VANESSA T. DOGWE

**C Eastern Buyagan Poblacion La Trinidad Benguet 2601 093******** ac22lj@r.postjobfree.com

EDUCATION

University of the Cordilleras

Civil Engineering, Bachelor of Science, Undergraduate January 2003 - 2005

WORK EXPERIENCE

SynerGy Outsourcing

Sales Representative

August 2010- Nov 2011

-Made outbound calls to prospective clients, presenting the product of credit card machines.

-Generated sales by offering machines in order for the customers to save.

-Offered low interest rates to clients, to make sure that they have better options of paying off their debt.

Sitel Baguio

Customer Service Representative

December 2011- October 2012

-Took inbound calls for a financial account, namely for Payroll Cards.

- The purpose of the Payroll Card is to allow them to receive their pay through that option, and we provided assistance in ensuring that all inquiries pertaining to it are addressed.

-Made sure that satisfactory to excellent customer service is practiced in every call.

Teleperformance Baguio

Customer Service Agent

-Took inbound calls, provided assistance with student loan applications.

-Provided assistance as it pertains to customer inquiries about their loan statuses. November 2012- January 2015

ABC 360

Instructional Specialist/English Tutor

May 2016 - December 2016

-Provided training and facilitation to Chinese students

-Ensured that they learn the fundamentals of the English language.

-Facilitated Exams to students

-Evaluated their tests and provided the necessary coaching to students