Paresh Kakade

ac22xt@r.postjobfree.com

Phone: (814) 315 – 8811

.com/in/paresh-kakade-36bb3026/

PROFESSIONAL SUMMARY

Over 3+ years of professional experience as a Business Analyst / Project Coordinator with excellent understanding, analyzing and documenting Business Requirements, Functional specifications, Business process flow, Business process mapping.

Expertise in business requirement elicitation/gathering groups; conducting JAD sessions, project meetings, customer interviews and coordinating Project Sponsors, Business stakeholders, subject matter experts(SME) and Business Users.

Expertise in defining and documenting Business process flows "As-Is" & "To-Be" processes.

Developed screen mock ups, use cases, user stories, test scenarios and test cases.

Strong analytical and problem solving skills, excellent planning and multi-tasking abilities, with proven experience in utilizing people and process knowledge to help enterprise make critical decisions.

Effective communicator with good interpersonal and customer relational skills.

TECHNICAL SKILLS

Microsoft: Office 365, MS Word, MS Office, MS Excel, MS PowerPoint, MS Visio,

CCNA - Networking, SQL, Tableau, SharePoint, Rational Requisite Pro, Clear Quest, HP ALM, RALLY, JIRA, Balsamiq

AREA OF EXPERTISE

Visual Modelling Requirement & GAP Analysis

Data Mapping Data Analyst

Solution Development and Implementation Project Coordination and Management

PROFESSIONAL EXPERIENCE

XpertTech Inc Boston, MA

Business Analyst Intern Jan 2017 – June 2017

• Administer HRMS including, but not limited to, researching and resolving HRMS problems, unexpected results or process flaws; perform scheduled activities; recommend solutions or alternate methods to meet requirements

• Serve as a key liaison with HRIS partners and vendors, including Finance, Sales Ops, and other internal key partners

• Configure HR systems to meet the needs of users while maintaining the integrity of system and process (HRMS, ATS, LMS, Benefit, PRS, Merit/Bonus)

• Project manage HR initiatives include assembling project plans and teamwork assignments, identifying resource needs, performing quality review; and escalating functional, quality, timeline issues appropriately

• Monitor HRMS interfaces (inbound and outbound) to ensure data is transferring as intended and resolve or report errors to HRIS support team.

• Developed a quick and thorough understanding of MS SharePoint 2010. Performed quality assurance testing on developed SharePoint sites and web parts.

• Developed and maintained a monthly Scorecard of HR KPI used by the officers to make business decisions one report

Gannon University – Nash Library Erie, PA

Technical Support Analyst May 2016 – May2017

Manage, develop and support business applications to meet the organizational needs.

Maintained records, logs and the lifecycle of work requests

Resolved student’s complaints and concerns with strong verbal and negotiation skills

Managed IT setup and service requests for new PCs and Peripherals

Performed complex selection and pre-cataloging tasks within a specific library collection indigenous to a specific language

Assisted in developing utilization reports that were presented to management at monthly meetings.

Loft Quality Deliver Process Center

Technical Business Analyst Mar 2014 – July 2015

Proactively plan, develop, and execute strategies, tactics, and activities for conveying positive marketing messaging to target markets through deep dive research and analysis of collected data. Understand project plans and is able to clearly articulate roles, project goals and guidelines.

Acting subject matter expert on all business and IT processes within division and mentor junior Business Analysts.

Manage, develop and support business applications to meet the organizational needs.

Data mined using different types of owner driven / social media website to getting the contact details of the business and its owner by using large excel files

Proposed SharePoint-based solutions to improve existing business challenges

Worked on Software development life cycle (SDLC) methodology like Agile & waterfall Methodology

Coordinated with other product domain for projects with multiple stake holders

Acts as the primary interface between information technology and business functions to identify business needs and recommend solutions. Used Gap Analysis to identify and ensure correct flow of processes

Designed and recommended solutions when conflicts arise between customers requested changes

Assisted in developing utilization reports that were presented to management at monthly meetings using Tableau software.

AM Info Web Pvt. Ltd.

Business Process Analyst Mar 2013 – Nov 2013

Created spreadsheets that were used to compare time of each call with the amount of calls taken by associates.

Document customer's business processes and requirements.

Analyze business processes and introduce and implement process improvements for increased efficiency.

Delivered prepared sales talks, based on training about products and services

Coordinated client meetings and handled documentation tasks

Prepared and delivered reports, proposals, and presentations to clients

Analyzed conflicting demands from customers and using diplomatic judgment in rejecting them

Solved escalated problems and maintaining customer relationships

Create and maintain project plans and timelines while managing the prioritization process with business units and IT departments

Onze Entertainment Event Company Project Coordinator Nov 2011 – Dec-2012

Planned Events, design and production while managing all project delivery elements within time limits

Conducted market research, gather information and negotiate contracts prior to closing any deals

Proposed solutions to problems with consideration of timeliness, effectiveness, and practicality in addressing customer needs, with balanced pragmatic and strategic solutions.

Led multiple simultaneous projects by planning, communicating, and interacting with business groups and clients.

Provided feedback and periodic reports to stakeholders

Organized facilities and manage all event’s details such as decor, catering, entertainment, transportation, location, invitee list, special guests, equipment, promotional material etc.

Prepared PowerPoint presentations and sales displays

PROFESSIONAL CERTIFICATION

Business Analysis Fundamentals

Introduction To Project Management

Tableau 9 Essential Training

ACADEMIC QUALIFICATIONS

Master of Science in Engineering Management – Gannon University, Erie, PA May 2017

Bachelor in Electronics Engineering - Pune University, Maharashtra, Pune 2008 - 2011

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