability, and improve quality

oCoached teams and product owners during transition to Agile/Scrum

oTrained and audited both domestic and international teams for TL9000 certification

●Facilitated a bi-weekly engineering reading group for professional development

●Tools used included: VersionOne, Microsoft Project, and SharePoint

2000 Miracle XRP, Inc.; Wilmington, MA - Provider of Internet-centric ERP solutions

Programmer Analyst

●Created an interface (ActiveX Control), which enabled Miracle's enterprise solution capabilities to extend outside of the enterprise via the Internet

1989-1999 AMS Services, Inc.; Norwell, MA - Leading provider of software to the insurance industry

Senior Software Developer/Programmer Analyst

1997 Plymouth County Correctional Facility; Plymouth, MA

Instructor and Tutor (Part-time)

●Developed course content and syllabus for a Computer and Mathematics course in which basic computer and math skills were taught to inmates

●Topics included spreadsheets, word processing, Quick Basic, workplace procedures and etiquette. Weekly volunteer in the one-on-one literacy program

EDUCATION AND PROFESSIONAL DEVELOPMENT

●Bachelor of Science degree in Computer Information Systems, Bentley University

●Certified Scrum Master, SolutionsIQ

●Certificate in Applied Project Management from Boston University (PMBOK)

●Introduction to C++ I & II, Data Structures Using C++/Java, Harvard Extension

●TL9000 Internal Auditor Training Revision 5

●New Manager Training

●Total Quality Management

●Effective Techniques for Software Testing

●EDI Fundamentals and Best Practice Training

TECHNICAL SUMMARY

●JIRA, Target Process, Celoxis, VersionOne, Rational Suite AnalystStudio, Microsoft Project

●Lync, Web-Ex, VMWare, SharePoint; Visio, PowerPoint

●SQL Server, MS Access, Oracle, MountainView

●C/C++, Visual Basic (VB)/ActiveX, Visual Basic for Applications (VBA), C#

●Quick Basic, Crystal Reports, Microsoft Office, Visual Source Safe, Install Shield

VOLUNTEER

●Bellevue Botanical Gardens (2012-present)

●Sophia’s Way (2013-14)

●Westford Cable Access Television – Board of Directors, Clerk (2007-2009), producer & host (2006-2011)

●Westford Teen Center – Board of Directors, Chair (2004-2010)

●Foster Parent (2002-2007)

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