Customer Service Management, Human Resources Manager

AYODELE, Temitope Mary

Email: *****************@*****.***

Phone: 090********

Address: Ikeja, Lagos State

Age: 21

Sex: Female

Ajayi Crowther University, Oyo

Under the National Youth Service Corps, Nigeria.

Administrative Staff

Served at the University Media Centre with the responsibility of attending and dispatching publications from the Principal offices to the entire school. Concurrently, was responsible for the identification of daily academic articles from Newspaper and the presentation of these articles to the Vice–Chancellor for necessary actions. Furthermore, functioned in the Faculty of Law under the Faculty Officer coupled with the administrative duties and responsibilities of the entire faculty for adequate documentations of files and dispatch of memos.

Gateway Academy

Ilupeju Estate, Lagos State.

Tutor

Performed to the duties of a teacher to students in their homes as to further broaden their minds on subjects that have been taught in schools and subjects that are yet to be taught.

Tolet.Com.Ng

Toyin Street, Ikeja, Lagos State.

Customer Service Representative/ Content Writer

Functioned as the first point of contact with customers who are first timers on the company’s website and the last stage of contact where clients are now ready to make payment for the property of their choice by guiding them to make the right payment.

Worked alongside the company’s editor with the content development of various properties being assigned for display on the First edition of Tolet.com.ng’s magazine called Prestige.

Drinks.ng

Lekki, Lagos State.

Content Writer

Was entitled with the responsibility of content posted on the company’s website particularly with the descriptions of products displayed for sale on the website.

First Bank of Nigeria

Head Office, Marina, Lagos State. June 2015- August 2015 July 2016- October 2016

WORK

EXPERIENCE January 2017- Till date

June 2016

October 2016- November 2016

Industrial Trainee- Specialised Lending Department

Industrial trainee in the Specialized Lending Department which deals with credit analysis. Assisted the members of the department in their specialized jobs and daily activities.

Public Administration Students’ Association (PASA), Political Science & Public Administration Department, Babcock University, Ilishan- Remo, Ogun State.

General Secretary

Responsible for organizing all association’s files and records which includes minutes of every meeting. Also performed secondary duties when the need arises.

Destiny Child Nursery & Primary School,

Owutu, Agric, Ikorodu, Lagos State.

Teacher

Coached and prepared the students with the expected curriculum in both academics and moral behavior.

EDUCATIONAL

QUALIFICATION B.Sc Public Administration

Babcock University, Ilishan- Remo, Ogun State.

Second Class, Upper Division.

PROFESSIONAL

QUALIFICATION Chartered Institute of Personnel Management

Student Chartered Institute of Personnel Management (SCIPM) Institute of Management Leadership and Productivity Nigeria

Graduate of Management Leadership and Productivity Nigeria

(GMLP)

General Secretary; Public Administration Students’ Association, Political Science and Public Administration Department, Babcock University.

Assistant Head; Information Technology Department, Canaanland Chapel, Babcock University.

Member, Enactus, Babcock University,

Enactus Nigeria.

Bosatec, Computer Training School,

Ikorodu, Lagos State.

Diploma Certificate in Desktop Publishing & MS Office Suite. September 2014- April 2015

May 2014- July 2014

August 2012- June 2016

September 2014- April 2015

February 2013- April 2016

LEADERSHIP

POSITION/

ASSOCIATION

SKILLS

November 2015- June 2016

In view

July 2017

New Horizon, Computer Learning Centre.

Babcock University.

Comptia Project + Microsoft Suite 2010, EC- Council Customer Relationship Management, Project Management.

Poise, Nigeria

PSENSE ‘Basic’ Employability Skills Training

Creative and Analytical Thinking

Team Work and Management skills

Administrative skills

Leadership skills

Creative writing

Vocational Skills

Youth Development and Care

Detail Oriented and Problem solving skills

Good Verbal and Written Communication skills

STOP-GO Movement, Babcock University.

Speaker at Babcock University.

Participant at International Student Care Conference, Babcock University.

Nigerian Internship Fair, 2016 (Stutern.com), Lagos State.

Reading

Interaction

Music

Movies, Animations

Dancing

INTERESTS

VOLUNTARY

ACTIVITIES

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