Anurag Chawla, PMP, PSM *

Current Location : Dallas TX

Contact : 404-***-****

SUMMARY:

16+ years of experience in the Information Technology with expertise in developing and managing large scale applications development projects, in telecom, health, financial and other private industries.

Certified Project Management Professional (PMP) by PMI.

Microsoft Certified Technology Specialist (MCTS) in MS Project 2007.

Certified Professional Scrum Master (PSM 1).

Experienced in project planning, execution, monitoring and resource balancing skills with ability to support multiple simultaneous projects in a matrix organizational structure

Experienced in training, motivating and mentoring onsite and offshore junior managers, engineers, developers and technicians using Agile Methodologies including SCRUM and Extreme Programming.

Experienced in coordinating, negotiating and motivating outside vendors and off-shore resources in support of timeline and IT project deliverables

Experienced in providing accurate status and financial reports regarding projects and initiatives to internal and external stakeholders.

Skilled at resource management, issue resolution and risk mitigation

Expertise in PMI PMBOK, SDLC, C++, .NET, J2EE (JMS, JNDI, JDBC, EJB, RMI), JAVA, XML and databases like Oracle 10i, SQL Server and MySql.

Specific job-related skills/experience levels:

PMP – Nov ‘2008

PSM – 3 years

MS Project Server – 10+ Years

MS Office – 10+ Years

EDUCATION:

MS Computer Science, Lafayette, Louisiana – July 2000

Bachelors of Information Science, University of Delhi – August 1998

CERTIFICATIONS:

Project Management Professional, PMI – November 2008

Microsoft Certified Technology Specialist in MS Project 2007 – August 2009

Professional Scrum Master™ level I (PSM I)

SKILLS:

Operating System: Window 9x/2k/XP, MS DOS, Sun Solaris and UNIX, Korn Shell

Languages: C++, Java, EJB/J2EE 1.5, JDBC, C#, .NET, Struts, SERVLETS, JSP, XML, Visual Basic, Visual C++, VHDL

Databases: MS Access, SQL, Oracle, Sybase, MySql

Web tools: HTML, Dream Weaver, JavaScript and DHTML

Other tools: MS Office 2000, MS Project, UML

EXPERIENCE:

10/09 to Present ATT, Dallas TX

Telecom Solutions, IT Project Manager

Lead multiple mid size to large size teams of development, engineering, product, design and marketing professionals in all phases of custom product solutions delivery (from requirements gathering through build, test phases, QA, launch and support) for clients.

Managed 3 PRISM/ITRR releases over a period of five months taking responsibility of successful completion of all release level tasks.

Actively involved in managing cross team dependencies between Development, QC, Environment Management and Production support team.

Releases were managed in compliance with the ITUP Process and deliverables.

Acted as a Scrum Master for 3 different teams, ranging from 4 to 15 team members, to help ATT transition from Waterfall to Agile methodology.

Completed bronze certification through Agile Boot Camp at ATT, aimed towards working with the organization in the role of a Scrum Master.

Primary Point Of Contact for the Scrum Team (includes developers, testers and prod ops representatives) for deployments of code into test, pre-prod and prod environments for sustainment and enhancing work efforts

Worked with development, test and support teams to create time line for code drops every 2 Sprints to the various environments

Conducted Daily Standups, Planning Meeting and Retrospective Meetings, Scrum of Scrum to help the team align with Agile methodology.

Work with product owners to groom the backlog and plan sprints, track, escalate and remove impediments.

Competed Professional Scrum Master (PSM 1) offered by Scrum.org to better understand the methodology.

Acted as a coach to help newer team members get acquainted with the Agile Process to streamline the work.

Implemented Waterfall and Agile software development approaches including high visibility project management techniques such as daily stand-up meetings, grooming sessions and Estimation meetings.

Created the Production Change Request for deployments into production for sustainment releases

Worked with LPM to coordinate dates with scrum team code drops.

Ensured business is up to date on rules/code maintenance releases as requested by sending necessary deployment communications to them when deploying code in Test as well as Production environment

Built & maintained Resource level task plan for design and development by project.

Worked with the Team leads to analyze dependencies, attend Business Review, Solution Document and HLD reviews.

Conducted weekly status meeting with design, dev and QC teams to track progress using MS project and developing / updating resource view.

Coordinated daily builds by providing required communication to the build team.

Helped manage monthly maintenance releases for PRISM by keeping track of the metrics and helping defects move through the ITUP Stages M3 through M9.

As a PEN representative, worked as an authoritative representative for IT UP and PRISM within the organization.

Assisted with the implementation and institutionalization of the Class B Action Plan.

Assisted with the planning and execution of the Class A Appraisal

Served as the process liaison to their team and partners with the ACSI LST, e.g. assist in providing support and guidance for all project and pre-audit activities

Executed RFP analysis, contract presentation/negotiation & vendor supply management for multiple projects.

Assisted with the planning and execution of the Class A Appraisal resulting in acquiring a 3.0 (highest rating) for the organization.

Worked as a Delivery / Project Manager for the Infrastructure organization helping track various initiatives like MQ Upgrade, Prod environment setup tracking them from task identification to prod deployment.

Provided status on work efforts where there is no LPM

Performed tracking of the User Stories progress using Greenhopper, Rally and TDP.

Created delivery plans for sustainment efforts and work with LPM to create Delivery Plan for enhancing projects

Did budget allocation and true ups monthly to ensure the team stayed in allocated cost.

Worked as a RAVE Program manager where the responsibilities included : Scheduling and running specified meetings as per the Agile process, Coordinating Presentations, Internal Readouts, Creating and/or updating Management Reports and Metrics, Overseeing the Front Door Process, including Monitoring the Front Door for new submissions on a regular basis, usually daily, Setting up the RAVE Projects in the Tracker, Gathering approval or rejection of RAVE Project submissions, Updating the RAVE Project Tracker for submitted project, AND manage RAVE Project Backlog

ENVIRONMENT: MS Office, MS Project, Rally, Jira, JAVA, TDP, Oracle 10g

09/06 to 10/09 Acterna LLC, Atlanta GA

Telecom Solutions, IT Project Manager / Scrum Master

Managed multiple IT projects with emphasis on SDLC, leading 5 large scale and multiple small scale projects into production

Created WBS, business requirements and functional specification documents as needed for each of the projects.

Acted as the main point of contact between many levels within the company including the Program Manager, QA Manager, Technical Architect and the Customer.

Worked closely with the Stakeholders and Technical lead to quantify requirements and develop prototype of new implementation using cutting edge technologies.

Instrumental in getting “Innovative Enterprise Initiative” award to the development team leading to higher team morale and increased productivity.

Increased Project Performance by quantifying performance measures (Scope, Time and Cost) and regularly reporting the status against Microsoft project plan to Stakeholders and Senior Leadership

Guided team of 15 from various departments and worked jointly with management personnel to address issues

Implemented Iterative and Agile software development approaches including high visibility project management techniques such as daily stand-up meetings based on Scrum

Analyzed/determined requirements from business sponsors, including writing requirements, data analysis and mapping, writing design specifications, UI concepts, end-to-end process and transactional understanding.

Managed and configured PLM components for life cycle management, project management, quality management and asset management.

Worked extensively with subject matter experts in writing the business cases and monitoring their implementation maintaining the quality of the application.

Prepared meeting agendas, document and distribute meeting minutes and action items and follow-up to ensure completion

Trained, mentored, and supervised a team of employees in Service Oriented Architecture (SOA) analysis methodologies & UML and RUP, SDLC best practices

Managed the Quality Assurance activities by actively being involved in developing the quality manual, implementing procedures, and the schedule.

Conducted risk assessment and facilitated resolutions for issues and risk mitigation associated with all deliverables

ENVIRONMENT: MS Office, MS Project, SharePoint, Visio, JAVA, .NET, webERP, EJB/J2EE, Ajax, SOAP, WSDL, JavaScript, RUP, XML, Lotus Notes, UML, Maven, Sybase 11.x, STRUTS Framework, Jboss, Web Logic Application server 8.1/Web logic portal, Remedy

07/05 to 09/06 Blue Cross Blue Shield, Atlanta GA

Health Services, IT Project Manager

Worked closely with the user groups to understand the need of the system and prepare the proposal and project charter for approval.

Responsible for providing project documentation on all projects including creating WBS, schedules, issue/action/risk logs, executive presentations, project policies and procedures, and best practices documents.

Ensured the completion of Project according to the project schedule by identifying and monitoring overall Project Progress against the Baseline to ensure timely completion of activities.

Performed cost-benefit analysis and created capital expenditure requests for executive approval.

Introduced a cohesive web development team structure of 3 to 5, rather than individualized tasks/ outcomes resulting in optimized employee’s skill sets and tighter schedules

Worked with the Architect in performing business requirement Analysis and Data Modeling, using UML Modeling technique.

Generated demonstration/presentation materials and delivered presentations at client site.

Worked with the development team in developing, enhancing and maintaining message broker tools and components for providing stable environment.

Played a central role in establishing a Project Management Office (PMO) and implemented Prosight Portfolios.

Planned and coordinated regularly scheduled meetings, monthly progress report meetings with Sponsors, and annual review meetings with Sponsors and external advisors.

Consistently maintained a Green rating for all PPQA audits.

Projects were managed using the Rational Unified Process (RUP) and

complemented with Agile development methodologies (specifically Extreme Programming(XP) techniques)

Assisted in building and coordinating functional and business cycle testing efforts using JAD/RAD sessions and process modeling.

Contributed to developing SOWs and delivering software engineering services to support clients in Oracle eBusiness implementations and custom development initiatives.

Developed comprehensive training programs that led to overall improved team capabilities.

ENVIRONMENT: MS Office, MS Project Server, Visio, UML, RUP, Java, J2EE, .NET, XML, EJB, Windows NT, Oracle 10g, WebSphere 5.1, Linux, WSAD, JSP, CVS, JAXP, Servlets, HTML, TogetherJ, Strut 1.1

01/04 – 06/05 Merrill Lynch, Hopewell, New Jersey

Financial Management System, Project Manager

Coordinated the management of multiple financial systems related projects via the use of SDLC.

Utilized project personnel resources effectively by identifying and analyzing project risk to minimize the probability of adverse outcomes

Worked closely with the user groups to understand requirements and develop specifications.

Performed resource-leveling and schedule crashing, where appropriate, to expedite project deliverables and bring project completion on time.

Worked closely with training groups and teamed with training leads in developing lessons learned documents.

Built relationships with internal functional managers as well as external stakeholders.

Worked with team on data integration and custom development necessary to integrate data from clients’ various systems into the Company’s Data, using their ETL tool.

Communicated project status and represented the project at weekly project review committee (PRC) meetings

Responsible for resource allocation for a team of 18 people.

Documented non-core systems maintenance tasks so that the work could be transitioned to an offshore IT firm

Worked closely with the business analyst to document procedures, vendor contracts, issues/actions/risks resolution and mitigation according to the documentation standards.

Encouraged collaborative environment within projects and facilitate an Agile, cohesive project team, while managing conflicts appropriately.

Led the initiative to create a link between Inventory, Customer orders, and sales to converting report comprised of excel spreadsheets, resulting in 15% purchasing reduction and improved data analysis / tracking capabilities.

ENVIRONMENT: MS Project 2007, SharePoint, Powerpoint, .NET, JAVA, EJB/J2EE with STRUTS, SERVLET, JSP, JDBC, UML, ANT, XML, Sybase 11.x, Web Logic Application server 8.1/Web logic portal, CVS.

09/02 – 01/04 Service Automation Inc. Houston, TX

ComWO (Communication Within Organization), Team Lead / Project Manager

Manage quality control and quality assurance of project processes to produce desired results

Hired and managed a project team of 5 developers to assist in hardware installation, training products develop documentation and web site support

Project was completed on time, within budget and met the quality specification required.

Formed a formal process of meeting with all the clients four times a year and discussing: issues resolved, new features requirements, best business practices and tool set integrations.

Ensured that the programmers’ tasks were on schedule with the project plan, the finance tasks were on schedule with the coordination of merchant accounts and requirements for reports.

Involved in Scoping, estimation, and assisted the Onsite project manager to coordinate with the offshore development team located in Cochin, India.

Provided project evaluation and control metrics throughout the life of project, and implemented continuous process improvement to ensure projects consistently meets the business goals

Conducted numerous process gap analysis sessions with IT operations and business teams to enable the implementation of ITIL and CMMI

Design patterns including Singleton pattern, Command pattern, and Session façade were implemented in the application.

Developed Java Beans that cached posted data from HTML pages and forwarded the request/data to Server Gateway

Involved in developing Server Side Java Servlet to capture the posted form data and further process it on the Server side

ENVIRONMENT: MS Office, Visio, Java, Java AWT, JDK, CMMI, Java Script, Jboss, Servlet, and Oracle

07/01 – 09/02 Lindbergh Systems Detroit, MI

Web Interface for Basement Finishing System, Programmer / Analyst

Tracked software customization, defects and issues via the use of SDLC

Designed and implemented the architecture where in SERVLETS to receive XML data stream uploaded from Estimator tool.

Used design Singleton, Command, Observer Observable design patterns.

Created request handler classes which process the request delegated by server and return the results back in XML form.

DOM XML parser was used to parse the XML information. Used JDBC to connect to oracle database.

ENVIRONMENT: Java, SERVLET, JavaScript, HTML, XML, Oracle, and Web Logic Application Server 5.0.

01/00 – 07/01 Daksh E-Services Ltd

Claims Processing System, Software Analyst

Involved in both the development of Java Application client and SERVLETS. Client communicates with SERVLETS back and forth using socket connection.

Created SERVLET Controller and request handlers for reporting.

Request handler connects to database using JDBC to get data and return the results.

Singleton design pattern was implemented to return connection object to remove the overhead of creation of connection object every time it’s required. HTML pages were dynamically created using SERVLETS.

ENVIRONMENT:JAVA, SERVLETS, Perl, JDBC, HTML, Oracle database, PLSQL, Web Logic Application Server 4.0.

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